We booked a two night break at the hotel following a recommendation from friends. We were not disappointed. The hotel is located on the seafront close to the pier, with easy access to the promemenade. Our room was on the first floor and had a bay window which gave us a lovely view of the sea and all of the activity on the seafront. The room was spacious and very clean. The service from all of the staff was exceptional. A condition of the booking was a meal in the hotel restaurant. This proved to be excellent as well. Although the weather was unpleaant, the hotel, food and staff made up for it.

We stayed for 1 night last saturday.when we arrived we were warmly welcomed by the reception staff.we had booked a parking space which we found,Quickly.It was only 12pm,but our room was ready,what a bonus.
we were in a deluxe seaview room on the 3rd floor ,the seaview was amazing from both windows,and the room lovely and cosy.
we didnt eat in the restaurant but had a drink in the bar which was lively and good atmosphere.
we had a great nights sleep,and when we came down for breakfast,we were greeted warmly,and given a choice of where to sit.
we chose the conservatory,with a lovely view again(even if it was raining).
the waitress took our order which was cooked fresh,and came very quick.It was lovely.
Overall this is a fantastic hotel,and the friendlieness of the staff was amazing,we will stay here again,and feel we got a great deal.Thank you to the Langham.

Have stayed at this hotel twice now. First time was on a function with a large group. The food, service and cleanliness of the hotel were very good. During this stay my wife and I won a prize for one night stay, 3 course dinner and breakfast. We waited nearly a year to take advantage of this and in that time, the hotel was placed under different management. We have just returned from that "free" trip and I can report that the standards have not dropped. We have a lovely room with sea view, great 3 course dinner (the steaks were great) and a nice breakfast this am. Staff were very attentive and helpful. Considering we were on a freebie their service was first class from the moment we arrived until the moment we left. Very impressed and we will return.

This hotel has been a regular venue for our local swimming club annual party involving a dinner,disco and overnight stay for those wishing to take advantage of a long weekend.
I have taken this opportunity to comment mainly on the excellent meal some 60 of us were served on the Saturday evening. We had a choice from 4 main dishes and all were served up by tables, hot (with hot plates),all were cooked to perfection and everyone was of the same opinion.
The staff were cheerful and most helpful. The rooms were clean and well prepared..

Our stay was for a motorcycle club function, dinner, dance, entertainment and overnight stay, with breakfast and secure overnight parking, all at very reasonable cost. Our room was superb, with four poster bed and sea view. Absolutely spotless and with every possible need catered for.
The food was first class, with plenty of well trained staff to ensure that it arrived at the tables hot and without delay and special dietary needs had been well taken care of. The entertainment had all been arranged by the Hotel and again could not be faulted.
After a very comfortable night we enjoyed an excellent breakfast, with enough variety available to satisfy all tastes.
In short, an excellent independent Hotel, punching well above its weight, with well trained and attentive staff.

We stayed here this weekend for a group function. Greeted on reception and cases taken straight to our beautiful room (212) with a sea view. We stay in lots of good hotels and this room was as good as (and better) than many 5 stars we have stayed in. Spotlessly clean and with a very comfortable bed. And important to us girlies you had a light over the mirror, you could plug your straighteners in next to it, tissues, sewing kit etc and nice toiletries. The staff were very professional, food was very good, sirloin steak the first night and gorgeous lamb steak the next. I personally couldn't fault the hotel and am sure that anybody who stays will enjoy it. Friends of ours had a room that was very clean but dated compared to ours so I presume that some of the rooms are being updated, however we saw no sign of refurbishment going on so I can only presume that the management have organised this so as ther is no diruption to guests.
Will definately stay again. Plenty of pubs around but probably not an ideal resort for under 40's although we didn't have a really good look around so maybe some things tucked away.

Just wanted to say a very big thank you for making our weekend stay at the Langham hotel such a memorable one. The staff were highly professional, the experience exquisite with a home from home atmosphere.
Once again thank you and very well done to such a magnificent team.

Kind regards
Mr & Mrs A. Ridgewell

A family funeral brought us to Eastbourne. We didn't know Eastbourne - or its hotels - at all - so we decided to stay overnight at the hotel the funeral reception was being held at - 'The Langham'. For value for money the hotel deserves top marks. The reception we received was friendly and efficient. The two rooms we had booked were clean and comfortable. Our breakfast (the cost of which was included in our very reasonable overnight rate) was excellent. I had pre-booked one of the three parking spaces at the hotel and when I asked if that booking slot could be extended to cover the time of the funeral reception my request was granted with much grace - and with no request for extra payment. The only quibble I had was that there was absolutely no power to our shower in Room 305. Hopefully an upgrade to the shower is in the pipeline!

I wrote a review about this Hotel in August, having spent a couple of nights in what I can only assume was one of the few remaining rooms yet to have been refurbished.
I feel it would be totally unfair of me not to share the follow-up response I got from Simon Brown, Revenue Manager at Langham Hotel.
Mr Brown rang me on the strength of my TripAdvisor review, and we talked through my weekend 'experience'. It was acknowledged that the said-Room was not up to par with those that had been refurbished, and that he could understand my disappointment.
I went to great lengths to explain that my review was not made with the intention of gaining any kind of financial recompense, as I do not feel that should have been the case.
However, after a lengthy call, Mr Brown said he would put me an offer in the post, which he kindly did.
I still have the letter, but do not intend to take up the kind offer, but I would like others to know that The Langham Hotel Management Team do listen to their critics (us, their customers), and clearly do their best to remedy issues.
The very kind offer of a complimentary stay in an up-graded sea view room (incl. Breakfast) was turned down (again, this was not about getting a 'Freebee', or any costs refunded). I was more than content(and impressed) that my issues had been dealt with in a really professional manner.
Thank You Mr Brown. I can see from more recent reviews that people clearly enjoy this Hotel. I like to think that when in Eastbourne again we would give The Langham another chance - but maybe ask for a different room, just in case.

This family run hotel is an absolute delight to visit. It is ideally situated on the sea front.Once inside it is well appointed with beautiful furniture befitting this lovely Georgian property. Neil and his staff are very attentive and there is nothing that is too much trouble. The rooms are very clean and well fitted. The breakfasts set you up for the day and there is a good lunch and afternoon tea menu. The restaurant menu has some mouth watering dishes and the wine list is very comprehensive. I will certainly return to this hotel and would recommend it to family and friends.

I stay at this hotel every two weeks and have done for the last 3 years. Staff are first class, rooms are comfortable and breakfast is always nice.
Reasonable rates for excellent comfortable nights away.

I stayed here due to work and upon arrival I was very happy with the choice of hotel. It is right alongside the seafront, the entrance is welcoming, and all the public areas are well decorated and nicely maintained.
The staff were very helpful, and even allowed us to replace our included breakfast with complimentary lunch sandwiches instead. I recommend the beef and horseradish :)
Then I'll take you through the rooms. They were dated, very dated. The room was tiny and the shower room tinier. The shower itself was quite useless but it managed to do the job.
All in all this hotel has great promise. The main areas and the staff are excellent, but the rooms let it down. If the hotel were to spend a substantial amount renovating the rooms, the room size wouldn't be an issue, and the hotel could be on par with many Hilton's.
But we are in hard financial times, so I wouldn't expect it to change any when soon.

This was a 2 night stay as part of a Christmas party break for 14 people.
A smooth friendly check-in lead to a room on the 3rd floor. The room was clean, tidy, quite large with a small table and chairs and 3 separate windows overlooking the sea. There was plenty of hanging space and copious drawers. All was in very good condition with the windows being double glazed sash units. Not having a tape measure with me I estimate the double bed to be 5 foot across. It was on the firm side which I like. If I was to mention a minus point it would be that it was very brown in decor, but that may be just me. Heating was by an electric wall heater that was efficent and controllable. A nicely appointed shower room with reasonable toiletries supplied. The corner shower enclosure wasn't the biggest I've every used but I fitted in there with space to spare and I buy from the very end of the M&S clothes rail to give you some idea.
There is a lift to all floors which does what a lift should do without fuss. It is quite small and there was a bit of a build up when a coach party of pensioners arrived however that soon cleared. Downstairs the public rooms and reception are nicely laid out with plenty of seating. The bar is quite small but providing people move away from it after their purchase it runs well and they were happy to serve tea and coffee at anytime. Our evening meal in the restaurant was very good. The tables were very festive with plenty of things to play with, such as ballons, poppers, crackers etc. The food came out to a very high standard. For a set Christmas menu it was superb value. Moving to breakfast the surprise was no buffet. All food served to the table on order. Plenty of choice from the menu. It seemed that if you wanted a variation just ask and it was no problem. It was nice to be able to have a conversation with the group that wasn't broken by people leaving to feed themselves.
Perhaps an indicator that this is a popular hotel is the shear volume of people using the hotel. There were simply people everywhere, but by no means crowded, and having walked through Eastbourne this week and seen how empty some quite major chain hotels were they must be doing something right.
There may be a clue in the staff. Thoughout our stay the staff were the friendliest and most helpful we have met for a long time. That includes from chambermaid up to manager. They all were just so nice, willing to talk and to use an old fashion term give you good service. As an example because the weather was so bad on the second day (Gale force winds and heavy rain) they came and found us and offered to make room for us at the evening meal to save us the trip into town. The cynics would say they just wanted our money but we looked upon it as they actually cared for their guests. I also must mention that they phoned our organiser to ask if the cabaret (A belly dancing troupe) that a group sharing the restaurant had arranged would be acceptable and our group would not be offended. That shows forethought with the PC minefield that we inhabit these days.
So it may not be the Ritz and if you're looking for that go somewhere else. However if you are looking for a well run hotel that seems to run on somewhat fogotten values you could find this fits the bill.

This delightful sea front hotel is a classic Georgian building. It has beautiful views from the large front rooms and very helpful friendly staff. My wife and I go there for a regular December visit for a gathering with friends . We are provided with an excellent breakfast and evening meal and a glass of bubbly on entry to the party room. There is a lift and a bar and all rooms have on suite and TV. Being on the end of the sea front parking is easier than in the center of town.
The owners make us very welcome and for us it is the start to Christmas. The hotel is excellent value and I can recommend its theme nights and special events.

We arrived on the Friday, 7th December 2012, for our annual get together with some special Friends over the weekend.
The evening was a relaxed affair, with dinner for 30 of us. What excellent food! You would not get better value for money anywhere else like this. There was a lovely duet who kept us entertained through dinner and beyond. ThevSaturday evening did not disappoint as the black tie event went on late in to the evening, again with excellent service fron the staff and pastoral care fron the owners, Neil & Wendy.
If you want to get away and be looked after then this hotel is a MUST.

Stayed at The Langham Hotel for the third short break in 4 years and have watched the development and improvement of facilities at the hotel over that time. We were, from the very beginning made so welcome here and i'm happy to say that hasn't changed! Food and service are likewise as good as ever. The room refurbishment has come on apace and we were very happy with our small, reasonably priced double with nice, new en-suite. Overall can highly recommend The Langham....thanks for a lovely, if brief, stay....See you next year!

I stayed one night to attend my brother in laws funeral the staff were absolutley great and very welcoming they could not do enough for me. The room I was allocated was excellent. Dinner in the restaurent was very good and a nice breakfast. The staff arranged a post funeral reception and the food and service was excellent.

I would definately use this hotel again and thoroughly recommend it. THank you again to all staff

Celia Groves

Since the 1960's, when British people eschewed the advantages of holidaying in England for the guaranteed warmth of the Costa del Sol, the lot of the British seaside hotel has been pretty dire; many have closed and those that remain are invariably dingy and long overdue refurbishment - the image of Fawlty Towers remains firmly at the front of the minds of potential clientelle. Even if you can find a reasonable coastal hotel, many have been taken over by chains and are utterly impersonal.

How thoroughly pleasant it was to discover a privately owned hotel that is bucking the trend.

The owner, Neil Kirby, has a wealth of experience gained in such prestigious hotels as the Gosvenor House in Park lane, London and he brings the level of personal service that one would expect in higher rated establishments to his AA 3-star hotel in Eastbourne.

We stayed there on the windiest and wettest weekend in November, whilst attending a Ladies Night, which the hotel seems to carved a bit of a niche. The reception, bars and restaurants have all been refurbished to a very high standard and there is an ongoing programme of renovation progressing through the hotel.

Even though our sea-view room was one that was clearly awaiting the magic wand of the 'transformation fairy' it was well presented, clean and neat. The new double-glazed sash windows kept out the some of the worst weather imaginable and the very efficient heating system kept us very cosy. The bathroom left a little to be desired with no natural light and well past its sell-by date; most annoyingly, the peculiar arrangement of shower screens by which both glazed sides slid back to allow an corner aperture for entry and egress, was not large enough to accommodate one who is built for comfort rather than speed! The bathroom was the only real problem, but it was enough of a nuisance to cost the hotel their fifth 'spot'.

Our only real experience of the restaurant was confined to the banquet evening meal and two breakfasts, which was a shame because holding an AA rosette, I am sure the restaurant a la carte menu would have been excellent. Certainly the banquet meal - always notoriously difficult to ensure the highest quality with so many covers - was superb. The breakfasts did not follow the recent trend of a 'buffet style' where quality plays a distant second-place to quantity, insread a policy of a traditional served breakfast was the order of the day. This meant that quality was foremost and underpinned by the hotel's devotion to personal service as the highly efficient waiting staff attended to the precise needs of the guests.

Car parking is either at owner's risk in the local side-streets, or in a secure carpark about a 400-yard walk away... and believe me, as their carparking is on the local army base, security is extremely good! A regular bus service stops opposite the hotel to whisk guests into town, or the Eastbourne taxis represent good value for money. The hotel offers free wifi in the rooms by means of a code gained from reception.

The weekend that my wife, my young son and I had in Eastbourne was absolutely fabulous and much of that was down to the wonderful service provided by the hotel... would we return? Without a moment's hesitation! But I would make sure that I asked for a room where a person of my corpulence could (at least) have a shower!

Really enjoyed our stay at the Langham. We had one of the latest refurbished rooms which was absolutley beautiful really modern with three big windows, good quality furniture, great fabrics and an amazing, large shower room that i wished i could have taken home, i loved the tiles they sparkled.
Amazing food, didn't intend to eat in both nights but so impressed with value for money thought it would cost far more to eat out. Lunches were great too and tea and coffee comes with homemade shortbread and flapjacks AMAZING....... I loved it.
The owner came and chatted with us too, such a funny guy, (funny HA HA not funny peculiar) made us feel really welcome.
Will most certainly go back. Soon we hope.......

Had another wonderful weekend away, food once again was excellent. I can't believe the food quality for the money. It's such good value.Friday and Saturday nights were quite busy with functions but it's what you expect in a good hotel now adays. We've been to 5* hotels and been bombed out in the bar by wedding parties etc.. It was nice to have a quite Sunday to round off the weekend nicely. Spent a lovely day sat on the terrace in the Autumn sunshine enjoying a nice hot chocolate and home made flap jack (which are to die for) whilst watching the world go by.
Had a fab 4 poster room with floor to ceiling bay window looking along the seafront to the pier. Staff are all lovely too, so friendly. Can't wait for the next little getaway........

We went on a weekend away for a Ladies Night with friends. Rooms are comfortable and spacious. Bathrooms are dated but plenty of hot water, so more than adequate for the duration of the stay. We had dinner on arrival and the menu offered plenty of choice and very good portions, no one went hungry. Full English or Continental breakfast is offered with plenty of toast, tea & coffee.
Dinner on the Saturday night again was very good. Bar prices are reasonable, comparable with pub prices. Staff are friendly and efficient.
Hotel is good for a function as they are well staffed and offer good food with good service,

I booked two rooms for my family for a one night stay on 17th November. The rooms I booked (220 and 215) were spotlessly clean and well kept. At night the room was warm and comfortable and the heating was not even on. Room 220 was well insulated from any outside road noise even though it was facing a main road which meant I was gauranteed a good night's sleep. The food and service was excellent and the drinks reasonably priced. The function I attended was made all the better by the staff who were very professional throughout the course of the evening.
The sea view from room 220 was a joy to see this morning as the sun came up, that really put me in the right mood for the rest of the day. I spoke to the owner Neil while checking out this morning and I had nothing but praise for him and his staff. Well done.
Next year we are holding our Ladies Night here again which says it all really.
It may only have three stars but it has five star service.

We regularly visit this hotel with family and friends to enjoy the great coffee and home made biscuits,(and the odd drink at the bar) excellent service and nice surroundings. Great value. We are always made most welcome by the charming and proffessional family who now own the hotel. We have seen lots of improvements and upgrading during this time. Thank you to you all.

I arrived from Gatwick Airport and my room was ready as requested. I was meeting my Dadwho was on a coach trip from Sidmouth in the aftgernoon. Much appreciated after an overnight flight from Toronto. The front staff were friendly and very helpful. Wifi was available in the bar etc. Again much appreciated.
The single room was quite small, not too bad, but my Dads single room was really not nice at all. Very, very small.
Our 4 nights there included breakfast and dinner...which were just lovely. The breakfast was served by very efficeint staff, and the food was very good. The dinners were excellent with quite a choice, and again served by efficient staff. My Dad and I had friends come from Croydon to see us there and we had lunch at the hotel.....Excellent......overall the hotel is nice...rooms could be a little better.......I certainly would return again.

We stayed the other weekend as part of a large group booking.

Room was clean and comfortable with sea views. Event was well organised and the meal lovely.

Visit the tea rooms even if you're not a guest- lovely pot of tea and large biscuits! :)