DB Domestics
Latest Reviews
Very satisfied.
Source: trustpilot.com
Within one hour of ordering, using PayPal for payment, I received a phone call from the store checking why I had ordered 2 electric fires that were the same! I had only paid for one but I was impressed that DB Domestics were on the case so quickly and the error (cause unknown) was quickly resolved
My Dimplex Glencoe Optiflame 3D fire (which is excellent, by the way) arrived by APC within 24 hours from ordering, in brand new condition and in full working order
In addition, the store had a large range of Dimplex electric fires to chose from, stating clearly on their website which ones were in stock. As DB Domestics is an approved Dimplex Centre, the warranty on my item is for 3 years once registered - bonus!
The fire was £10 cheaper to purchase than many of the on-line retailers who don't actually hold any stock themselves
I'll happily recommend DB Domestics and would use the company again
My Dimplex Glencoe Optiflame 3D fire (which is excellent, by the way) arrived by APC within 24 hours from ordering, in brand new condition and in full working order
In addition, the store had a large range of Dimplex electric fires to chose from, stating clearly on their website which ones were in stock. As DB Domestics is an approved Dimplex Centre, the warranty on my item is for 3 years once registered - bonus!
The fire was £10 cheaper to purchase than many of the on-line retailers who don't actually hold any stock themselves
I'll happily recommend DB Domestics and would use the company again
Source: trustpilot.com
I have used D.B DOMESTICS many times before for new kitchen appliances and for repairs and have been totally satisfied. This time I bought a new Bosch dishwasher. The men came to install it and set a programme that needed to be run. I was told that all was fitted and to not open door until programme finished. It completed so I opened the door and pulled the top basket out. It would not come apart from a third of the way out. I tried again and realised that it was stuck and couldn't even be lifted out. I called the shop and they said the men would call back on Monday. (This was Friday). One man came in and tried to do it and couldn't. Eventually with a more forse he was able to get it out and said it was getting caught somewhere. He did it and it has improved. But when saying to the installer I would have appreciated before the programme was started a look in the machine as I had only seen it on the internet and he said that they have to much to do and there wasn'the time to demonstrate. I didn't want a demonstration but just a quick run through which then perhaps would have shown up the problem. I did mention that they had to come back again which took up more time and may not have been necessary if they had spent 5 minutes with me when it was installed. There was no comment. So was slightly disapointed.
Source: trustpilot.com
Reliable. Says what it will do and does it.
Source: trustpilot.com
Great customer service / timeframe for installation excellent. Would recommend 5*.
Source: trustpilot.com
Everything was done in an effective and efficient manner
Source: trustpilot.com
I will only buy my appliances at D
Source: trustpilot.com
Really top class service. Next day delivery and installation by top class technicians.
Source: trustpilot.com
When things weren’t right they bent over backwards to remedy, plus the office staff spent a lot of time organising things for us. A big thank you
Source: trustpilot.com
I always use db doms for all electrical items, find the staff very friendly and helpful to me…
Source: trustpilot.com
Knowledge of the gentleman that served us.
I have been buying my kitchen machinery from DB for over 30 years I wouldn’t go anywhere else.
I have been buying my kitchen machinery from DB for over 30 years I wouldn’t go anywhere else.
Source: trustpilot.com
Service, efficiency, communication and friendly staff
Source: trustpilot.com
Kieran has just completed a door seal replacement in our washing machine. What a superstar.
I can not recommend DB Domestic enough.
I can not recommend DB Domestic enough.
Source: trustpilot.com
The company had used a wrong email address for me so I never received an update on my order. A phone call quickly resolved the issue and they were very apologetic. Their response was first class and I received my order the next day. Their communication was excellent too which was very satisfying. I would not hesitate to recommend this company and I would certainly use them again.
Source: trustpilot.com
Friendly experience staff, great service. Delivered and installed very quickly and efficiently.
Source: trustpilot.com
Great service. The people in the showroom have a lot of knowledge. I will always use them.
Source: trustpilot.com
Great service and prompt delivery
Source: trustpilot.com
Have used this company before and was pleased with their helpfulness so obviously I went to them again and so far so good
Source: trustpilot.com
They were very helpful and patient with us as it was a relative, deliver was when they said it would be and they helped our elderly relative out with setting up the fridge we had brought
Source: trustpilot.com
DB Domestic were prepared to provide excellent service in accommodating our request to deliver and collect old appliances from different addresses. This was all done without quibble and made effortless by there understanding delivery drivers on the day.
Local companies are prepared to go the extra mile while big national companies will cite policy and not entertain awkward requests.
Local companies are prepared to go the extra mile while big national companies will cite policy and not entertain awkward requests.
Source: trustpilot.com
Brilliant End to End service from getting advice in the shop and the engineers who came and installed the washing machine and took old one away
Source: trustpilot.com
Old wine cooler removed, new delivered and installed. Usual great service by DB Domestos. This was done in a rush as old cooler failed just before the first spell of
hot weather. I did notice after that some other suppliers were significantly cheaper (and this was a display model).
hot weather. I did notice after that some other suppliers were significantly cheaper (and this was a display model).
Source: trustpilot.com
Great service and good prices
Source: trustpilot.com
Pleasant helpful staff at shop and installation team. Spot on time and great prices.
Source: trustpilot.com
Excellent service
Courteous, polite and professional
Courteous, polite and professional
Source: trustpilot.com
