For a new cinema the staff are not very helpful . Cold and just doesn't have the wow factor it was supposed to offer. Not my favourite and am a cineworld card holder. Wont be back if I dont have too.

This is amazing place to be

It's a good and vibe experience being in this place

Good

Excellent seating and leg room, comfortable seats. Lift to take you up to upper back rows with WC disabled toilet near by....excellent New cinema screens.

Great venue, comfortable seats with lots if leg room

Fantastic new cinema. Staff were very helpful when we had to leave early due to a misunderstanding our end. We didn't realise It 2 was so long. We have visited several times now and it's always a good experience.

Sound is very good. Nice place to go and spend time with you family or friends.

So much better than the old place

Has no heart. It's OK but like a supermarket.

Great seating on steep slope

Good cinema shame about the overpriced concessions

Modern comfortable & clean - everything a cinema should be

This cinema offers very comfortable seating, which is also tiered, removing the problem of people’s heads blocking your view of the screen. The sound and picture quality of the films is excellent. However, there are a number of issues with …MoreThis cinema offers very comfortable seating, which is also tiered, removing the problem of people’s heads blocking your view of the screen. The sound and picture quality of the films is excellent. However, there are a number of issues with this establishment that are worth mentioning. The doors to the auditoriums are very heavy and require some effort to push open; sadly, they are not automated. If there were ever a fire, I do not relish the prospect of getting out of an auditorium quickly. The steps up to the seats are steep and the lighting is poor. Seat row numbers are displayed in red LED on the step edge at each row, which is not great if you have focusing issues. Entering the Cineworld complex itself is a chore. Whoever the architect was who designed the entrance to this cinema, needs to go back to school. To get access, you have to walk into the Beacon Shopping Centre via the pedestrianised entrance by the railway station. Then you traverse an escalator and then go back on yourself by walking past the restaurant units. Then it’s up another escalator or a very small lift in order to reach the foyer. At this point, it’s time to negotiate the concessions counter. Food and drink will always be overpriced as this is how cinema chains make their profits, not on ticket sales. This means having to queue in the same queues as for ticket purchasing. Make sure you arrive at least 30 minutes before the programme starts at weekends or for really big movies. Now let’s deal with the staff. They’re polite, but can often be ‘wet mops’; that is to say a little clueless. The training I don’t think is very good. I have, on a number of occasions, had to correct staff for obvious mistakes. The toilets are not near the foyer, but at the other end of the building. This is okay if you’re fit and lively, but a bit of a chore if you’re not. The lack of plentiful seating for such a huge complex is astonishingly poor; again, bad for the elderly and infirm. I just think the management of staff, provision of better customer service and the improvement of the facility itself, would be of great benefit to Cineworld and the filmgoers alike.

It was great, went to see 1917

Lights.. Camera... Blinding Floor!

Visited for the first time today, had a lovely time.

Very good

Very clean, nice large seats. Loads leg room. Neon lights make it look like something from Stranger Things though.

Great cinema seats were better than expected!

Could be warmer on a January afternoon

The good: - Comfy seats - Tiered seating …MoreThe good: - Comfy seats - Tiered seating - Nice enough sound - Milkshakes when machine is not broken. The bad: - Accessibility is really below what you would expect. - Ultra bright led's in the foyer. - No IMAX - Parking for WAV , specifically lack of it

Great cinema experience

Clean,comfortable seats.Polite and friendly staff.Enjoyable experience for whole family

Great place but shame you have to pay extra for parking.