The Burlington Hotel
Latest Reviews
We had a good holiday! The hotel needs more refurbishment as it is looking rather run down!
Good selection of breakfast items!
Great location
Staff helpful Carpets stained
Lift very old needs replacing
Great location
Staff helpful Carpets stained
Lift very old needs replacing
Source: booking.com
Comfortable and pleasant for a short stay.
The room was spacious and had a good view.
The bar could have been open a bit longer for a Saturday night.
Source: booking.com
Lovely comfortable stay. Friendly staff, great views, comfortable bed
Perfect location opposite the pier. Lots of restaurants and shops are in the street adjacent to the hotel.
Everything was good
Source: booking.com
A great location right on the front opposite the pier, the staff are very helpful, the food was nice,help yourself breakfast and a set dinner menu or a different menu for a extra price, the hotel is very dated and could do with a lot of work around the place but if you want to stay for a couple of days it's perfect...
Source: google.com
Great position but hotel needs work
Position is perfect and staff were fantastic
It is very tired & needs a lot of work. There was so much mould around the shower cubicle - it was horrible. The blind in the bathroom was broken and the window behind would not stay open. Generally, we felt as though there was just not enough cleaning being done or maintenance being done carried out.
Source: booking.com
Very pleasant experience we stay here a few times in a year
The location is ideal for the pier and town centre staff are very friendly and accommodating
The lifts are a bit small
Source: booking.com
Enjoyable, with pleasant helpful staff, not wildly expensive, and yes, I would stay there again.
It was as I would expect from a well-established building; nothing 'trendy', with room functional and bed comfortable. Also there was a bath as well as a shower, which I had requested.
The breakfast was most enjoyable, with an infinitely-variable selection of food, so one's preference and order of consumption could be obtained without lengthy explanation. One of the lifts was very small, and the rear access door to the car park couldn't be kept open without someone physically holding it; exceedingly annoying. Also the finishing time for serving dinner was too early.
The breakfast was most enjoyable, with an infinitely-variable selection of food, so one's preference and order of consumption could be obtained without lengthy explanation. One of the lifts was very small, and the rear access door to the car park couldn't be kept open without someone physically holding it; exceedingly annoying. Also the finishing time for serving dinner was too early.
Source: booking.com
Sea front Eastbourne
Staff were exceptional. Couldn't do enough. A lot of elderly people staying and the staff took great care of them.
The view from the room to the sea was beautiful.
The room was a very good size. The hotel needs money spending generally but being such an old iconic building it must be a constant struggle to keep it maintained. This didn't detract from our enjoyment. More a point of concern for the future.
The view from the room to the sea was beautiful.
The room was a very good size. The hotel needs money spending generally but being such an old iconic building it must be a constant struggle to keep it maintained. This didn't detract from our enjoyment. More a point of concern for the future.
Source: booking.com
Excellent
Everything was good 👍 I’m happy to stay at Burlington
Source: booking.com
My partner and I have just returned home from a weekend at The Burlington Hotel. At first glance on arrival yes, the facade is a bit shabby with peeling paint etc. However the lobby and bar are nice. All the staff on reception and at the bars were very friendly and efficient. The lifts are ancient but who cares? You don't go away to inspect the lifts! Our room (a superior double with sea view) was roomy. A large double bed (king size) with crisp white linen and good towels. Bed was comfortable and the room was clean. Tea, coffee, water and hot chocolate provided. Great view. Again yes, the window frames are shabby but with it being such a huge building the cost of upgrading these would cost tens of thousands alone. We ate out so I can't comment on the breakfast. The price of the rooms are excellent and we were more than happy with our stay. Great location, clean room and communal areas, great staff. A bit of flaking paint never hurt anyone. If you want ultra modern with upvc windows then pay more and choose an alternative!
Source: tripadvisor.co.uk
Only stayed the night but room was clean, nicely presented, staff are pleasant and helpful, rooms look modern for a old building, would book again when visiting again
Source: expedia.co.uk
Great location and staff, clean and tidy.
Nothing - a bit dated but added character.
Source: booking.com
Great location, super room, attentive staff.
Very pleased with the superior room with sea view on the first floor. Large room with an excellent new bed and fixtures/furnishings.
The evening 3 course dinner was very tasty and good value for money.
Friendly helpful staff throughout the hotel. Nothing
The evening 3 course dinner was very tasty and good value for money.
Friendly helpful staff throughout the hotel. Nothing
Source: booking.com
Perfect location
The location was excellent
It was a little tired, worn carpets in reception. Our bathroom wasn’t as clean as it should, particularly behind the toilet.
Source: booking.com
Room very spacious, and well lit. Lovely sea view, great location.
Dated but to be expected with such an old building.
Staff nice and breakfast adequate.
Will definitely return Could do with a deep clean esp carpets, but very adequate
Dated but to be expected with such an old building.
Staff nice and breakfast adequate.
Will definitely return Could do with a deep clean esp carpets, but very adequate
Source: booking.com
Charming
It has its old luxury charm. I can see that in the past it was a top-tier hotel. Right in the front of the sea. Could open windows.
No air conditioner.
Source: booking.com
A pleasant and affordable stay with good food and excellent staff
The staff and the food were very good. The blinding needs a lot of upgrading. Disability access was limited and the entrance point needs to be clearer.
Attention to detail on my dietary requirements wasn’t so good, with messages not being passed on, but problem solving was good.
To help people with dietary requirements feel they are getting value for money on the meals, rather than excluding things they can’t eat, because there is an ingredient(s) that they can’t have, it would be good if the venue could work to offer similar meal items without the problematic ingredients rather than the person not being able to have the item at all. Eg there was a lovely cherry pie on offer for pudding one (indeed this related to many desert items) but I couldn’t have it as it had a wheat base (gluten), making the same pie but with gluten free flower would have meant I could have chosen that item from the menu. Instead I was left with just having fruit salad most evenings or nothing at all despite some lovely items being offered to others. The facilities clearly need upgrading and wheelchair access in and around the building needs improvement, and for existing plans, greater clarity.
The photo advertising this venue on Booking.com needs upgrading as the present one shows the Carpet Gsrden at the front. This has now been entirely removed by the Council and the front now looks very different. This should be shown in the new pictures, otherwise it’s a bit misleading.
Ventilation in the rooms could be a bit better, my room got very hot and stuffy as the weather was humid at times, having clarity about how to pen windows a bit farther would have been helpful. Something else to be improved is the arrival pack. This was virtually non existent. More of information about hotel services, advice, activities and local events in the area I that pack would also be helpful. Having this in other languages would be good too. I appreciate that people can look on line perhaps but with most of the people saying there during g my visit being well over 60, there is a good chance people may not be regular users of the internet so written information packs are important. All in all the visit was value for money all things considered and the staff were very good 👍
Attention to detail on my dietary requirements wasn’t so good, with messages not being passed on, but problem solving was good.
To help people with dietary requirements feel they are getting value for money on the meals, rather than excluding things they can’t eat, because there is an ingredient(s) that they can’t have, it would be good if the venue could work to offer similar meal items without the problematic ingredients rather than the person not being able to have the item at all. Eg there was a lovely cherry pie on offer for pudding one (indeed this related to many desert items) but I couldn’t have it as it had a wheat base (gluten), making the same pie but with gluten free flower would have meant I could have chosen that item from the menu. Instead I was left with just having fruit salad most evenings or nothing at all despite some lovely items being offered to others. The facilities clearly need upgrading and wheelchair access in and around the building needs improvement, and for existing plans, greater clarity.
The photo advertising this venue on Booking.com needs upgrading as the present one shows the Carpet Gsrden at the front. This has now been entirely removed by the Council and the front now looks very different. This should be shown in the new pictures, otherwise it’s a bit misleading.
Ventilation in the rooms could be a bit better, my room got very hot and stuffy as the weather was humid at times, having clarity about how to pen windows a bit farther would have been helpful. Something else to be improved is the arrival pack. This was virtually non existent. More of information about hotel services, advice, activities and local events in the area I that pack would also be helpful. Having this in other languages would be good too. I appreciate that people can look on line perhaps but with most of the people saying there during g my visit being well over 60, there is a good chance people may not be regular users of the internet so written information packs are important. All in all the visit was value for money all things considered and the staff were very good 👍
Source: booking.com
The food was exceptional! Staff friendly and very efficient. Bedroom was refurbished very well. Shower great ! Both a fan and radiator supplied.
Beds were comfortable and beding lovely and clean Windows filthy with pealing paint inside and out. ( this did not affect our stay )
Bathroom needs an update but again did not affect our stay. Could do with a grab rail to get out of the bath. Could do with more plugs.Could not take photos out of the windows as they were filthy and didn't open
Beds were comfortable and beding lovely and clean Windows filthy with pealing paint inside and out. ( this did not affect our stay )
Bathroom needs an update but again did not affect our stay. Could do with a grab rail to get out of the bath. Could do with more plugs.Could not take photos out of the windows as they were filthy and didn't open
Source: booking.com
The burlington is a great hotel and value for money
Great hotel food good staff good great location seaview from room lifts your spirits Eastbourne is an excellent place to holiday
Nothing
Source: booking.com
We will go back soon.
The price was very low, we had a superior room with sea view, with half board.
We thought we would probably only have breakfast & eat out in the evening.
Breakfast was very good & the evening meal was good enough, very good value.
We thought we would probably only have breakfast & eat out in the evening.
Breakfast was very good & the evening meal was good enough, very good value.
Source: booking.com
Great location and able to park in there car park a big bonus on the sea front
Food was realy good Felt like a youngster among the other visitors
Food was realy good Felt like a youngster among the other visitors
Source: booking.com
Great time staff very helpful will be happy to go back well done 👍 and food was lovely
Source: booking.com
Food in restaurant and bar
Source: booking.com
Relaxing
Central to Seafront pier and shops
Overlooking Sea
Entertainment with vocalist in main bar
Area and dance floor
Car parking
Friendly staff on Reception Didn’t like lifts one kept breaking down
the other was too small and only for two people
Overlooking Sea
Entertainment with vocalist in main bar
Area and dance floor
Car parking
Friendly staff on Reception Didn’t like lifts one kept breaking down
the other was too small and only for two people
Source: booking.com
Ideal for a short break in Eastbourne.
Location and informal atmosphere of the hotel and staff.
The old lifts.
Source: booking.com
