How Trading Standards can help you
The Trading Standards team in Cardigan and Teifi Valley enforces legislation on a range of matters including things like trade descriptions and pricing, weights and measures, product safety, doorstep selling and sales of restricted products such as cigarettes or alcohol to people who are underage.
If you think a trader has broken the law or acted unfairly you may be able to report them to Trading Standards
The department, which is part of Ceredigion County Council, is responsible for helping individuals and the community deal with rogue traders and traders who have acted unfairly.
The following scenarios are examples of the kinds of things they may deal with:
If appropriate, the Trading Standards team can take legal action against traders who have done something wrong; they can advise and/or caution traders who may not even be aware that they have been breaking the law and they can offer advice and help to consumers.
For more serious offences, Trading Standards officers can use legal powers to take action against the trader. This includes:
And Trading Standards may be able to help you with advice on how you can take action against a trader yourself; they may be able to mediate to help you and a trader solve a problem or dispute; and they can give opinions about goods and services – for example, whether goods are of satisfactory quality.
Want to complain about trading of any kind? Or get advice about a consumer issue? This is how to get started:
Call Citizens Advice Consumer Service on 08454 04 05 06 or 08454 04 05 05 (Welsh speaking adviser). Monday - Friday 9am to 5pm
The helpline will provide you with advice on your rights and pass details of your complaint on to Trading Standards where appropriate. Trading Standards may then contact you directly if they are able to offer you help or if they need further information from you.
Even if Trading Standards do not contact you directly about your case, they use the information they receive from the helpline to make sure that businesses are behaving fairly and not breaking the law.
To read more about Trading Standards click here
Member since: 10th July 2012
I am Diana Vickers, the site owner of thebestof Cardigan & Teifi Valley, which supports the very best of the area’s businesses with their promotions and marketing. The site is soon coming up to its fifth...
The following Cookies are used on this Site. Users who allow all the Cookies will enjoy the best experience and all functionality on the Site will be available to you.
You can choose to disable any of the Cookies by un-ticking the box below but if you do so your experience with the Site is likely to be diminished.
In order to interact with this site.
To help us to measure how users interact with content and pages on the Site so we can make things better.
To show content from Google Maps.
To show content from YouTube.
To show content from Vimeo.
To share content across multiple platforms.
To view and book events.
To show user avatars and twitter feeds.
To show content from TourMkr.
To interact with Facebook.
To show content from WalkInto.