Bleak mid Jan you expect hotels to be quiet and at times understaffed. The Mercure Georgian in Bolton exceeded my expectations in all areas. Good atmosphere and excellent knowledgeable friendly staff in all areas of the hotel from the front desk through to the bar restaurant and all their leisure and beauty facilities.

Arrived at the hotel on christmas day and was greeted by freindly and polite staff the christmas dinner we was served was very good quality and plentyfull and would recommend too others even santa made a appearance wich was a good thing for the children all the family enjoyed the day.

We have been going to this hotel on new years for a few years now and I have got to say everything stays the same except the evening meal which has been going downhill over the years,this year the main was duck which I have to say was awful it was tough and tasteless also the other courses were not up to much either,i think its a rethink next year which is a shame

Prior to booking the Georgian House, we did telephone them directly with regards to their pet policy. We were informed that we would be able to dine in the restaurant as Friday was "party night". They came across as very pet friendly, or so we thought. So we went ahead and booked bed and breakfast, including our dog to stay overnight. The price of the room was reasonable, however we have paid far less for more superior accommodation in Bolton and other areas. To be quite honest, my husband thought the room was ok, but the last time I stayed in the Georgian House (1988), it was far more luxurious and I believe it was 4*, not 3*. When we arrived the check in was very efficient and professional. However when we asked where the restaurant was, we were informed our dog would have to stay in the hotel room, that was unacceptable and also misleading from our initial call to the hotel. Having known that, we would not have booked the Georgian House. However it was party night, so we were reluctantly allowed to dine in there with our dog Bella. We had arranged for a close friend to dine with us that evening, so we were very disappointed that we had to take dinner in the cold and chilly bar area. The drink prices were extortionate, as was the meal prices. A main meal for three of us, with no drinks, was almost £60.00! Expensive for a 3* hotel. A round of drinks cost around £15.00. With wine, that would have added up to £100.00. We could't take breakfast in the restaurant or bar area, due to their pet policy. Breakfast in the room was provided (continental), trying not to be picky, but it was extremely basic. The toast arrived cold, the breakfast itself was very minimal. The accommodation was rather dated, with no character at all, pretty much clinical. Would not return to this Mercure Hotel. The window in the room looked like a skylight, and the hotel was very very noisy. Partying until 4 am.

Very big hotel, lots of parking to the rear. There was a wedding reception taking place while we were there and the guests spilled out into the lounge area for a while, taking up all the seating so we couldn't have a bar meal, which looked good and all that we really needed, but we were hungry so went into the restaurant, which was empty. Had a lovely meal though. Later we had a drink while my husband watched the rugby on the big screen.

Lovely staff. Stupid expensive breakfast. Eleven quid or fourteen if you book it on the day? Who pays that? Nice room. Free parking. Stupid price for breakfast. Is that normal? I'm hungry.

we was their for a wedding on 21st Nov 2015, and Louise and ALL the staff couldn't do enough for us !! i had some flowers delivered there and their was a few of the heads broken , and unknown to me the lady at the reception refused the flowers and asked for another bouquet to be delivered!!! All the guest said how helpful the staff was! would book again !!! Mrs hill

I use the gym facilities there. Although they are not great they are good for what I use them for. Machines a bit out dated and the jacuzzi as of 2 days ago was still not working after 2 weeks of it being reported.

I stayed last night with 3 of my friends,we came for a relaxing spa,reception lady was welcoming and checked us in quickly,rooms was spotless and beds really comfy after taking are things to are rooms we went down to ask if we get a gown,slippers and a towel as we had booked for a spa break ,was told no as they have none left so had to take are towels from are room instead,we first got into the jacuzzi which was cold,we was told it was broke,we got out and got into the pool so we couldn't really relax,we stayed in the pool for around 15 minutes and decided we would go and change for dinner,when we went for dinner their was no one to greet us and we seated are selves,soup was lovely,main course was fish and chips which was very greasy,dessert apple crumble wasn't nice at all,sat in the bar for half hour ,staff was very miserable,we decided to go back to are rooms and have an early night (9.30pm)slept well,mattresses was really comfy,breakfast was lovely,plenty to choose from,was only one table left when we arrived for breakfast which was next to the hot drinks at the entrance of the dining hall,which I had to keep moving for others to get hit drink and it was far to hot in there maybe in this weather a windows could be opened a little

The event was held in the downstairs function room. There was plenty and room and lighting. Would advise anyone looking to hold a professional event at this location.

Lovely place fantastic food comfy large rooms with plenty of parking around the back and the staff are very friendly

Clean, tidy, nice professional staff. Awesome venue. Had a great time.

I didn't use any facilities, just popped in to pick up a voucher, staff were friendly and helpful

Attended a wedding here great service but expensive for drinks especially if you got a large family

We use the hotel for swimming lessons and it is usually clean and the staff are helpful

Decent room and Service. Swimming pool and sauna are good value additions.

Great staff and friendly hotel. Free WiFi which actually works

Attended a B4B breakfast meeting recently. Meeting room very good. Breakfast better!

The room used for the wedding event was quite nice, overpriced drinks though

The bins hadn't been emptied before we checked in. The breakfast was too expensive

I literally only ho swimming there, but the facilities are great!

Daughter attended a prom there and enjoyed the whole evening.

High quality room and very friendly and helpful staff.

Excellent venue and hospitality for our recent work event

Really great venue for my sister in law's wedding