Mercure Bolton Georgian House Hotel

4.6/5 based on 1650 reviews
Latest Reviews
Ramzan is a wonderful manager taking charger of situations in a calm and confidential manner. Ben is a wonderful bar man pouring the most fresh and cold pints!!
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Room was 'tired' but very clean, bed comfy. Everyone I spoke to on the staff team was warm and friendly. I can't remember all of their names.
I'm gluten intolerant and the bar staff who helped me with my food in the evening were great, Katie who served at breakfast was great and a special mention to Michelle who made me the mostperfect poached eggs at breakfast!
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Not the 1st time we've stayed here and most certainly won't be the last holds special memories for us with it being the venue where we got married.
The hotel is lovely inside very warm cosy feel always feel very content when here. The bar area is a beautiful chilled environment where you can enjoy afternoon tea or a nice refreshing drink with a big screen to catch up on the sport. The hotel even tho it is big is extremely quiet that's with a kids football team staying too. Always warm,beds are huge and so comfy. Tea coffee in the room even a bath which is always a bonus when staying at a hotel. All the staff are accommodating nothing is too much for them always a warm welcome. Breakfast is spot on plenty to chose from and always fresh. There are lovely walks local too and great access to bolton retail park aswell as motorway access for Trafford center or manchester.
Perfect location without the hefty price tag. Can't recommend enough.
Thanks for another wonderful stay.
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What can I say about my experience? Well, Adam P is wonderful, charismatic, stylish, handsome, and svarve he's definitely great waiter material
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We stayed on an organised tour and it was somewhere to sleep! Staff were lovely. 5 stars for Joe and James at the bar. They were super helpful and friendly.
They were a bit overwhelmed at breakfast with so many people and food wasn’t being restocked very quickly nor were tables being cleared fast but again, staff were lovely.
Rooms were fine, very clean but extremely tired.
It was ideal for our purpose.
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Good size carpark around the back of the hotel and it's free to use.
Check in was quick, information given
A lift to upper floor
My room was an ok size, not overly spacious, but the bathroom was a good size.
The bed was comfortable enough.
Wifi ok
The shower was hot and powerful.
Evening meal was good average pricing
Location not really close to anything on the very outskirts of Bolton.
But for the price of the room you can't complain. Also no gym or swimming pool.
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Julie is always helpful and attentive making sure that the coffee machine is fully stocked and I have everything I need
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We loved all the facilities and clean Hotel. The Staff were very good specially Ramzan the Guest Care Manager looked after us and gave an Excellent Service, he was friendly and helpful throughout. He did a great job ensure everyone was looked after. Will definitely come here again.
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Really nice hotel. Good customer service and friendly staff. Breakfast had a good range, and rooms were clean and tidy. My only gripe was some paint peeling off ceilings and towels not being checked for make up stains. They're a nightmare to get off but should have been checked IMO. Overall, a nice stay.
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Julie was very welcoming and a great ambassador for the Mercure. Made us feel very at home, she was very polite and efficient.
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Excellent service from Kim. Very friendly and approachable
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katie found the white ball for us
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Nice hotel and staff. Julie can’t do enough for you, and the support provided is great
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Katie is the goat for finding the pool ball Irine is a close second
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Julie was extremely helpful from when I arrived at 8am in the morning right throughout the day, no task was too much, absolutely fantastic.
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Attended a conference which was hosted by Julie, everything was as it should be and the service was excellent.
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Katie was great great service n dat decent pool table
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Fantastic service from julie, helpful and accommodating
A pleasing happy face when we arrive
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The staff at the hotel have been fantastic, always willing to help with any queries or requests. Julie is always on hand and with a pleasant smile and goes the extra mile. Thanks
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A place in lack of staff members and their willingness to provide the expected service
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Katie is class
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Stayed for 1 night, whilst wary as its an older building, the decor was as expected but the room was clean, comfy and a good size.
A slight blip with food as the gas had gone off, but the staff (Ryan & Joe) were very accommodating and communicated throughout with myself regarding options and time. Even got a complimentary drink for the delay. An excellent service
Would recommend for business users
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Only thing that lets it down is the dated nature of the rooms. Decent bar with good options for food, and Bruna on the front desk was super welcoming, chatty and helpful. Much more friendly than the usual hotel check in.
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I stopped by the hotel as I had an issue with my car. The stuff was very friendly and helpful, particularly Irene and Sheila! I also had the food there which was very nice. Overall a very nice experience.
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Lovely hotel and the staff are exceptionally friendly! Special shoutout to Julie whom was amazing and very helpful and extremely accommodating! Thank you so much!
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