Mercure Bolton Georgian House Hotel
Latest Reviews
Kim was amazing treated me the highest respect felt so easy around her welcome was really good and will be back just for Kim Hugh asset to your business
Source: google.com
We pop in for a bite to eat from time to time on a Saturday. The food is always good but what makes the visit is Irene at the bar. She’s so friendly and always provides the greatest service. We no longer say ‘let’s go to the hotel’ we say ‘let’s go and see Irene’. We’re looking forward to our next visit.
Source: tripadvisor.co.uk
We had the afternoon tea which was absolutely lovely, Brilliant service.
Big thanks to Irene our server.😊
Very attentive.
Big thanks to Irene our server.😊
Very attentive.
Source: tripadvisor.co.uk
Myself and my husband had our anniversary party here on Saturday. The organisers and staff were fantastic from booking to the end of the night. They could not do enough for us. We stayed overnight and the room was clean and really comfortable. The breakfast was lovely. A special mention to the event organiser Katie who was amazing.
Source: tripadvisor.co.uk
We needed to stay in the area for business and we were pleased with our choice of hotel. It has a very large and free car park.
We had a large room which was clean and well facilitated with good views across the surrounding countryside.
The hotel is a little dated, but practical.
Breakfast was good. All the staff were very helpful and friendly. In particular, Irene in the bar area was very helpful.
We had a large room which was clean and well facilitated with good views across the surrounding countryside.
The hotel is a little dated, but practical.
Breakfast was good. All the staff were very helpful and friendly. In particular, Irene in the bar area was very helpful.
Source: tripadvisor.co.uk
Stayed 2 nights in a standard room on 2nd floor. Room and bathroom were very clean but tired, and in need of an update. Looked as though shower unit had been replaced recently which was good.
Breakfast was good, plenty of choice and hot buffet constantly being refreshed. Downside was entire hotel seemed extremely hot especially the dining room making it unpleasant at breakfast time. Room so hot at night had to leave window open, but then had to suffer extremely loud extraction fans outside.
Overall stay was OK but Mercure need to upgrade entire hotel soon.
Breakfast was good, plenty of choice and hot buffet constantly being refreshed. Downside was entire hotel seemed extremely hot especially the dining room making it unpleasant at breakfast time. Room so hot at night had to leave window open, but then had to suffer extremely loud extraction fans outside.
Overall stay was OK but Mercure need to upgrade entire hotel soon.
Source: tripadvisor.co.uk
Julie has looked after us on the first aid training with biscuits, spoons and coffee when the machine ran out of it!
Source: google.com
Excellent all round. Julie is wonderful 🤣
Source: google.com
Juice, Sheila, Tony. All excellent
Source: google.com
amazing service from ramzan
Source: google.com
Had my wedding on Saturday and Rochelle and all the team where simply amazing great value for money the room was beautiful exceeded our expectations they went above and beyond
The room was lovely all the amenities where clean coffee machine in the room as well as the kettle breakfast was lovely if you are thinking of getting married give Rochelle a call
The room was lovely all the amenities where clean coffee machine in the room as well as the kettle breakfast was lovely if you are thinking of getting married give Rochelle a call
Source: tripadvisor.co.uk
Adam the bar staff was amazing at customer service with a smile
He made the wedding the best wedding
He made the wedding the best wedding
Source: google.com
Adam is a great bartender. Always attentive and will makes sure that your order’s just right. Thanks Adam!
Source: google.com
The hotel rooms could do with updating but were clean and had all amenities. The staff were extremely friendly particularly at the bar/restaurant. Irene went above and beyond to help me and my family, she made us feel extremely welcome.
Source: tripadvisor.co.uk
Lovely staff, Asha and Abi super helpful. Rooms clean and good quality.
Source: google.com
Good service from Asha and Abby
Source: google.com
Julie is amazing, 5 Stars all day
Source: google.com
Super friendly service from Julie today. Very approachable.
Source: google.com
Great place to have our away day. Julie was a great host.
Source: google.com
Excellent hotel friendly staff especially Julie Tony and ram
Source: google.com
We stayed here overnight, it was excellent value for money, the rooms were really comfortable and spacious. We loved the brasserie, it had such a calm and relaxing atmosphere about it. The person who served our breakfast this morning really does deserve a special mention. Her name was Irene and she was so friendly and welcoming, going above and beyond to make sure everything was perfect for us and that we’d enjoyed our stay. What a lovely lady! We shall certainly be back!
Source: tripadvisor.co.uk
I have been to this Hotel many times. The Staff are helpful. Specially Ramzan Hotel Manager. He is very helpful. We was very confused with places to visit in Bolton but he guide us, Loved the location he recommend us and atmosphere. He is very friendly. Keep it up with good work Ramzan. Hopefully, see you soon on our next visit
Source: google.com
Thank you Ramzan for excellent Customer Service. Extremely helpful. The service at restaurant is excellent!" He is polite and going above and beyond to provide a wonderful experience.
Source: google.com
Loved everything about this Hotel! Clean rooms, helpful staff. Ramzan the Manager has taken the time to speak to us and make us feel welcome. Always available to help us out. You're a real expert at what you do, and it shows!'' Thank You for a Great Service. consistently amazing every time I come here.
Source: google.com
Ram Rochelle and Abi gave great customer service when I arrived.
Source: google.com
