Mercure Bolton Georgian House Hotel
Latest Reviews
Julie has been amazing looking after all our needs, very attentive and helpful.
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The room was a little old but well-equipped and very clean. Plenty of storage and a good shower. A socket next to the bed would of been handy.
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Great service at the hotel bar. Smiles and happy staff named Abi. Looked after us really well
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Greeted by Bruna Ramzan with a smile on reception, with plenty information about the hotel, gym and restaurant, breakfast time etc, what the hotel has to offer.
was also nice to meet the night manager that night checking in, whom gave me some information on history of the hotel, and made me very welcome as well. Been here five weeks so far and all staff in all departments are very helpful and friendly.
was also nice to meet the night manager that night checking in, whom gave me some information on history of the hotel, and made me very welcome as well. Been here five weeks so far and all staff in all departments are very helpful and friendly.
Source: google.com
Great place to stay and Abi on the bar was a delight
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Very comfortable and happy with my stay. Staff were welcoming and helpful staff especially Julie Bennett
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Abi is such a nice general she helped me with getting around she deserves a raise
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We've booked a few family party's here, always had a lovely time and the staff are all very accommodating. Especially Asha and Ramzan who went above and beyond.
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I stayed here on Friday, the stay here was very nice. Asha was really kind and friendly on the bar!
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Myself and my husband called into the hotel for a drink. When we got to the bar the gentleman behind the bar called Adam greeted us, asked how we where and what could he get us, I asked for a Bacardi and coke but he advised that we didn't serve this spirit but had Malibu instead so I chose this, he asked what measure I would like and mixer. My husband couldn't decide between the lagers so he asked Adam which would he suggest and he said the Mahou and he offered to give a small sample to try and he liked it and asked for a pint of it. Adam asked if he could get us anything else. I am giving this review as Adam was very friendly, approachable, knowledgeable and attentive hence why I am leaving this review.
Source: google.com
Staff in the hotel are second to none with a special shout out to Adam on the bar. I read in other reviews that customer service was great, and it’s true.
Decor in rooms is a bit tired but everything is spotless.
Food at bar was mostly great- fantastic Aberdeen Angus Burger, delicious spicy veg soup and fresh egg mayo sandwiches (on the best gluten free bread I’ve tasted in a while).
Decor in rooms is a bit tired but everything is spotless.
Food at bar was mostly great- fantastic Aberdeen Angus Burger, delicious spicy veg soup and fresh egg mayo sandwiches (on the best gluten free bread I’ve tasted in a while).
Source: google.com
Great Bar and staff are Amazing.
Best member of staff is Asha in the main Bar, very helpful and professional.
Best member of staff is Asha in the main Bar, very helpful and professional.
Source: google.com
Really basic rooms but fine for what we needed. Service was fantastic, reception helpful and bar staff (particularly Joe & James) were really helpful, nothing was too much trouble. Thank you!
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Pool is nice - ramzam is an og
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Amazing place, amazing service. Overall experience was excellent. Adam served us at the bar and he was fantastic
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Julie - conference host was a huge help
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Lovely breakfast, lovely staff, Ben is lovely and provided great service, everyone is really friendly, I stay here frequently and it’s always great service, Katie is great, Kim is always friendly and amazing, Ramzan is a great manager, super friendly! Love coming here
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ramzans a good guest care manager always helps everyone out and deals with complaints really well
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Good food and service, Adam was great.
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5* service. Met Adam. Friendly, approachable and happy to help. Recommended. True credit to the team. Will be returning
Source: google.com
When I come into the hotel, it's very clean, calm atmosphere. When I ask for a pint of mahou, it must of been near the end but Ramzan, said instead of giving you a different beer I will go down and change the keg. He was really calm about what had happened. He was always smiling and it didn't phase him. He gave great service hence the review
Source: google.com
Ramzan is a wonderful manager taking charger of situations in a calm and confidential manner. Ben is a wonderful bar man pouring the most fresh and cold pints!!
Source: google.com
Room was 'tired' but very clean, bed comfy. Everyone I spoke to on the staff team was warm and friendly. I can't remember all of their names.
I'm gluten intolerant and the bar staff who helped me with my food in the evening were great, Katie who served at breakfast was great and a special mention to Michelle who made me the mostperfect poached eggs at breakfast!
I'm gluten intolerant and the bar staff who helped me with my food in the evening were great, Katie who served at breakfast was great and a special mention to Michelle who made me the mostperfect poached eggs at breakfast!
Source: google.com
Not the 1st time we've stayed here and most certainly won't be the last holds special memories for us with it being the venue where we got married.
The hotel is lovely inside very warm cosy feel always feel very content when here. The bar area is a beautiful chilled environment where you can enjoy afternoon tea or a nice refreshing drink with a big screen to catch up on the sport. The hotel even tho it is big is extremely quiet that's with a kids football team staying too. Always warm,beds are huge and so comfy. Tea coffee in the room even a bath which is always a bonus when staying at a hotel. All the staff are accommodating nothing is too much for them always a warm welcome. Breakfast is spot on plenty to chose from and always fresh. There are lovely walks local too and great access to bolton retail park aswell as motorway access for Trafford center or manchester.
Perfect location without the hefty price tag. Can't recommend enough.
Thanks for another wonderful stay.
The hotel is lovely inside very warm cosy feel always feel very content when here. The bar area is a beautiful chilled environment where you can enjoy afternoon tea or a nice refreshing drink with a big screen to catch up on the sport. The hotel even tho it is big is extremely quiet that's with a kids football team staying too. Always warm,beds are huge and so comfy. Tea coffee in the room even a bath which is always a bonus when staying at a hotel. All the staff are accommodating nothing is too much for them always a warm welcome. Breakfast is spot on plenty to chose from and always fresh. There are lovely walks local too and great access to bolton retail park aswell as motorway access for Trafford center or manchester.
Perfect location without the hefty price tag. Can't recommend enough.
Thanks for another wonderful stay.
Source: google.com
What can I say about my experience? Well, Adam P is wonderful, charismatic, stylish, handsome, and svarve he's definitely great waiter material
Source: google.com
