Mercure Bolton Georgian House Hotel
Latest Reviews
Warm and friendly staff who seemed to work long hours and still manage a smile. Special thanks to Lydia and Meg who made our breakfast despite us being so close to the cut off time as we hadn't read the timings properly!
The gym, communal areas and the bathrooms are in need of some modernisation as a little dated but everywhere very clean regardless.
The gym, communal areas and the bathrooms are in need of some modernisation as a little dated but everywhere very clean regardless.
Source: google.com
I knew before I booked that there were mixed reviews. For the 3 aspects that influenced my booking (bath and shower, room with twin beds and a decent breakfast) I would rate as Very Good. Ample free parking is also a great plus point. The friendliness of the lovely lady at reception, the cleaning operatives and the breakfast team was also a real bonus. Now for the things that detract from the excellent staff and the good facilities....The entrance road is not very well lit so we missed the turn off. We reported that one of the bulbs needed replacing in the light above one of the beds: apparently maintenance have to change lightbulbs and they are only there Mon-Friday 9-5. There were a lot of dead flies on the windowsill and I spotted two live ones that I dealt with. I managed to locate and block off the source of the flies (a gap in the wall behind the headboard) so didn't bother reporting. On the Friday night there was a Christmas Party night. I would have been OK if it hadn't gone on until 1am which seems very late to put up with loud music. I would go back but I would know in future to ask if they have any function bookings and what time the music will stop. The pool area is very dated and quite creepy - if there hadn't been some kids having swimming lessons I doubt I would have hung around! And finally on the Saturday night there was two busloads of very anti-social children rampaging through the hotel (playing football in the corridors). They were so noisy I couldn't read in the bath so bailed out and rang reception. When nothing happened I got dressed and as I was walking up the corridor to ask the children to stop being a nuisance two "responsible" adults turned up. I'm saying nothing further but there needs to be some ground rules set for large groups of under 16 year olds.
Source: google.com
Lovely family and pet friendly hotel. Staff were so friendly and welcoming.
Would definitely visit again.
Would definitely visit again.
Source: google.com
Excellent service and staff are very friendly and helpful x
Source: google.com
Had an amazing night, Ryan, Jimmy and Matthew really looked after us!
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Incredible, Jimmy was amazing
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Jimmy was amazing
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Ryan was a true gent, could not have been any more accommodating. Lovely chap
Source: google.com
Great service, friendly staff, I felt well taken care of throughout the whole night, will definitely visit again
Source: google.com
Love the leisure centre. Nice, friendly atmosphere. Lovely pool and facilities. Staff are great! Tia on the leisure reception is always welcoming and happy to help 😊
Source: google.com
Marmite is a naughty elf
Source: google.com
10/10 would definitely recommend! Joshua and Tia in the leisure are so lovely and accommodating! Couldn’t praise them enough. Would definitely love to stay here again
Source: google.com
The breakfast is lovely Every morning. Meg is the best this is my last day today at the hotel and I can say Meg has made my morning every morning I will miss her. Also Katie has been a pleasure. Meg and Katie have always come and made sure we are all okay in the mornings.
Source: google.com
Went for a swim with my partner , lovely place with really nice people .
Felt really welcome , served by Irene at reception she was so lovely ! Thanks again !
Felt really welcome , served by Irene at reception she was so lovely ! Thanks again !
Source: google.com
A really nice stay. Friendly staff and a wonderful swimming pool. My room was spacious and clean with a view of the West Pennines. Breakfast was fantastic with a wide choice of food and great service from Lydia. Thanks to everyone!
Source: google.com
Can't speak highly enough of the service provided by Irene at the Mercure hotel in Wigan. From the moment I turned up she couldn't have been more helpful and went over and above to make my time at the hotel a brilliant experience. Irene is a credit to the hotel!
Source: google.com
Thanks to Irene for serving us at the bar .
Source: google.com
Irene in the bar was fantastic with the service
Source: google.com
Walked in to be greeted by two lovely reception staff ,Sheila and Bruna check in easy and straightforward,lovely room , view over Rivington looked lovely on a frosty morning, staff all helpful, finished of with a lovely breakfast, definitely be back
Source: google.com
Lovely people. Good location. Rooms are pretty ordinary.
Source: google.com
Fantastic friendly helpful staff making my weekend break just what was needed thanks to Dave general manager and all the staff.
Source: google.com
Zowie ,Jimmy, james, Matthew and the rest of the staff are a great bunch, very helpful and friendly
Food is decent
Food is decent
Source: google.com
Good experience Lydia was excellent
Source: google.com
Nice hotel thanks
Source: google.com
I'd love to give a post of appreciation to tonight's lovely staff (Jimmy and Kim) serving myself and my partner tonight, overall performed a wonderful Job putting smiles on customers faces alongside providing quick, easy and helpful service to us with it being our first time here. Outstanding, Cheers Kim!
Source: google.com
