Mercure Bolton Georgian House Hotel
Latest Reviews
A place in lack of staff members and their willingness to provide the expected service
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Katie is class
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Stayed for 1 night, whilst wary as its an older building, the decor was as expected but the room was clean, comfy and a good size.
A slight blip with food as the gas had gone off, but the staff (Ryan & Joe) were very accommodating and communicated throughout with myself regarding options and time. Even got a complimentary drink for the delay. An excellent service
Would recommend for business users
A slight blip with food as the gas had gone off, but the staff (Ryan & Joe) were very accommodating and communicated throughout with myself regarding options and time. Even got a complimentary drink for the delay. An excellent service
Would recommend for business users
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Only thing that lets it down is the dated nature of the rooms. Decent bar with good options for food, and Bruna on the front desk was super welcoming, chatty and helpful. Much more friendly than the usual hotel check in.
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I stopped by the hotel as I had an issue with my car. The stuff was very friendly and helpful, particularly Irene and Sheila! I also had the food there which was very nice. Overall a very nice experience.
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Lovely hotel and the staff are exceptionally friendly! Special shoutout to Julie whom was amazing and very helpful and extremely accommodating! Thank you so much!
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Julie was really helpful on our first day at the hotel
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The conference room is dated.
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Used the hotel whilst on a course. Staff are great, especially Julie, shes a legend!
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Julie
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The hotel has accommodated my works training course. The staff have been amazing especially Julie
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Excellent service but the coffee ran out!
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Great pie
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Prolonged interruptions caused a slight nuisance during session. Lunch, staff and service was great.
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Julie was awesome
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Brilliant service from Julie very friendly and helpful.
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Bruna at reception was fantastic and super kind! Breakfast was top! +++++
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Amazing service from Julie!
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always a pleasure coming here seeing the staff. Thanks to Abi and all the other staff here at Mercure Georgian House.
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Very good customer service
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Stayed here numerous times now for work, and although I’m not there during the day, when I come back from work, the staff are all very welcoming and friendly, offering fantastic service, especially Katie who always offers service with a comforting smile and always seems to be everywhere at once and always goes above and beyond to make sure a stay here is as best as possible! also to Kim & Irene too, great service behind the bar and almost as if they both have a crystal ball and ready for what I want before I’ve even asked, fantastic service from start to finish, can’t recommend enough! Definitely one of the best/better hotels I have stayed in within recent time
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Kim is amazing at her job. Very chatty and friendly and a hard worker.
Natalie at the pool was great and also a hard worker. Great to chat to.
Natalie at the pool was great and also a hard worker. Great to chat to.
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Brilliant service from Kim lovely hotel would recommend
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Great hospitality by all the staff especially Julie who went truly above and beyond for us during our stay with work. Nothing was too much trouble and coffee machine was kept well serviced throughout
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4 stars however, the breakfast service is immense. Lydia is a joy in the morning. She brings sunshine to my day. Keep up the good work.
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