Mercure Bolton Georgian House Hotel
Latest Reviews
A place in lack of staff members and their willingness to provide the expected service
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Katie is class
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Stayed for 1 night, whilst wary as its an older building, the decor was as expected but the room was clean, comfy and a good size.
A slight blip with food as the gas had gone off, but the staff (Ryan & Joe) were very accommodating and communicated throughout with myself regarding options and time. Even got a complimentary drink for the delay. An excellent service
Would recommend for business users
A slight blip with food as the gas had gone off, but the staff (Ryan & Joe) were very accommodating and communicated throughout with myself regarding options and time. Even got a complimentary drink for the delay. An excellent service
Would recommend for business users
Source: google.com
Only thing that lets it down is the dated nature of the rooms. Decent bar with good options for food, and Bruna on the front desk was super welcoming, chatty and helpful. Much more friendly than the usual hotel check in.
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I stopped by the hotel as I had an issue with my car. The stuff was very friendly and helpful, particularly Irene and Sheila! I also had the food there which was very nice. Overall a very nice experience.
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Lovely hotel and the staff are exceptionally friendly! Special shoutout to Julie whom was amazing and very helpful and extremely accommodating! Thank you so much!
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Julie was really helpful on our first day at the hotel
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The conference room is dated.
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Used the hotel whilst on a course. Staff are great, especially Julie, shes a legend!
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Julie
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The hotel has accommodated my works training course. The staff have been amazing especially Julie
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Claire at check-in was amazing – so friendly and efficient! Keaton prepared wonderful food that was absolutely delicious, and we even had a nice, small chat with him, which made the experience even better. Great service! Well done!
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Excellent service but the coffee ran out!
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Great pie
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Prolonged interruptions caused a slight nuisance during session. Lunch, staff and service was great.
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Stayed here numerous times now for work, and although I’m not there during the day, when I come back from work, the staff are all very welcoming and friendly, offering fantastic service, especially Katie who always offers service with a comforting smile and always seems to be everywhere at once and always goes above and beyond to make sure a stay here is as best as possible! also to Kim & Irene too, great service behind the bar and almost as if they both have a crystal ball and ready for what I want before I’ve even asked, fantastic service from start to finish, can’t recommend enough! Definitely one of the best/better hotels I have stayed in within recent time
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Kim is amazing at her job. Very chatty and friendly and a hard worker.
Natalie at the pool was great and also a hard worker. Great to chat to.
Natalie at the pool was great and also a hard worker. Great to chat to.
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Brilliant service from Kim lovely hotel would recommend
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Great hospitality by all the staff especially Julie who went truly above and beyond for us during our stay with work. Nothing was too much trouble and coffee machine was kept well serviced throughout
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4 stars however, the breakfast service is immense. Lydia is a joy in the morning. She brings sunshine to my day. Keep up the good work.
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I have used this hotel many times to deliver corporate events and inductions and have always had a positive experience. The staff are always helpful and go out if their way to help. Julie and Lisa are stars. Highly recommend.
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Lovely place, helpful personel and delicious food! Reccomended!
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Stayed here recently, nice and quiet no issues
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Don't have experience of the rooms as here for work, however the staff go above and beyond and Julie is an absolute star! She has looked after us so well, ensuring we are comfortable throughout the 2 weeks and she always makes sure she comes to say hello 😊 hospitality is amazing
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Very clean
Friendly staff
Food very good
Unfortunately had bad experience
With other guests
Keeping us all night shouting and slamming doors until 5.30 in the morning
Friendly staff
Food very good
Unfortunately had bad experience
With other guests
Keeping us all night shouting and slamming doors until 5.30 in the morning
Source: google.com
