Mercure Bolton Georgian House Hotel

4.5/5 based on 2845 reviews
Latest Reviews
Nice hotel for a chain. Expensive bar. Good food
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It's just all a bit tired, and need of some TLC. There were problems with the door lock cards, then the room phone wouldn't work, so a room swap was needed. And the charges at the bar were a bit steep. Breakfasts OK though.
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Source: google.com
Fabulous stay, very clean and great service. The staff are very friendly and nothing is too much trouble, especially Julie and Irene. Lovely breakfast and the service in the hair salon was brilliant. Will definitely be back
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Adam provides wonderful service and conversation in the bar.
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Source: google.com
Amazing food and brilliant service the best in Bolton!!!!!
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Source: google.com
Comfortable, clean, plenty of hot water. Staff very pleasant and helpful. Looking a bit tired and worn in places but will stay again. Plenty of parking too.
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Source: google.com
Great service from Ramzan.. looked after us when going through difficult stressful time and made me feel welcome and safe.. food is delicious and chef is amazing. The rooms are superb more like little apartment’s suites. They’ve welcomed my cats to stay which is really nice and greatful as they was in cattery for 2 months and I missed them desperately.
Friends and family been allowed to visit and use the facilities. Really recommend. The saloon was amazing too
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Source: google.com
Had a lovely stay on Sun night - 24th/25th Aug due to the excellent customer service provided by Irene in the bar area. She was so friendly and welcoming, alway's on hand to help and happy to chat and make sure we were happy - she made our stay
tripadvisor.co.uk
Source: tripadvisor.co.uk
Myself and my partner stayed over night at the hotel last night to relax and have a night away we booked this hotel as it had a swimming and gym ……. Mmmmmm no it doesn’t it was closed down in Feb we was told when checking in so we were slightly gutted but we didn’t know

We checked in up to room which was top floor and roasting no air con strange a hotel the size and owned by such a big company there was no air con
Bathroom was big but really outdated and the shower was very poor no power in it but not to much of an issue

Breakfast was so good I love a buffet breakfast it was all fresh and hot coffee was lovely too

We went and had a drink at the bar and we were served by IRENE who was fabulous so nice for a hotel to have such a lovely lovely chatty lady behind the bar over all the stay was good shame it looks so outdated in parts
tripadvisor.co.uk
Source: tripadvisor.co.uk
Lovely local hotel to us. Very friendly bar staff especially Irene who’s is lovely. Food is top quality would definitely be returning 💯
tripadvisor.co.uk
Source: tripadvisor.co.uk
Hotel staff friendly,Breakfast was decent for a buffet and food was warm.Bar area is ok.The issue here are the rooms.Original room had windows that didn't shut properly due to latches being broke and then the replacement room which looked like a upgraded room also has windows that were faulty.They closed but had small gaps at the bottom.Bathroom needed to be refurbished.No sockets by bed.Although the room and hotel appeared very clean.You can hear some traffic noise but that is likely due to the windows.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Myself and partner went here for an afternoon tea. I'm a vegetarian and found the usual egg and cheese sandwiches a bit boring but to be fair, they were tasty. Maybe something more imaginative would be nice. The scones and cakes were lovely and we were given a box for the food we weren't able to eat. Irene, our waitress was wonderful. Very chatty and nothing was too much trouble for her. Irene also told us about events that are on at the hotel. We only live down the road from there and we were unaware of these things. We'll definitely go in for a coffee and sandwich when we can. Thank you, Irene 😊.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Stopped in for a business meeting, received free access to WiFi and great service from Irene who served us our coffee and biscuits. Very attentive.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Visited for a family party locally and this was the perfect base. Very welcoming staff, especially Irene who gave us all the information about local area and services. Very helpful and nothing was too much trouble for her; she is definitely an asset to the hotel! Would definitely come back and stay again.
tripadvisor.co.uk
Source: tripadvisor.co.uk
I'm here teaching an Advanced Life Support Course over the weekend.
The facilities & food are excellent.
The coffee/drinks and cookies are great.
We are very comfortable here.
My special mention to the charming Irene at the bar for the diet coke
supply.
Many thanks from me and my colleagues.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Had the most fabulous stay, we booked a few rooms. The hotel has great staff, tasty food, very clean and a very good location. Irene & Julie were especially helpful, nothing was too much trouble. Well done to all the team, Zoe in sales was great too.
tripadvisor.co.uk
Source: tripadvisor.co.uk
The hotel is really lovely and clean, at the bar area was very nice, Irene who looked after us was very helpful and very pleasant she went above and beyond for us
tripadvisor.co.uk
Source: tripadvisor.co.uk
Booked an afternoon tea for my mum and dads 65th wedding anniversary. Irene could not do enough for us. She really made a fuss of mum which made mum feel so special. The afternoon tea was amazing but too much for them but they were able to take the leftover cakes and cream tea home with them to have later. Yet again I have been really impressed with the service here, especially from Irene and the food was lovely.
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Source: google.com
Ireme and Charlotte different levels
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Source: google.com
Really enjoyed our stay the other night, big shout out to Reece
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Source: google.com
Great service from charlotte Ram asha
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Source: google.com
Lovely big function room with plenty of room for guests.
Food was lovely and the staff were friendly. They catered to our every need.
Thanks Julie and Ram
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Source: google.com
Abi, Benn, Matthew and katie H was amazing!!
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Source: google.com
Adam was very nice and polite
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Source: google.com
We dropped in for lunch and we were treated really well, especially by Irene, she was very kind and really knowledgeable about the menu. Our food was really good quality and pleasantly serviced. Nothing was too much trouble.
tripadvisor.co.uk
Source: tripadvisor.co.uk
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