Mercure Bolton Georgian House Hotel
Latest Reviews
We loved all the facilities and clean Hotel. The Staff were very good specially Ramzan the Guest Care Manager looked after us and gave an Excellent Service, he was friendly and helpful throughout. He did a great job ensure everyone was looked after. Will definitely come here again.
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Really nice hotel. Good customer service and friendly staff. Breakfast had a good range, and rooms were clean and tidy. My only gripe was some paint peeling off ceilings and towels not being checked for make up stains. They're a nightmare to get off but should have been checked IMO. Overall, a nice stay.
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Julie was very welcoming and a great ambassador for the Mercure. Made us feel very at home, she was very polite and efficient.
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Excellent service from Kim. Very friendly and approachable
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katie found the white ball for us
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Nice hotel and staff. Julie can’t do enough for you, and the support provided is great
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Katie is the goat for finding the pool ball Irine is a close second
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Julie was extremely helpful from when I arrived at 8am in the morning right throughout the day, no task was too much, absolutely fantastic.
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Attended a conference which was hosted by Julie, everything was as it should be and the service was excellent.
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Katie was great great service n dat decent pool table
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Fantastic service from julie, helpful and accommodating
A pleasing happy face when we arrive
A pleasing happy face when we arrive
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The staff at the hotel have been fantastic, always willing to help with any queries or requests. Julie is always on hand and with a pleasant smile and goes the extra mile. Thanks
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A place in lack of staff members and their willingness to provide the expected service
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Katie is class
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Stayed for 1 night, whilst wary as its an older building, the decor was as expected but the room was clean, comfy and a good size.
A slight blip with food as the gas had gone off, but the staff (Ryan & Joe) were very accommodating and communicated throughout with myself regarding options and time. Even got a complimentary drink for the delay. An excellent service
Would recommend for business users
A slight blip with food as the gas had gone off, but the staff (Ryan & Joe) were very accommodating and communicated throughout with myself regarding options and time. Even got a complimentary drink for the delay. An excellent service
Would recommend for business users
Source: google.com
Only thing that lets it down is the dated nature of the rooms. Decent bar with good options for food, and Bruna on the front desk was super welcoming, chatty and helpful. Much more friendly than the usual hotel check in.
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I stopped by the hotel as I had an issue with my car. The stuff was very friendly and helpful, particularly Irene and Sheila! I also had the food there which was very nice. Overall a very nice experience.
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Lovely hotel and the staff are exceptionally friendly! Special shoutout to Julie whom was amazing and very helpful and extremely accommodating! Thank you so much!
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Julie was really helpful on our first day at the hotel
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The conference room is dated.
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Good service from Kim today :)
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Used the hotel whilst on a course. Staff are great, especially Julie, shes a legend!
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Great hotel, stay often fantastic service particularly from Kim and katie. HIGHLY recommend
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Julie
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The hotel has accommodated my works training course. The staff have been amazing especially Julie
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