Mercure Bolton Georgian House Hotel
Latest Reviews
Abi is such a nice general she helped me with getting around she deserves a raise
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Great service
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Julie has been amazing looking after all our needs, very attentive and helpful.
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Julie - conference host was a huge help
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The room was a little old but well-equipped and very clean. Plenty of storage and a good shower. A socket next to the bed would of been handy.
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We've booked a few family party's here, always had a lovely time and the staff are all very accommodating. Especially Asha and Ramzan who went above and beyond.
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I stayed here on Friday, the stay here was very nice. Asha was really kind and friendly on the bar!
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Myself and my husband called into the hotel for a drink. When we got to the bar the gentleman behind the bar called Adam greeted us, asked how we where and what could he get us, I asked for a Bacardi and coke but he advised that we didn't serve this spirit but had Malibu instead so I chose this, he asked what measure I would like and mixer. My husband couldn't decide between the lagers so he asked Adam which would he suggest and he said the Mahou and he offered to give a small sample to try and he liked it and asked for a pint of it. Adam asked if he could get us anything else. I am giving this review as Adam was very friendly, approachable, knowledgeable and attentive hence why I am leaving this review.
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Staff in the hotel are second to none with a special shout out to Adam on the bar. I read in other reviews that customer service was great, and it’s true.
Decor in rooms is a bit tired but everything is spotless.
Food at bar was mostly great- fantastic Aberdeen Angus Burger, delicious spicy veg soup and fresh egg mayo sandwiches (on the best gluten free bread I’ve tasted in a while).
Decor in rooms is a bit tired but everything is spotless.
Food at bar was mostly great- fantastic Aberdeen Angus Burger, delicious spicy veg soup and fresh egg mayo sandwiches (on the best gluten free bread I’ve tasted in a while).
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Great Bar and staff are Amazing.
Best member of staff is Asha in the main Bar, very helpful and professional.
Best member of staff is Asha in the main Bar, very helpful and professional.
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Really basic rooms but fine for what we needed. Service was fantastic, reception helpful and bar staff (particularly Joe & James) were really helpful, nothing was too much trouble. Thank you!
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Pool is nice - ramzam is an og
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Amazing place, amazing service. Overall experience was excellent. Adam served us at the bar and he was fantastic
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Lovely breakfast, lovely staff, Ben is lovely and provided great service, everyone is really friendly, I stay here frequently and it’s always great service, Katie is great, Kim is always friendly and amazing, Ramzan is a great manager, super friendly! Love coming here
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ramzans a good guest care manager always helps everyone out and deals with complaints really well
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Good food and service, Adam was great.
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5* service. Met Adam. Friendly, approachable and happy to help. Recommended. True credit to the team. Will be returning
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When I come into the hotel, it's very clean, calm atmosphere. When I ask for a pint of mahou, it must of been near the end but Ramzan, said instead of giving you a different beer I will go down and change the keg. He was really calm about what had happened. He was always smiling and it didn't phase him. He gave great service hence the review
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Ramzan is a wonderful manager taking charger of situations in a calm and confidential manner. Ben is a wonderful bar man pouring the most fresh and cold pints!!
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Room was 'tired' but very clean, bed comfy. Everyone I spoke to on the staff team was warm and friendly. I can't remember all of their names.
I'm gluten intolerant and the bar staff who helped me with my food in the evening were great, Katie who served at breakfast was great and a special mention to Michelle who made me the mostperfect poached eggs at breakfast!
I'm gluten intolerant and the bar staff who helped me with my food in the evening were great, Katie who served at breakfast was great and a special mention to Michelle who made me the mostperfect poached eggs at breakfast!
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Not the 1st time we've stayed here and most certainly won't be the last holds special memories for us with it being the venue where we got married.
The hotel is lovely inside very warm cosy feel always feel very content when here. The bar area is a beautiful chilled environment where you can enjoy afternoon tea or a nice refreshing drink with a big screen to catch up on the sport. The hotel even tho it is big is extremely quiet that's with a kids football team staying too. Always warm,beds are huge and so comfy. Tea coffee in the room even a bath which is always a bonus when staying at a hotel. All the staff are accommodating nothing is too much for them always a warm welcome. Breakfast is spot on plenty to chose from and always fresh. There are lovely walks local too and great access to bolton retail park aswell as motorway access for Trafford center or manchester.
Perfect location without the hefty price tag. Can't recommend enough.
Thanks for another wonderful stay.
The hotel is lovely inside very warm cosy feel always feel very content when here. The bar area is a beautiful chilled environment where you can enjoy afternoon tea or a nice refreshing drink with a big screen to catch up on the sport. The hotel even tho it is big is extremely quiet that's with a kids football team staying too. Always warm,beds are huge and so comfy. Tea coffee in the room even a bath which is always a bonus when staying at a hotel. All the staff are accommodating nothing is too much for them always a warm welcome. Breakfast is spot on plenty to chose from and always fresh. There are lovely walks local too and great access to bolton retail park aswell as motorway access for Trafford center or manchester.
Perfect location without the hefty price tag. Can't recommend enough.
Thanks for another wonderful stay.
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What can I say about my experience? Well, Adam P is wonderful, charismatic, stylish, handsome, and svarve he's definitely great waiter material
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We stayed on an organised tour and it was somewhere to sleep! Staff were lovely. 5 stars for Joe and James at the bar. They were super helpful and friendly.
They were a bit overwhelmed at breakfast with so many people and food wasn’t being restocked very quickly nor were tables being cleared fast but again, staff were lovely.
Rooms were fine, very clean but extremely tired.
It was ideal for our purpose.
They were a bit overwhelmed at breakfast with so many people and food wasn’t being restocked very quickly nor were tables being cleared fast but again, staff were lovely.
Rooms were fine, very clean but extremely tired.
It was ideal for our purpose.
Source: google.com
Good size carpark around the back of the hotel and it's free to use.
Check in was quick, information given
A lift to upper floor
My room was an ok size, not overly spacious, but the bathroom was a good size.
The bed was comfortable enough.
Wifi ok
The shower was hot and powerful.
Evening meal was good average pricing
Location not really close to anything on the very outskirts of Bolton.
But for the price of the room you can't complain. Also no gym or swimming pool.
Check in was quick, information given
A lift to upper floor
My room was an ok size, not overly spacious, but the bathroom was a good size.
The bed was comfortable enough.
Wifi ok
The shower was hot and powerful.
Evening meal was good average pricing
Location not really close to anything on the very outskirts of Bolton.
But for the price of the room you can't complain. Also no gym or swimming pool.
Source: google.com
Julie is always helpful and attentive making sure that the coffee machine is fully stocked and I have everything I need
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