Mercure Bolton Georgian House Hotel
Latest Reviews
Excellent service Rochelle
Source: google.com
All vsry goid, really enjoyable stay
Source: google.com
Had my sons 21st at the hotel and thoroughly enjoyed it. The arrangements, staff and facilities were spot on. Big shout out to Katie and her team who ensured everything was perfect. Catering, DJ and all the details were managed by them and they made arranging it all so easy. Can’t thank them enough. Thanks Katie!!!!
Source: google.com
Joe was an absolute pleasure (needs a promotion).
Abi was really helpful with this review showing me how to do it, she always had a smile, always there to help, made my beer service a warming embrace.
Lee was a delightful barman, always made us laugh
Abi was really helpful with this review showing me how to do it, she always had a smile, always there to help, made my beer service a warming embrace.
Lee was a delightful barman, always made us laugh
Source: google.com
Brilliant service from
Katie!
Katie!
Source: google.com
Good service from Asha Ben Ramzan and Katie definitely Recommend
Source: google.com
Brilliant
Source: google.com
A great night for a friends wedding. The staff Abi, Joe and Lee we're fantastic. 10/10
Source: google.com
All staff very welcoming, large FREE car park, bar and breakfast great, a tad warm in the bedroom, even with radiators off and windows open.
The room we had was very large and so was the bathroom, busy road at the front, traffic died down later in the evening though.
Overall very nice stay,
Thank you.
The room we had was very large and so was the bathroom, busy road at the front, traffic died down later in the evening though.
Overall very nice stay,
Thank you.
Source: google.com
Excellent customer service across all areas of the hotel.
Dining and bar area - Irene was amazing. She couldn’t have been more helpful and friendly. Her customer service was excellent.
The other bar person working on Thursday 16th, evening meal (I never caught her name) was extremely helpful and professional.
Lydia- Breakfast. The service was excellent and dinning area very clean and tidy.
The ladies on reception were friendly and accommodating for our groups needs. Amazing customer service.
Lastly, the cleaning staff (Vanessa, Kirsty , Jen and Tracy) provided a first class service 13th-17th October 25. The room was very clean and the room was freshly prepared each day. Thank you ladies.
Great job Mercure Hotel, Black Rod, Bolton.
Dining and bar area - Irene was amazing. She couldn’t have been more helpful and friendly. Her customer service was excellent.
The other bar person working on Thursday 16th, evening meal (I never caught her name) was extremely helpful and professional.
Lydia- Breakfast. The service was excellent and dinning area very clean and tidy.
The ladies on reception were friendly and accommodating for our groups needs. Amazing customer service.
Lastly, the cleaning staff (Vanessa, Kirsty , Jen and Tracy) provided a first class service 13th-17th October 25. The room was very clean and the room was freshly prepared each day. Thank you ladies.
Great job Mercure Hotel, Black Rod, Bolton.
Source: google.com
Came for the wedding event, had a blast venue was big, bar staff was amazing and ramzah offered great service, helped me whenever I needed assistance all in all great experience. Would recommend to anyone looking for nice service and big function rooms.
Source: google.com
Adam on the bar was lovely and friendly
Source: google.com
Great service. Would stay here again, special thanks to Irene
Source: google.com
Good time
Source: google.com
Irene made it For us absolutely fantastic member of staff ,place was good but made extra special by Irene thanks for your help
Source: tripadvisor.co.uk
We had Afternoon tea which we’d won in a raffle. Irene looked after us and was lovely. She’d set us a table beautifully in a quiet corner and kept us topped up with tea and coffee. Food was presented very nicely by the chef and sandwiches were fresh and lovely. Cakes weren’t fresh but still nice. Thanks Irene!
Source: tripadvisor.co.uk
Afternoon Tea for two. Lovely and welcoming experience. Irene met us on arrival and took us to our reserved table straight away. She asked if we were ready for our food which we said yes. Also my mum wanted a berry tea (Im definitely an English Breakfast kinda girl!). Off Irene went on the search for the berry tea as there was none left behind the bar. Came back with the food and the tea 😋 We requested Gluten Free due to allergies. And honestly couldn't fault it. We needed to double check it was gluten free because it just looked like normal food (anyone eating gluten free bread would understand that!)! It was all fabulous and we devoured the lot. Perfect place for a relaxed afternoon tea. No time pressures. Irene couldn't do enough for us! Please say thank you to Irene and the chef for looking after us! We will be back.
Source: tripadvisor.co.uk
Rooms on top floor (2nd floor, 2 flights of stairs) were clean, but in need of updating. No plug sockets near the side tables and built in wardrobe furniture very dated. When I asked about a lift, I was told they didn't have one, however, on getting up to the first floor, there was a lift, but it was out of order. On the website it shows a pool, which i was hoping to make use of my first night, before a wedding the next day, only to be told it was closed and had been closed for a while as it was in need of extensive repair. If this is the case, take it off the website, your advertising something not available.
Breakfast was great, good quality and as much as you wanted. Staff were lovely and friendly.
Overall a nice stay, but could've been better.
Breakfast was great, good quality and as much as you wanted. Staff were lovely and friendly.
Overall a nice stay, but could've been better.
Source: tripadvisor.co.uk
Love this place
Source: google.com
Long wait at the bar
Source: google.com
Tired hotel but ok for the money
Source: google.com
Nice service
Source: google.com
amazing service especially from ryan!
Source: google.com
Abi, Claire, Ryan are the best
Source: google.com
Ryan was mega host, service was fantastic!
Source: google.com
