Mercure Bolton Georgian House Hotel

4.5/5 based on 2881 reviews
Latest Reviews
I visit this hotel regularly for business meetings and would like to give a special shout-out to Irene, who always looks after us so well. Whatever our requests, she does her utmost to ensure everything runs smoothly. Her professionalism, attention to detail, and friendly approach make a real difference to our experience every time. Thank you, Irene, for your outstanding service!
google.com
Source: google.com
Comfortable room, great service & good food & drinks.
google.com
Source: google.com
Huge thank you to Ryan serving in the bar. After an incredibly tiring day traveling, his attentiveness, and “nothing is too much trouble” attitude made my dining experience seem less.
google.com
Source: google.com
Great hotel. Got upgraded to a privilege room. Food great staff polite and friendly.
google.com
Source: google.com
Rooms are very clean. Staff are brilliant, rooms and just a tad dates
google.com
Source: google.com
Stayed up here for a month for work.
Brilliant staff, super helpful, decent food
Would definitely stay again.
google.com
Source: google.com
Excellent
google.com
Source: google.com
Had our wedding here many years ago. Really nice place, plenty parking. Great support staff.
google.com
Source: google.com
I have stayed here numerous times, good hotel, really clean and close to my work destination. The rooms are a bit tired, but clean and the beds are relly comfortable so you get a god night's sleep.
google.com
Source: google.com
Room was clean, just a bit dated.
Ryan in the bar was super friendly and helpful.
google.com
Source: google.com
Excellent service from Ryan.
google.com
Source: google.com
Great place for a function ******************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************
google.com
Source: google.com
Great service … Irleen is lovely … nothing too much trouble. Thank you. Xxx
google.com
Source: google.com
The best service by the loveliest of lady manning the Bar Area, Irene is a credit to this hotel and always goes out of her way to look after me whilst working in the area, Those pots of tea are superb and always appreciated.
tripadvisor.co.uk
Source: tripadvisor.co.uk
We have just been there for a Cream Tea experience and what a really lovely experience it was. The food and drinks were lovely and it was a nice comfy warm place. However what made it truly Awesome was our lovely "server" Irene. She'd clearly taken time to get everything set up so we were in a nice comfy spot. After that, nothing was too much trouble. So many times she surprised us with her lovely care and attention, offering and arranging so many things for us. She really did go above snd beyond to make the whole experience special. It was a pleasure meeting and chatting with her. Thank you Irene!
tripadvisor.co.uk
Source: tripadvisor.co.uk
It is a 3 star hotel. Simple but clean. Good cooked breakfast. The pool isn't available anymore which is a pity. Staff very friendly and accommodating. Would I stay there again? Yes.
google.com
Source: google.com
Hotel is well located and public area was spotless. Interaction with staff was all positive. As they seemed to be friendly and respectful. Receptionist in morning was very helpful, and assisted in printing a very important document for me.
However there was more negatives than positives. On arrival we asked for food, and was told no chef, so kit food available to us. Room this stay was very dated and was in need of a freshen up. Minor repairs had been done to a poor standard. Water pressure was poor for the shower, although it was hot enough.
No hot buffet breakfast in the morning. Although there was plenty of cereal, toast, etc. Hot food order was taken by one of the team, and brought out to the table. But unfortunately this was not freshly cooked. It had been sitting under the hot plate, Black pudding was rock hard, sausages over done on one side probably due to hot plate. Beans look warm, and bacon again dry from hot plate.
I will be staying again in a few weeks time, so this trip did not discourage me from using the hotel.
google.com
Source: google.com
Hotel is lovely. Great location, close to everything you could need. Ryan at the bar was great, put the football on the tv for me and was very welcoming, gave good tips on places to go also.
Only thing is the showers are not great, I’ve stayed here about 6 times due to work and I can’t get a good shower pressure, maybe I’m a shower snob but I’m tucked up to the shower head 😂 but overall brilliant place!
google.com
Source: google.com
Food is very nice
google.com
Source: google.com
⭐️⭐️⭐️⭐️⭐️
Lovely atmosphere, delicious food, excellent service, and a fantastic vibe all night. A perfect place for our Christmas party – highly recommended! 🎉🥂
google.com
Source: google.com
Good afternoon.
Just a quick thank you for our Christmas day spent at The Georgian House.
Every member of staff was very helpful, polite and friendly and this did not go unnoticed.
The food was great as always and the atmosphere was lovely.
So again thank you to everyone involved, the staff are are credit to the hotel ☺️
google.com
Source: google.com
My cousin and I frequently go out for a coffee and cake . None of our usual cafes were open. We decided to call into the hotel. I'm so glad we did . What a gem it is. The lounge area is gorgeous, spacious and welcoming. Irene or Eileen, The lady who greeted and served us was fabulous. Couldn't do enough for us and made us feel so welcome. They also serve my favourite coffee lavazza. We wish they had cake on the cafe menu. Such a shame because you can't beat cake and coffee. The lovely lady even went to see if she could find any mince pies for us. What a star❤️. Definitely going again with more friends and family. Please could you consider a cake or biscuit menu 🙏☕️🫖🍰🍩🍪❤️
tripadvisor.co.uk
Source: tripadvisor.co.uk
Excellent location. Staff were friendly and professional. Irene was exceptional especially with my elderly parents. Nothing was too much trouble for Irene.
Will definitely return.
tripadvisor.co.uk
Source: tripadvisor.co.uk
lovely hotel — incredible value for money! Irene, the evening hostess, was outstanding. So polite, so friendly, and truly a credit to the hotel. She made the whole experience even better. Thank you for a fantastic stay!
tripadvisor.co.uk
Source: tripadvisor.co.uk
I've been here before - a few years ago - and it was good. This time however I'd only say it was average.

It seems the standards have dropped a bit - the maintenance standards were not great in the parts we saw - our room and some general areas. It was quiet as well - so you would expect they would be using the best rooms.

To be fair - we didn't use the gym, restaurant, breakfast - and so maybe we would have had a better impression had we done so.

The staff we're perfectly fine - for the few brief interactions we had.

They really do need a clear sign (ideally lit up) at the actual exit from the main road - otherwise in the dark, its really not clear where you need to turn off. We went backwards a forwards a bit trying to find it.
tripadvisor.co.uk
Source: tripadvisor.co.uk
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