Mercure Bolton Georgian House Hotel
Latest Reviews
My wife and I stayed for 4 nights, this is the forth time we have stayed here, the staff are friendly, they even remembered my wife's preference for tea
We had an evening meal and that also was good, my wife only requested sandwiches but we still had them in the dinning room
All together we will stay there again . It is close to Middle-broke where the Reebok stadium is and far enough from the motorway as to have no noise
Would definitely recommend this hotel
We had an evening meal and that also was good, my wife only requested sandwiches but we still had them in the dinning room
All together we will stay there again . It is close to Middle-broke where the Reebok stadium is and far enough from the motorway as to have no noise
Would definitely recommend this hotel
Source: tripadvisor.co.uk
The staff members Kristian, Ashley and Andrew are fantastic ambassadors for this hotel. Stayed here for 2 months so far and they have been great. I have been well looked after so far during my time here and I would highly recommend a stay. The food has also been very good
Source: tripadvisor.co.uk
I stayed at the Georgian House Hotel in March 2013 while on business in the area. I was attracted by a very good price when booking in advance, and also by the location - as I was visiting Bolton Arena, it made little sense to stay in the centre of town.
The two highlights of my stay were the friendly welcome I got from the staff & the food. From the moment I arrived until the moment I left, I got the impression that everyone was prepared to bend over backwards to help the guests. A special mention goes to the waitress in the restuarant who made my evening meal a very enjoyable experience & helped me decide between two main courses! The food itself was excellent, and I'd heartily recommend the sea bass to anyone staying at the hotel.
As previous reviewers have mentioned, the breakfast had a little room for improvement. I wasn't down as soon as the restuarant opened, and so found several empty dishes in the buffet which weren't replenished during the time I was having my breakfast. Another guest on a nearby table seemed quite put out that she couldn't find any marmelade. In contrast to the evening before, the service was a little slow & I was a fair way through my breakfast before anyone appeared to ask if I wanted tea or coffee. It wasn't a bad breakfast experience by any means, but could've been improved.
The room itself was a little dated, but was clean, warm, quiet & gave a fairly good night's sleep. The only particular gripes I've got were the lack of bedside tables & the fact that only one of the two plugs in the room appeared to work. It was refreshing not to be patronised though - there wasn't a sign warning that the hot water might be hot, even though it was extremely warm.
Overall, I had a really good stay for a very cheap price. I'll certainly stay again if I'm back in the area.
The two highlights of my stay were the friendly welcome I got from the staff & the food. From the moment I arrived until the moment I left, I got the impression that everyone was prepared to bend over backwards to help the guests. A special mention goes to the waitress in the restuarant who made my evening meal a very enjoyable experience & helped me decide between two main courses! The food itself was excellent, and I'd heartily recommend the sea bass to anyone staying at the hotel.
As previous reviewers have mentioned, the breakfast had a little room for improvement. I wasn't down as soon as the restuarant opened, and so found several empty dishes in the buffet which weren't replenished during the time I was having my breakfast. Another guest on a nearby table seemed quite put out that she couldn't find any marmelade. In contrast to the evening before, the service was a little slow & I was a fair way through my breakfast before anyone appeared to ask if I wanted tea or coffee. It wasn't a bad breakfast experience by any means, but could've been improved.
The room itself was a little dated, but was clean, warm, quiet & gave a fairly good night's sleep. The only particular gripes I've got were the lack of bedside tables & the fact that only one of the two plugs in the room appeared to work. It was refreshing not to be patronised though - there wasn't a sign warning that the hot water might be hot, even though it was extremely warm.
Overall, I had a really good stay for a very cheap price. I'll certainly stay again if I'm back in the area.
Source: tripadvisor.co.uk
nice hotel, just off the motorway. recently taken over by Mercure and has been upgraded throughout. Staff very friendly and helpful. Great value for money only 20 minutes into Manchester and the Trafford centre.Retail park and reebok only 5 minutes drive away
Source: tripadvisor.co.uk
I abandoned a trip to Scotland because of blizzard conditions on the M61, so I was grateful for a warm welcome from the friendly receptionist. The Georgian House seems to specialise in weddings and conferences, so the public areas were fresh and pleasant. However, the hotel really doesn't match Mercure's usual standards. The decor in my room was old-fashioned, the toilet didn't flush properly and the door did not close reliably (a potential security problem). I complained twice that the function suite below my bedroom was pumping out loud music; to her credit, the manager personally took care of my second complaint.
I had dinner in the restaurant and my table in the restaurant hadn't been cleaned properly. The starter and main course were good, but the bread-and-butter pudding I had for dessert was very poor.
Overall, it wasn't a bad stay but there were just too many niggles for me to recommend the Georgian House.
I had dinner in the restaurant and my table in the restaurant hadn't been cleaned properly. The starter and main course were good, but the bread-and-butter pudding I had for dessert was very poor.
Overall, it wasn't a bad stay but there were just too many niggles for me to recommend the Georgian House.
Source: tripadvisor.co.uk
We stayed for three nights whilst visiting friends, a competitive price, easy to find location and just a stones throw away from the motorway so great for getting about.
Very friendly and pleasant staff, clean and tidy first impression. Ample parking.
We booked a standard room as it was purely a base to sleep, room on top floor was of a good size, clean, ensuite was larger than most with a bath and shower over again clean. The room had tea and coffee facilities, a trouser press, tv with limited channels and often poor reception.
The bed was a standard double, clean and good quality bedding but a terrible mattress, to say it was a sprung mattress is an understatement as every time you moved you felt everyone of them. In desperate need of an upgrade. Furniture a little dated and some was damaged.
Top tip- book your breakfast the night before as its £9 instead of £13 on the day. Breakfast was of good quality, buffet style. Although during our stay, the hotel was quite so service and refills were a little slow.
Overall the hotel is good value and probable worth a room upgrade.
Very friendly and pleasant staff, clean and tidy first impression. Ample parking.
We booked a standard room as it was purely a base to sleep, room on top floor was of a good size, clean, ensuite was larger than most with a bath and shower over again clean. The room had tea and coffee facilities, a trouser press, tv with limited channels and often poor reception.
The bed was a standard double, clean and good quality bedding but a terrible mattress, to say it was a sprung mattress is an understatement as every time you moved you felt everyone of them. In desperate need of an upgrade. Furniture a little dated and some was damaged.
Top tip- book your breakfast the night before as its £9 instead of £13 on the day. Breakfast was of good quality, buffet style. Although during our stay, the hotel was quite so service and refills were a little slow.
Overall the hotel is good value and probable worth a room upgrade.
Source: tripadvisor.co.uk
On the night I was there the hotel was holding a wedding reception with a disco. There seemed to be no soundproofing on the annex where the reception was held, and the noise from the disco carried into all the rooms at the back of the hotel, even mine on the third floor!
To be fair, the staff did move me to another room when I complained, which was ok, even if there was a busy road going past the window.
Generally the hotel was clean, if a little tired looking. Service was variable, depending on which member of staff you were talking to - most of them just looked exhausted. There was free wifi in the lobby, which was helpful, as I couldnt get reception for my mobile connection in my room.
The hotel is cheap for a Mercure, and I can see why. But it is probably decent value if you can manage to avoid Saturday nights and wedding receptions.
To be fair, the staff did move me to another room when I complained, which was ok, even if there was a busy road going past the window.
Generally the hotel was clean, if a little tired looking. Service was variable, depending on which member of staff you were talking to - most of them just looked exhausted. There was free wifi in the lobby, which was helpful, as I couldnt get reception for my mobile connection in my room.
The hotel is cheap for a Mercure, and I can see why. But it is probably decent value if you can manage to avoid Saturday nights and wedding receptions.
Source: tripadvisor.co.uk
I just loved the food here and the service from the staff. Mention to Ashley in the bar / restaurant for being ace. The rooms aren't as lush as I expected for that grade of hotel, but there's no knocking the facilities with an onsite gym and ample parking. Bar is a bit pricey but to be expected for this grade of hotel, but it's in Bolton which in itself is the end of the earth so they could do something I'm sure. It's a bit off the beaten track I thought but still handy enough. Would I go again? Yes
Source: tripadvisor.co.uk
On arrival at the hotel the reception staff were fantastic, they were during the stay,. When we required a taxi they ordered one and then continued to chase it up until it arrived.
On return to the hotel that evening we were very disappointed with the evening bar staff as 1 of them had his back to the room and continued talking to a group of men totally oblivious to the rest of the bar, the other waiter was talking to the receptionist again totally oblivious to the people in the bar. We waited for 10 minutes and eventually left.
The room was acceptable apart from the dirty stains around the toilet on the floor. There was only 1 set of towels out and on looking for them we found them wrapped up in a polythene bag in the wardrobe.The bed was disgraceful you could feel the springs all night to the extent I woke up with a mark on my leg from the springs, on talking to friends that where also staying there the bed they had was the same.
When we went for breakfast no one was there to greet us and take our payment chit off us. There was no fresh fruit on arrival it finally was replenished when we had finished our breakfast. They ran out of bacon and sausages so we had to wait again for them to be replenished by the time the sausage came my husband had finished his breakfast.
We complained to the duty manager about all the above and he was extermely apologetic, he did reimburse our breakfast cost and said he would follow the other complaints up and get back to us , so hopefully they will.
The hotel was quiet and what breakfast we had was good but they definitely need to look at the other comments.
On return to the hotel that evening we were very disappointed with the evening bar staff as 1 of them had his back to the room and continued talking to a group of men totally oblivious to the rest of the bar, the other waiter was talking to the receptionist again totally oblivious to the people in the bar. We waited for 10 minutes and eventually left.
The room was acceptable apart from the dirty stains around the toilet on the floor. There was only 1 set of towels out and on looking for them we found them wrapped up in a polythene bag in the wardrobe.The bed was disgraceful you could feel the springs all night to the extent I woke up with a mark on my leg from the springs, on talking to friends that where also staying there the bed they had was the same.
When we went for breakfast no one was there to greet us and take our payment chit off us. There was no fresh fruit on arrival it finally was replenished when we had finished our breakfast. They ran out of bacon and sausages so we had to wait again for them to be replenished by the time the sausage came my husband had finished his breakfast.
We complained to the duty manager about all the above and he was extermely apologetic, he did reimburse our breakfast cost and said he would follow the other complaints up and get back to us , so hopefully they will.
The hotel was quiet and what breakfast we had was good but they definitely need to look at the other comments.
Source: tripadvisor.co.uk
After reading some reviews we were worried about staying on a Saturday night in case of noise from functions but we had a room on the top floor at the end of a corridor so we didn't hear a thing all night.
Check in was friendly and efficient and the layout of the hotel was explained to us, our room was nice with a king size bed and the only issue was the lack of bed side cabinets on either side ! We asked for more coffee and sugar and they were delivered within 10 minutes .
The swimming pool looked inviting but we didn't have time , if we were in the area again we wouldn't hesitate to stay again
Check in was friendly and efficient and the layout of the hotel was explained to us, our room was nice with a king size bed and the only issue was the lack of bed side cabinets on either side ! We asked for more coffee and sugar and they were delivered within 10 minutes .
The swimming pool looked inviting but we didn't have time , if we were in the area again we wouldn't hesitate to stay again
Source: tripadvisor.co.uk
I stay at the Georgian House through work, and I can thoroughly recommend it. It is eay to find, motorway access is easy too. The Staff are freindly & helpful, the rooms comfortable & the food is good value & tasty.
Source: tripadvisor.co.uk
When we arrived before check in time we were offered a seat in the bar, the receptionist said she would arrange for our room to be made ready next and she would let us know when it was ready, we had a leisurely coffee in the bar where the bar staff were lovely too. We were shortly informed our room was ready. The room was basic but clean.
Using this as a base to travel to Manchester it was ideally placed, a couple of minutes from the motorway and about 20 minutes from the Trafford Centre. The swimming pool and gym were basic and small but OK. We ate in the restaurant and the service was a little slow but food was good. All staff were very friendly and helpful. Would stay again.
Using this as a base to travel to Manchester it was ideally placed, a couple of minutes from the motorway and about 20 minutes from the Trafford Centre. The swimming pool and gym were basic and small but OK. We ate in the restaurant and the service was a little slow but food was good. All staff were very friendly and helpful. Would stay again.
Source: tripadvisor.co.uk
Hotel was easy to find, and plenty of parking at the rear. Reception was large and bright and check in was dealt with quickly, and staff helpful. Room was large and bright, with tea and coffee making facilities. Bathroom was a good size, only fault was the shower which was not very powerful.. Evening meal taken both nights, excellent varied menu, service was attentive, and the food was excellent quality. Breakfast was buffet style, full English, variety of fresh fruit and cereals. To sum up, a lovely hotel where we enjoyed 2 nights, the staff were friendly and helpful(especially so the restaurant staff) and we would definitely stay again. We were aware of some complaints in the restaurant on the second night but to be honest we could not understand where they were coming from as it was a relaxed atmosphere where staff did not rush you and food could be enjoyed.
Source: tripadvisor.co.uk
Stayed here for one night on business. It was fine but nothing out of the ordinary. There was a party going on in one of the function rooms which was a little noisy and the restaurant was completely empty, me and one other person. Food was ok too but again nothing amazing. The staff were very hepful and friendly!
Source: tripadvisor.co.uk
A weekend of rest and relaxation brought us to this lovely modern hotel. We checked in at 11 am and were met by a very polite gentleman who explained the facilities in the hotel, answered any questions and gave us local information on places to eat or visit.
We went up 1 flight of steps from the modern airy reception to our executive double, with a massive double bed sitting area and bathroom with a large selection of toiletries
We had a bath and a shower and all the usual aspects a traveller wants.
Free wifi in the room was quick and never failed to load any pages.
There is a leisure club on site but we did not find time to indulge in this experience.
Breakfast was included in our rate, and this again was high quality and plentiful .
We will return and when we are in the area this will be our choice to stay- well done to all the staff for looking after us.
We went up 1 flight of steps from the modern airy reception to our executive double, with a massive double bed sitting area and bathroom with a large selection of toiletries
We had a bath and a shower and all the usual aspects a traveller wants.
Free wifi in the room was quick and never failed to load any pages.
There is a leisure club on site but we did not find time to indulge in this experience.
Breakfast was included in our rate, and this again was high quality and plentiful .
We will return and when we are in the area this will be our choice to stay- well done to all the staff for looking after us.
Source: tripadvisor.co.uk
Have stayed here a number of times and given it a good review
First time since change of ownership and was really disappointed with the ROOM
Shower pressure appalling, Beds need new mattresses as they feel they have a board in them
Toilets seat had been replaced and didn't fit
What a shame rest of Hotel and facilities seem the same good standard
For just a room Seems expensive and Premier appears better
First time since change of ownership and was really disappointed with the ROOM
Shower pressure appalling, Beds need new mattresses as they feel they have a board in them
Toilets seat had been replaced and didn't fit
What a shame rest of Hotel and facilities seem the same good standard
For just a room Seems expensive and Premier appears better
Source: tripadvisor.co.uk
Stayed here overnight and was ideal for our needs. Room was a good size, unfortunately bed wasn't! Can't believe hotels still have small double beds! Apart from that there was coffee/tea facilties (no biscuits), basic toiletries, tv and hairdryer.
Hotel is ideally situated for the M61. Gym well equipped and pool looks lovely, didn't have time to try them out.
Breakfast delicious and they made the effort to restock as needed.
Have stayed here before and would be happy to again.
Hotel is ideally situated for the M61. Gym well equipped and pool looks lovely, didn't have time to try them out.
Breakfast delicious and they made the effort to restock as needed.
Have stayed here before and would be happy to again.
Source: tripadvisor.co.uk
everywhere nice and clean, fabulous hugh bed in our room. breakfast was really nice loads of choice and very freshly cooked and hot. bar prices a bit too high as was food otherwise a very pleasant stay. staff were very helpful and pleasant.
Source: tripadvisor.co.uk
Stayed in a family room which was very spacious and comfortable. The beds were very comfortable had a greats nights sleep. The staff were helpful and polite. Did not use the facilities but looked great. It was a good value hotel room
Source: tripadvisor.co.uk
This hotel has fantastic facilities. The health centre and pool are excellent. The food is outstanding and the staff are really helpful. The atmosphere is warm and welcoming. Would recommend for business, families, friends, couples and solo alike.
Source: tripadvisor.co.uk
The hotel is modern and has leisure facilities which was the main reason I chose the Georgian Mercure for a 1 night business trip to Bolton. My room was situated in the main building at the front, on floor 1. The decor is slightly dated with old fashioned, ill fitting wardrobes and drawers - see picture. The bed was very uncomfortable and you could easily feel the springs through the sheets. In conjunction with a dripping shower head (it wasn't possible to stop this), I didn't get a great nights sleep. The very low water pressure of the shower rendered it almost useless....not a great start to the day!!
The leisure facilities (pool area) were OK but had a number of faults. The pool isn't very big, the jacuzzi doesn't function as it should (i.e. the water jets are ineffective / don't work - a member sat next to me said "it's been like this for years,the hotel have done nothing to fix it"), the steam room didn't work (it's just a warm room with no steam!).
In common with most hotels food & drinks prices are set on the high side, which is to be expected. The food I ordered was generally of good quality, with a couple of let downs. The "jalapeño mushy peas" (served with the haddock & chips) turned out to be no more than standard garden peas and the chips were luke warm due to the silly pretentious wire basket they were suspended in! (If you suspend chips off the plate they are bound to go cold quickly!!).
On balance I wouldn't choose this hotel again if I stayed in Bolton. If you want leisure facilities choose the De Vere White (Football stadium). If you want a modern comfortable room and are not interested in leisure facilities, go for a Premier Inn.
The leisure facilities (pool area) were OK but had a number of faults. The pool isn't very big, the jacuzzi doesn't function as it should (i.e. the water jets are ineffective / don't work - a member sat next to me said "it's been like this for years,the hotel have done nothing to fix it"), the steam room didn't work (it's just a warm room with no steam!).
In common with most hotels food & drinks prices are set on the high side, which is to be expected. The food I ordered was generally of good quality, with a couple of let downs. The "jalapeño mushy peas" (served with the haddock & chips) turned out to be no more than standard garden peas and the chips were luke warm due to the silly pretentious wire basket they were suspended in! (If you suspend chips off the plate they are bound to go cold quickly!!).
On balance I wouldn't choose this hotel again if I stayed in Bolton. If you want leisure facilities choose the De Vere White (Football stadium). If you want a modern comfortable room and are not interested in leisure facilities, go for a Premier Inn.
Source: tripadvisor.co.uk
We stayed in a family room, very spacious, double bed, single bed and a cot. We could see Reebok Stadium from our room and also Pennines. The pool and jacuzzi was very nice. We had breakfast at the hotel which was well worth the price, plenty to choose from. lots of free parking at rear of hotel. Bar prices were a little expensive. Staff very friendly and welcoming. Would definitely stay again.
Source: tripadvisor.co.uk
Stayed in a family room 29th, 30th December and 1st, 2nd January 2013.
Fantastic hotel, down to earth helpful staff especially Karl and Kristian who are a credit to this hotel.
Credit also due to the chefs we ate in the bar area on the return leg of our journey and on both occasions the food was faultless as was the breakfasts.
Great place to stay if you have a family as the pool area passes time with the kids.
Plenty of parking, overall great value for money and we will definitely be staying here again.
Message to Eric the manager turn the heating down and save yourself a few quid, you run a fantastic hotel and pass on our thanks to your staff.
Fantastic hotel, down to earth helpful staff especially Karl and Kristian who are a credit to this hotel.
Credit also due to the chefs we ate in the bar area on the return leg of our journey and on both occasions the food was faultless as was the breakfasts.
Great place to stay if you have a family as the pool area passes time with the kids.
Plenty of parking, overall great value for money and we will definitely be staying here again.
Message to Eric the manager turn the heating down and save yourself a few quid, you run a fantastic hotel and pass on our thanks to your staff.
Source: tripadvisor.co.uk
This was our 3rd new years eve at this hotel,this year there was 6 of us,over the years we have tryed different venues but this hotel fits the bill in every way ,staff were good, rooms are ideal food was excellant again ,alright the service can be a bit slow at times but its a very busy night for them. Every year when we make our minds up where to go it seems we all think the same back to the mercure for new years eve
Source: tripadvisor.co.uk
We booked the Georgian House or a short break before New Year. The hotel is immaculate and cosy, our bedroom was situated in the new annexe at the back on the ground floor and consisted of a very very large double and to singles, the bathroom was also large and the complimentary toiletries topped it off. On arrival Melissa the receptionist booked us in, very polite and courteous and a credit to he hotel likewise the housekeeping lady, the breakfast Staff and leisure centre.
After checking in we dropped our bags and ventured to the very airy sports bar where we had. Spot of lunch, the sandwiches were yummy and reasonably priced. We then ventured to pool area, there is a jacuzzi which was unfortunately out of order but the steam room and sauna more Than made up for it. The changing rooms are large and there are showers for your after swim. We didn't use the gym but looked just as inviting. After a good nights sleep we ventured or breakfast, there were there usual cereals, juices, a fruit station and cooked breakfast, eggs benedict, porridge, kippers and other choices to order. The hotel also provided tea, coffee and my favourite marmite.
Overall we had a Lovely time and the staff are a credit to the Mercure brand. Keep up the good work,
After checking in we dropped our bags and ventured to the very airy sports bar where we had. Spot of lunch, the sandwiches were yummy and reasonably priced. We then ventured to pool area, there is a jacuzzi which was unfortunately out of order but the steam room and sauna more Than made up for it. The changing rooms are large and there are showers for your after swim. We didn't use the gym but looked just as inviting. After a good nights sleep we ventured or breakfast, there were there usual cereals, juices, a fruit station and cooked breakfast, eggs benedict, porridge, kippers and other choices to order. The hotel also provided tea, coffee and my favourite marmite.
Overall we had a Lovely time and the staff are a credit to the Mercure brand. Keep up the good work,
Source: tripadvisor.co.uk
