Stayed now twice at this hotel and very satisfied. The staff are brilliant; very friendly and helpful.
The rooms are of good size and extremely clean and comfortable. The bed was very comfortable and so had a good nights sleep after a long drive and a day at work.
First night i dined out, but had the breakfast which was very good with a selection of basically everything available. I'm staying at the hotel for the second time in two weeks whilst I write this review, and this time the room is enormous and extremely clean and comfortable, with the staff again very friendly and helpful.
Will definitely be coming back when next in the area.

We got married 22nd June of this year. To the run up to the wedding the staff especially Sue Thornley was really helpfully. On the day of the wedding Carl was managing are day he did an excellent job he made everything run so smooth he made us feel special. are wedding breakfast was first class the bedroom was very comfortable and loads of room. I would recommend to anyone who is wanting to get married in the hotel as you won,t be disappointed. We would like to thank all the staff for all they hard work especially Sue and Carl who made are day memorable.
Thank from Mr and Mrs Armstrong.

Stayed here in early October due to a book out from De Vere Whites down the road.
A basic hotel with decent amenities although does look to offer value with inclusions such as complimentary wifi and use of leisure facilities. on-site.
Evening meal was surprisingly good considering the 3* rating of the hotel. Staff were pleasant although sometimes missing in action from the reception area and restaurant. Breakfast did not reach the same standards as the evening meal in terms of quality or choice.

Stayed here for a weekend in October. The hotel is well located for most Lancashire towns also Blackpool, Manchester and Liverpool.

Close to the Reebok Stadium with shopping outlets, restaurants and fuel.

The hotel is a good standard with plenty of parking but a little remote. There are 2 real ale pubs within 10 minutes walking distance both do food.

The hotel rooms are well appionted with tea making facilities and tv although our tv had a poor picture quality.

If you get a rear view room you get to look over Rivington Pike aerial and the pennines it sits on assuming your window isn't covered in condensation like ours!

The breakfast buffet is very nice but the breakfast room was absolutely baking hot and airless. On both mornings the fruit juice jugs were empty where they had not been kept topped up. Amazingly the toaster actually toasts the bread turning it completly from white to golden toast.

Like any hotel the bar prices are steep and there is no real ale so better to do your drinking in the local pubs.

Would consider going back as it is located close to where relatives live.

We had been booked at the Mercure Last Drop, however on Arrival they had overbooked themselves and after a bit of negotiation we were relocated to here. Whilst not the swankiest rooms in the world we had a great stay. Extra special praise should go the lady (duty manager?) on duty that night who provided truly exceptional customer service. Nothing was too much trouble as she sorted out our party of 8, gave us a private room to eat in, and even decorated it herself for us. She totally rescued the day! The food was much better than expected, and beds comfortable.
It was Saturday 12th October we stayed - management please take note - you have a star employee here!

Stayed here for 3 nights in September for a short break. This could be a good hotel but it was seriously let down by the staff. Many of the people we came into contact with (when you could find them) either lacked knowledge of the hotel or were not trained for hotel work. The quality of food in the restaurant saved our stay.

The problems started with reception. There is never anyone at the desk and there is no contact bell. The only option is to shout 'hello' and someone might appear from round the back. We were told we had a view of the hills but when we got to the room it had a view of a roof. (staff knowledge lacking here). They did swap us to another room straight away. In that room the safe was broken and we had to get someone to fix it. Reception staff did not give us ANY information, such as directions to the room or breakfast times etc

The room itself was good but the safe did not work and we found blood spots on the bathroom floor and room carpet. TV channels were not as listed on the screen. There was no info in the room about leisure centre arrangements.

We were not told that we had to take the room towels to the pool (we had to ask). We were promised extra towels but they never turned up.

The leisure centre reception was abysmal. There are some 50 lockers which need a padlock (free from reception) to secure them. When we asked for a lock we were told "they are all out". There was about 6 people in the pool! When we said what do we do the receptionist just shrugged her shoulders in a disinterested manner! After we stared at her for a while she offered a key for a miniature valuables locker. In addition' there was no toilet paper in one of the female toilets, water cooler did not work. Jacuzzi broken and apparently has been for some time. The pool itself was very good.

Staff training was an issue in the restaurant too. We had an excellent meal, so good that we decided to eat there again (via room service this time) on another night. Restaurant service was poor. There were 3 couples in a restaurant that could seat perhaps 100 or more people. We ordered wine and water. The waiter rushed by and plonked the wine on the table unceremoniously, said something like "your wine" and headed off. No offer to open it, check if it was the right one etc. OK it has a screw top, but it would be nice to have a bit of ceremony with the service. We had to call the waiter back then to ask for water glasses. The food however was excellent - my compliments to the chef. At breakfast, a special mention for excellent service to Lydia who was very attentive and friendly.

Don't expect to get back into your room if you go out! On the second day and third day the keycards stopped working. Reception just shrugged and said "they keep doing that". Perhaps the problem should be fixed?

I ordered coffee in the bar, the menu said served with handmade shortbread. We didn't get the biscuit. When I asked we were told that they hadn't had any for a while but the waitress said "but I've brought some in myself. She returned with chocolate digestives. A special mention here for Irene in the bar but what sort of management leaves the bar staff to provide things that the hotel should be doing.

It is a shame because the hotel has all the facilities but it needs the staff to be more knowledgeable and better trained. It was a bit reminiscent of Fawlty Towers unfortunately. Would I return, probably not.

Recently spent 1 night here over a weekend. We were very impressed with this hotel, the staff were friendly and efficient and the public areas were nicely presented.

We had a room on the second floor, and found it to be spacious, well appointed and spotlessly clean.

A special mention should go to the restaurant, we ate an evening meal and highly impressed with the quality of the food and brilliant service. The breakfast was also good, with a good selection available on the buffet.

We look forward to staying here again, hopefully very soon

We booked for daughters 4 th birthday and it was great the duty manager Chris billing could not do enough he got the chocolate ready for the fountain made sure all the food was kept cool when we came back for the party itself Chris had done the pinnate that we couldn't do and they kept coming checking to see everything was ok at the end I asked for bin bags for the rubbish but Chris said leave to us we will clear everything the hotel was lovely and staff great thank you for a lovely day x

This clean, well run hotel proved to be a good choice for an overnight stay. The big plus point was the fact that all staff that we came into contact with, whether via e-mail or in person were friendly, welcoming, helpful, polite and considerate. Our room was fine, as was the standard of breakfast. The only disappointment, as in so many hotels, was the postage stamp sized duvets. It is not clear how a large person is expected to enjoy a comfortable nights sleep under one of these items. Overall though - many thanks to the people who work here, a good team.

Check in was quick, friendly and efficient, restaurant was busy but service was quick and tables were quickly cleared.
Good choice of breakfast dishes, starters and hot food.
Bedroom and bathroom were clean and the room temperature was comfortable.
The area to the rear of the hotel can be noisy if there is a function on, e.g. wedding.

Great hotel for a business stay. Fantastic staff who were very friendly and attentive, especially India, the waitress. The rooms were clean and tidy and the restaurant had a good selection of food. I would recommend. Thank you!

I stayed here for a friends wedding and thought it was lovely, the room was clean and spacious and nicely decorated, enjoyed a nice coffee in the morning a nice touch in the room.
Breakfast in the morning was delicious, fresh hot food was constantly being brought through.
My only slight grumble was the price of drinks in the bars during the evening £21 for a bottle of wine!

We stayed here as a family of 4 in July. We booked it because it was loads cheaper than any other hotel in the area, including perceived budget brands such as premier inn and travelodge.

All in all, it was pleasent enough. It met my expectations in terms of cleanliness, room facilities etc. Staff were friendly, food was ok, nothing positive or negative to say about the food really. It has a nice health club attached, if that's your thing I would recommend it, especially the pool which was decent. Location wise, it's a stone throw away from the reebok stadium in Bolton, and it is an ideal location to stay if you are exploring the north west.

Overall, it was good, I have nothing negative to say about the place, it is what I would expect of a hotel of this nature, however, for the price I paid, it was exceptional value for money.

Chose this hotel for a three-night midweek break because it is both dog friendly and doesn't charge a ridiculous amount to accommodate them. The hotel actually plays host to guide dog training.

Public areas were modern, nicely furnished and we were able to take the pooch into the bar when no-one was eating (outside terrace all the time). We had a spacious family room (one king size bed, two singles side-by-side) on the ground floor, handily next to the car park. The leisure suite - pool and fitness rooms - was well equipped and spotless. My cousin and daughter swam twice a day.

We booked room only but paid in advance for 2-course dinners on the first evening and were able to choose from a daily set menu or have an allowance against the main menu. There was a separate, varied children's menu from which our nine-year-old had her favourite steak, chips and peas. This and my cousin's burger and fries were well liked but the lamb in my casserole was tough and the rosemary simply a fresh sprig on top rather than cooked in the sauce. It was served with two small, soft skinned baked potatoes but no contrasting veg to relieve the brown colour and texture.

Restaurant service was poor beyond belief - there was only one other table taken in the dining room and about a dozen people eating in the bar. Main courses took a while to come but when we'd waited over 30 minutes for two desserts - a cheese plate to share and an ice cream for the youngster - we decided not to bother. The server explained the delays on 'a lot of room service'. As we passed reception we were asked if we had enjoyed the meal and when we explained the missing desserts, ice cream was whisked to our room without problem.

Other than this, service was friendly and efficient and we very much enjoyed using the Mercure as a base.

We used the Georgian house hotel as our base, for our weekend break with friends, the staff at our hotel where great, Louise and Chris where very helpful in surging places to visit, as we did not know the area. We decided on Blackpool, & Louise when to the trouble of getting us train times for use and taxi numbers for our return. Nothing was too much. Thank you for an enjoyable stay .

Lee, Steph, Jane and Carl

Myself and my husband got married at the Georgian house at the beginning of August and i could not recommend it enough, everything was just wonderful! Right from the very first appointment Marie the wedding co-ordinator was brilliant! On the day the satff could not do enough for us and Louise who ran the wedding was amazing she just did not stop all day. Everyone who stopped at the hotel said they had a comfortable stay and enjoyed the breakfast.

I would reccomend the Mecure Bolton Georgian house hotel to anyone wether it be for a wedding or a leisure break.

I am becoming a regular feature here. Hotel a throwback to the Bananarama/Nik Kershaw era...for those who remember! 1980's build and still the same hall carpets. Nonetheless, staff are very good, though you'll have to make your voice heard for them to come and offer you tea at breakfast. That said, the buffet is good and they will fetch breakfast for you if you request. Clean and tidy rooms, but few TV channels...why can't they at least have council TV - or free view as its known here? All in all a decent bolt hole, nice but spartan bar, but the staff make this hotel better. I hope Mercure do invest in it as it won't take much to make it better.

Firstly, India holt was charged with making me welcome. She was fantastic! She optimises customer relations.
Louise in management was wonderfully kind and would go above and beyond to help any guest!
Emma was a delight! She was most pleasant and made our dining experience most enjoyable.
But the main reason I would come back is for the staff, especially India who has unbelievable people skills and made a dull evening bearable

Stayed during the ironman competition. Excellent service from the staff. Rooms a little dated and a little worn and could do with a refurb but overall excellent value for money and I'd stay again when i'm in the area.

We held our wedding here after viewing various other venues. The De Vere Whites never even bothered to return our call when initially making the enquiry! After meeting the Sales Manager, Sue, and viewing the venue and rooms we felt this was the ideal place for us and our guests.

From making the initial booking in April 2012 right up to the day after our wedding nothing was too much trouble. Every aspect of our event had been planned by us and carefully and meticulously adhered to.

Every meeting we had about the day was with Sue so we were assured of continuity, therefore the details were not being passed from one person to another. When we were introduced to the Operations Manager, Peter, and the Event Manager, Carl, they were already in full understanding of how we wanted our wedding to be run as they had met with Sue and cleared up any questions they had with us to ensure a smooth running of our event.

The actual wedding day went superbly without any stress. Ourselves and all of our guests thoroughly enjoyed the day. All of the staff were very attentive and our guests were made to feel pampered, us even more so. The day from start to finish was wonderfully orchestrated by Carl and his team and also the chambermaids made an excellent job of getting all of the rooms ready as early as possible for our guests to check in. The rooms were very adequate, although some were in need of some cosmetic attention. The beds were comfortable and the rooms very clean.

The food was splendid and plentiful and the serving staff very attentive and welcoming. All the staff treated us as friends rather than customers. We thoroughly recommend this hotel for your wedding or event and cannot recommend it highly enough. We will certainly be returning to this hotel to book any future events we may have.

This review is from somebody who spent 23 years in the hotel industry and is very particular (I have worked for myself for the last ten years so I am not biased).

I stayed here for 2 nights in early July whilst attending a course taking place at the hotel. Before leaving I checked the website, and read this quote:

Horwich Parkway station - 1.5 miles (2.5 km)
Take a taxi from the taxi rank outside the station.

I therefore assumed that taxis would be readily available. A 5 hour train journey later, I found myself stranded at Horwich Parkway with no taxis in sight. I waited several minutes but none showed up, and the fact that locals were parking in the taxi rank to collect friends and family off the train spoke volumes to just how often an idle taxi would be found waiting at this train station. Thank goodness for the iPhone – a quick Google gave me the numbers of several local taxi firms... all of whom told me there were no taxis available for at least half an hour. Tired, hungry and with heavy bags, I didn’t fancy the 1.5 mile walk – so I waited. Long story short, do not believe the hotel website when it claims you can simply take a taxi from the taxi rank. You will need to prebook or face a long wait (or walk).

The staff at the hotel were all very pleasant and friendly. My room was clean and comfortable, though felt a little dated in places. There were no openable windows, and the TV reception was poor. On my second night, my keycard into my room stopped working and I had to return to reception to get it reprogrammed – not a major concern, but a minor inconvenience with my arms full of folders from a day’s training. The walls between rooms are quite thin - I was able to hear the goings on in the rooms around me at night.

I ate in the hotel bar both nights (there is also a restaurant offering, I believe, the same menu). The large TV was showing Wimbledon which, for me, was a huge plus. The food as well was wonderful, possibly the best steak I have ever eaten!

The hotel were also very helpful when it came to the training, and had everything set up in plenty of time on both days. When we had a technical problem during the second day, a member of staff was quickly found and helped to fix the problem. The catering couldn’t be faulted, nor could the provisions laid out for delegates.

I did not have a chance to use the gym or pool, but I went to have a look and it all looked very nice – wish I’d had a chance to take a dip!

On the final day, I asked staff at reception to book me a taxi back to the station. I almost missed this taxi as, despite asking for the taxi at 4:10, they booked for 4 and I just caught the driver as he was about to give up on me and drive off!

I went to a friends wedding and was recommended this hotel by another mecure branch due to fully booked rooms.
We were obviously recommended this hotel because it was a mecure and they didn't want us to go elsewhere. We paid £90 for a standard double room and I can tell you the premier inn is a lot better than this hotel which is highly rated!!
The bed was comfy but we had two singles pushed together, the tv did not work, and I mean they made you pay to watch the channels! I thought it was ridiculous, it should have been included in the price. The premier inn offers the basics and also let's you watch the tv channels included with your overall price of £29. You could hear others making noise in the rooms near. I did enjoy the breakfast the next morning. The food was lovely would go again just for the food.
To summarize it was a good hotel, clean with friendly staff.. But it wasn't worth what facilitates we're offered and too expensive and highly rated in my eyes. I wouldn't go back to stay there.

We were attending a wedding in the area and needed somewhere to stay for the evening. We upgraded to a superior room and asked for it to be in a quiet part of the hotel when we made the booking. As there was a wedding reception in progress when we cheked in, we were glad we had specified that we wanted somewhere quiet. Judging by the thumping base, tab ends, broken glass, and girl sprawled on the ground outside the back car park entrance, the guests were making the most of letting their hair down! Our room was a good size, clean and well away from the wedding noise, so we were pleased that we had spent the extra to upgrade etc. The bed was comfy and there was a coffee machine, robes and slippers too. Breakfast was nice with plenty of choice. Overall we were satisfied with our stay but I think it may have been a different story if we had booked a standard room. I think that as a matter of courtesy all hotels should make it clear to other guests that a wedding reception is being held during their stay.

Held our wedding here on 22nd June and can't thank the staff enough.

Lasting impressions were made from my first telephone conversations with Sue one of the wedding co-ordinators and then my very first meeting with Marie Jolly who looked after us right through to the wedding. Nadine was our event co-ordinator on the day and she took over from Marie and she took care of everything perfectly on the day too.

We were a mature couple getting married and I was very apprehensive as to how people would react given that we wanted to involve all our children and grandchildren. I had no need to be. As I say Marie was fantastic, nothing was too much trouble, everything was so organised and I have to say it was a pleasure to deal with such a lovely bubbly lady and the rest of the team.

I stayed overnight at the hotel (per-wedding) and as soon as Nadine came on duty on the Saturday she was there seeing what help we needed. She was brilliant in her organisation skills too.

We held our ceremony in the same room as we had for the meal/reception and everything went smoothly as far as we could see. The music was played on time, ceremony lovely (thank you Bolton Register Office for two lovely Registrars). The food was fantastic (thank you catering staff!) and we were treated like two very special people on the day.

All our family and friends passed comment on how lovely the wedding and how good the food was!

I hope the Management acknowledge the brilliant staff they have in this hotel, as I say everything was perfect from start to finish. I cannot thank Marie, Nadine, Sue (who took lots of calls from a nervous bride lol) enough but I would also like to thank Irene from behind the bar who is such a lovely lady too. Also not forgetting Peter, thank you. Your staff are a credit to you Mercure.

Thank you all so much!!!

If you are contemplating holding your wedding here - get it booked you won't regret it.

Stayed here as I got a good deal. Loved the location and look of the hotel. Rooms could do with a bit of updating but were nice and clean. Breakfast was very nice and our kids loved it. Pool area was clean and pool warm.
Would stay again close to retail park for good food and shopping!