Mercure Bolton Georgian House Hotel

4.5/5 based on 2881 reviews
Latest Reviews
All the staff were exceptionally helpful and friendly. I must take a moment to compliment 2 guys in particular...... Chris & Carl. Where do I start with these two..... friendly, helpful beyond belief. Their attention to detail for the wedding I was helping co-ordinate was taken to a new high level I've previously experienced in other hotel and a credit to the Mercure.
Every details was covered, checked and checked again. Their staff on the day of the actual wedding were also a credit to them - all very attentive, no request was too difficult to deal with and done in a friendly helpful manner.
I would without a split second recommend the hotel for your event, especially if these two guys are running it for you - BRILLIANT!! I hope you're manager gives you this feed back - you know I said thank you a million times
tripadvisor.co.uk
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Fabulous overnight stay comfortable spotlessly clean hotel lovely breakfast and really nice friendly helpful staff could'nt do enough for us made us feel very very welcome. Lovely views of Rivington Pike and country side from rear bedroom windows.
Room was spotless cleaned to a high standard duty manager very freindly /proffesional and charming/ reception staff efficient all good wish had time to stay longer very handy for reebok
shopping ideal location 5 mins from Motorway
tripadvisor.co.uk
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The double bedded room was compact but just about enough room for everything. Bathroom was OK but water pressure in the shower was poor. A small tube of shampoo and another of body-wash was provided which was nice as well as a small bar of soap. Reading light beside the bed was not bright enough to read by, a higher wattage bulb is required. Bed was comfortable and the room was clean. the TV was snowy, and there was no biscuit or drinking chocolate on the tray. Evening food in the restaurant was tasty put rather pricey for what it was. At breakfast there were insufficient tables set at 7:30 and people had to wait for a table. Coffee was good, fruit selection was limited. Fried eggs kept running out and were not replenished quickly enough, also no black pudding on the buffet which was a disappointment for a Lancashire hotel. however the food provided was of good quality and tasty.
tripadvisor.co.uk
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Stayed overnight for a family wedding, at a venue nearby, on a special rate for a Friday night, £86 in a twin room on the third floor with a slightly overhanging wall, causing early morning light to hit one of the beds, which were overly soft and spongy. Bar area ok and breakfast satisfactory. Parking good. Bathroom decent size especially when compared to the bedroom do not take the cat.
tripadvisor.co.uk
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Managed to secure a very good rate for a weekend stay to visit family.
Room spotless, all the facilities worked, good breakfast, room completely suited our needs - indeed I have paid much more for far less.
Plenty of parking, bar good...perhaps best to describe as 'did exactly what it said on the tin'.
We'll be back - especially if we can secure a good rate again.
tripadvisor.co.uk
Source: tripadvisor.co.uk
A 3 night stay on business in the Bolton area found me back at the Mercure Georgian House hotel. I have stayed here several times before, on average once every 3 months, but this was the first time I was able to experience the upgraded premium rooms and the hotel-wide free Wi-Fi service now available.

I had booked the premium room, as for a little extra money this offers a lot more space and free movies and wired Internet, along with an in-room Nespresso coffee machine, towelling robe and slippers.

I was given the Rivenhall suite - room 770 towards the rear of the hotel. I have stayed in this room before, but the new decor, new bed and other added facilities in the room have certainly given a new look and feel to the same space. One of the nicest touches (see photo) was having a real living plant in the room on the work desk (I named it George after the Georgian House hotel where "he" lives <|8¬). Something so simple but made the room feel far less sterile and "hotel room" like.

Due to work pressures during this visit I did not get a chance to use the pool or leisure facilities at the hotel sadly, but have done so in the past and found them to be really good.

Breakfast was excellent each day, and whilst the hotel was somewhat quiet so the food on display was not overly plentiful, the staff would get anything on request which was appreciated – and always fresh.

The bar staff were always helpful too, even serving well past 12:30am when returning after working late one night.

There was an additional unrecognised bar item on my bill that was quickly removed at checkout, and due to some confusion (partly my fault) I had been charged for 4 breakfasts even though I only stayed 3 nights, but this was also quickly refunded to my credit card after a quick call to the hotel a few days later.

This hotel is an excellent base for visiting the nearby hills and businesses in the Bolton and north west Manchester area, with excellent road access to both the nearby A6 and M61. The hotel has really/genuinely friendly and helpful staff, and if you can afford the little extra go for one of the new premium rooms with the additional benefits this offers. With the addition of hotel wide free Wi-Fi connectivity (replacing the paid for BTOpenzone service in the bar area only) and the other recent improvements in decor etc, all of my minor issues and comments from previous visits have been addressed thank you.

I will be back, in around 3 months!
tripadvisor.co.uk
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If you compare the hotel to the Devere Whites which is located round the corner it is very poor value for money if I had booked in advance like I did for the Georgian house I could of got a double room for at least £20 pound cheaper also the food is very exspensive I think something like £16.95 per person for a room service breakfast is a bit of a rip off I mean who in there right mind wants to pay over £30 pound for two breakfast I think also a bacon bap was £7.25 when you compare that to a full breakfast at the Devere Whites hotel costing £7.50 you know it's not very good value at all + there was signs that i noticed in my room saying I could upgrade to a superior room with superior beds well i don't know about you when I have payed £70 for a room I don't want a sign up in it saying the beds are rubbish
tripadvisor.co.uk
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My husband & myself would definitely recommend this hotel if you are looking for somewhere to hold your special day! Just for starters the hotel is spotless, the grounds for photos are beautiful, ( even though we had a windy day & I almost took off with my vale lol) but on the serious side there are a few members of staff that we would like to give a special thank you to Marie jolly (you are our little diamond) this lady & hotel come recommended to myself & husband when we was looking for our venue! From the day we met she was there night or day to answer any questions a bridezilla may have, every meeting Marie is very professional yet so down to earth & very easy to talk too! Even there on our day making sure everything went to plan, we also had the pleasure of meeting Carl spears, a true gent! Carl was my little rock there at the right time knowing what to say & do ( a cheeky half of larger before the service to keep me sane) & again throughout the whole day & night making sure everything was amazing ( which it was ) nothing was to much trouble, Joanna on the reception desk was so lovely sorting all the rooms out & putting up with some demanding request still with a big smile, & to the other staff who we didn't manage to get there names!! Bar staff, waiting on staff, cleaners for our swans n fruit, you work so hard, a big thank you from the bride & groom & we are sure we can speak for all our familys & friends too! Sharon & Craig seals x
tripadvisor.co.uk
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Stayed here for 3 nights last weekend as part of a coach tour. Staff and food were very good but oh the mattress on our bed. It was the worst bed I have slept on. Awoke the first morning with an ache which went away, the second morning the same thing. Third morning was worse. When you turned over in bed the mattress springs played a tune, twanging. I brought this up with reception on departure and was told that new mattresses were on order, not a moment too soon. Had there not been a problem with the mattress I would have awarded 4 stars as apart from that we were very satisfied. (room 437)
tripadvisor.co.uk
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Excellent value for money in a comfortable hotel with friendly staff in country location, not too far from amenities.

New part of hotel nicely done, however the traditional building has not been used to its full potential with no original features giving it a cold feeling.

No room service menu in room as far as i could see.
tripadvisor.co.uk
Source: tripadvisor.co.uk
... or, more accurately, I've already BEEN back.

First visited this Hotel in June last year, when I rated it 4 out of 5 stars with one or two little issues requiring attention. On this visit, I'm delighted to see that every one of them had been totally resolved. I think it's always indicative when you go back somewhere that substantially the same team are in place as last time - in this case it's blatantly obvious that Eric (the Manager) has built a happy team and this is very apparent in the attitude shown towards guests. Every single member of the team with whom I had contact was unfailingly cheerful and upbeat.

Singling out one particular person, I must mention Melissa on Reception (aka Miss "I-blush-ever-so-easily"!!). Even before we arrived, she had set the tone for the visit with a quietly efficient correction to the booking (the website decided that despite entering 2 guests, I would be there on my own). Throughout our stay, Melissa was unwaveringly helpful and really went out of her way to present a most professional and welcoming 'front-of-house' presence. I'd be pleased to hear that her efforts had been recognised officially as well as by myself and my Social Director (Mrs ProPhotos).

Both Louise (evening) and the Breakfast Staff, whose names I didn't manage to acquire, were thoroughly efficient and most pleasant to deal with. Again, considerable assets to the Hotel and to Accor Group in general.

With all the preceding in mind, I have no hesitation in upgrading the previous review to 5 stars. An admirable example of this type of Hotel and one to which we will return again and again without hesitation. It is not, and is not intended to be, one of those overly plush places intended to pander to the self-obsessed and staffed by obsequious minions. Rather, the ambience is business-like and comfortable with staff who make the ordinary guest feel at ease and able to enjoy their stay.

As the title of the review says, I'll be back.
tripadvisor.co.uk
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Stayed here for the weekend due to a transfer from the Mercure Wigan (dodgy electrics). Considering we were on a group night out we didn't really use other facilities on site (pool/spa). some of us had breaky in the morning (those who could stomach it after the night before).

Bed where simple but comfortable. Everything in the rooms is styled to look really expensive (marble effect bathrooms - oak doors on cupboards). Brought a fan to keep room cool as they were warm rooms. Bar area was small (wedding on during the day so bit crowded). Route to bedrooms after a night out was fairly simple - if you can remember which one was yours. All in all it served a purpose and provided a decent roof over our heads.
tripadvisor.co.uk
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Due to my working commitment, i now stay in the Mercure Bolton Georgian Hotel 3 to 4 days each week. Its location is perfect (2 mins from the M61 motorway) all the staff are very polite and friendly.

Ashley the local bartender is very effiecent, polite, friendly, helpfull and also make you feel at ease, following a stressfull day at work.

On a plus the hotel has now upgraded to free WI FI throught the hotel.

All facillities and food are excellent.
tripadvisor.co.uk
Source: tripadvisor.co.uk
We have just returned from a two night stay at the Mercure Bolton Georgian House Hotel, We found the staff very helpful and friendly. The breakfast and service both mornings was excellent. We enjoyed using the pool and facilities each day. Would book again without hesitation.
tripadvisor.co.uk
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I stay here whenever I visit my UK distributor. Time to give props...great property, bar, WI FI location.

I wish they offered more than a traditional English Breakfast. We Americans like our Omlettes...I am tomatoed out :)
tripadvisor.co.uk
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Stayed one night- good facilities- pool etc, food and service very good; breakfast was excellent. Room was very clean and comfortable. Staff very helpful and considerate .Appearance of hotel spoilt when you drive out by broken fencing showing unkempt area of ground with pile of discarded tyres etc.
tripadvisor.co.uk
Source: tripadvisor.co.uk
We had booked a superior room, which put us on the top floor. We didn't think the "superior" just meant higher up!!! The bed was only just about big enough to be a double. We complained, and were moved to the first floor and a reasonable sized room with a decent bed. Everything else was fine.
tripadvisor.co.uk
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After a very good all round stay in Room 770 10 days or so earlier (3-5 April) this stay 14-15 April in Room 892 was a disappointment. The room is in the attic and a odd shape and no sofa. One window was filthy (maybe a problem with access at this height) and the full length curtains on both windows covered the radiator under each window which is daft as does not let warmth out. If the radiator valve on one radiator was set above 2 there was an enormous graunching screech and had to be turned down. The keyboard to use with on-TV internet was dead so no internet by this means. The TV was so far away from the bed that the TV remote was out of range from the bed. My burger served in the bar was overdone and leathery but when mentioned to the delightful Irene she was most apologetic and organised a free drink. Irene's people and customer relations skills are excellent and she should be running the hotel (she probably does !!). Breakfasts on both visits were very good but why no black pudding - this is Lancashire !?. I mentioned the radiator valve and keyboard to reception on checkout. Can I have Room 770 back next time?
tripadvisor.co.uk
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Stayed here for one night and also attended a conference here the next day. Check in was fast and pleasant, we went to the restaurant for dinner which was lovely. The person I travelled with is a celiac but the waitress was really good and checked with the chef to make sure he could cook what she wanted the way she needed to have it-I thought it was brilliant that they were so accommodating. Breakfast the next day was also really good with plenty of choice.

The room was huge and just what I expected really (although it was a little cold!)

The reception staff were really friendly and helpful with ordering taxis etc, I'd definitely stay here again if I was in the area.
tripadvisor.co.uk
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we got married on 13/4/2013 at merehall register office in bolton then went for our wedding breakfast and evening buffet here and it was perfect the staff were outstanding and polite were very efficient the manager andrew griffiths was absolutly excellent and we couldnt fault anything he made sure everything went well from the meal to the cake cutting to our complimentary room the food was gorgeous and im sure all our guests would agree also the service was perfect and efficient the room which we stayed in was clean and tidy and very nice and all the staff did the up most best to make our day very special thankyou to all management and staff that night especcially andrew griffiths and sue thornley thankyou so much Daniel and stacey gibson
tripadvisor.co.uk
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I travelled with a group,of friends, visiting the area for a family celebration. On our arrival we received a warm welcome from the staff and allocated rooms swiftly. At first glance the room was fine. Clean and airy, although very warm. That said, we had a large window which we were able to open wide as we were in the loft. The bar made a great meeting place and we used this several times. The bar staff were very friendly, particularly Irene, who went out of her way to look after us. However, as mentioned in a previous review it was sometimes difficult to get the right drinks and we were often served one drink at a time! The one major downside was the mattresses, in all our rooms. One of our friends had to ask if a duvet could be put under the sheet as she and her husband had spent the first night with springs sticking into her. Our bed was not as bad but made a terrible noise when you moved. Clearly this is not the first time that this has been mentioned to the management and I would have expected that an organisation the size of the Mercure would have rectified this more swiftly, being aware of the problem. A real shame as this spoils an otherwise really pleasant hotel.
tripadvisor.co.uk
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This was the second time this year I have stayed at this hotel and I just can't find fault. The staff are amazingly friendly and attentive and was shocked to discover they remembered me from my previous trip at the start of the year. The evening meals and breakfast were excellent and all served with a large slice of friendliness. I stayed in room 321 which had an ample size bathroom with an assortment of toiletries, corner suite, large wide screen TV with Internet and a very large comfortable bed. The only possible criticism would be that the room was facing the main road although noise was minimal and certainly did not effect my nights sleep. I intend to visit friends in the area over the course of the coming year and will look no further than this wonderful hotel for use as a base. A big than you to all the staff and the hotel manager Eric for making my stay this weekend so pleasurable.
tripadvisor.co.uk
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Stayed 2 nights in room 448 which was an executive room - free films, internet, better toiletries, newspapers. Room was fine but noise from swimming pool mechanical and ventilation is fairly intrusive and constant. I did ask about being moved but as it was close to midnight when I arrived could not face it. Next day staff were v good at trying to find different room but could not offer executive level. We lived with the noise. Main bed was fine but the folding bed was uncomfortable. Lovely friendly service at breakfast which we though worth the £9 extra. Room quality OK and quite big but what makes it good and one we'd use again is the staff being friendly and helpful - more welcoming than posh hotels we've stayed in. Overall good value for money. Mr W - Cambridgeshire.
tripadvisor.co.uk
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After our daughters wedding, she held the reception at the Mercure Bolton Georgian House Hotel, Blackrod. All the staff were very polite and went out of there help.
Everybody had a wonderful time and I would recommend this hotel for any occasion.
tripadvisor.co.uk
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We stayed at this hotel for a long weekend whilst visiting family.
Fantastic value, lovely pool sauna and steam room.
Staff very friendly and helpful, our young grandson cane to stay at hotel unexpectly a travel cot was found in minutes and put up even though mid way through a busy Saturday night.
Rooms clean and well equipped , only negative no bedside table or shelves( very little niggle)
Will definitely be back
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