Visited the hotel with my wife and 2 children and had a pleasant stay. The room was clean with comfortable beds. The bar area was nice and friendly and the hotel has a decent pool area with steam room and sauna. Breakfast was also good, but what set it apart from other inexpensive hotels I've stayed at was the fantastic staff who I can't praise enough. Very good value for money

From the moment I arrived to the end of my stay everything was perfect, the service was second to none & the food was delightful.
Thank you so very much for providing such an enjoyable time.
I would love to stay here again!

I stayed at this hotel on Friday night and overall, it was a good experience.

We were situated in a room on the first floor, so easy access up the stairs from reception. The lift I believe was a short walk past the lobby bar. The room was fine - clean and tidy, comfortable bed with all the mod-cons. There wasn't an iron in the room, just a trouser press - but no harm.

We went down to the pool not long after checking-in for a quick swim. The lockers in the changing rooms don't have locks on them, not a concern to me - but I do believe the leisure facilities are available for use of the public (they have to be a member though). Sadly, the Jacuzzi isn't powerful at all.

The next morning, we had breakfast which was about £6.50 each. The staff were very friendly but when you first walk in, you are not greeted by anyone or shown to a table, you're pretty much left to your own thing until someone comes over to take your room number and if you wanted tea/coffee. The continental range had some cereal, a couple of pastries, bread and toaster machine, juices and some yogurt drink. From the menu, it looks like they may serve a help-yourself buffet range, but with it being quite quiet, this mustn't have been on offer during our stay. The waitress came over and took our cooked breakfast option, which ranges from the usual English, to Smoked Haddock, Kippers, Poached eggs etc. etc.

Overall, yeah - good stay, decent rooms, good pool area, poor Jacuzzi, decent breakfast.

I would stay here again.

Again the staff and management were excellent, friendly and nothing was too much trouble, the hotel has undergone some improvements since my last visit, great hotel and facilities, free wifi throughout the hotel was a great.

Will be visiting again

TW

We stayed overnight in April as we were attending a 40th birthday party. I think we managed to book the last available family room which was lucky for us as it was very spacious and comfortable. We used the pool - my daughter enjoyed that very much. The pool reception staff member that afternoon (5th April) was very helpful. We paid for a full breakfast the following morning at reception and it was excellent value for money. We were actually quoted a cheaper rate than if we had booked the breakfast option on the internet !
In summary, for the short time we were here, everything was good for us.

The facilities here are excellent for families and suitable for kids.
The pool is brilliant and the gym is good too.
Breakfast was top notch and plentiful.
The staff here cannot do enough for you. Always smiling!
Louise and Debbie organised an Easter egg hunt for the children staying here. The kids loved it. A great surprise for them.
All in all a brilliant place and we will be back again!

Stayed here while visiting family in Bolton and whilst a little further out of Bolton than I would have liked I was very impressed with the place. Nice rooms, nice bar and team of staff who all were all very customer service focused. We enjoyed our time here and my six year old daughter loved the pool. I would recommend this hotel.

attended a wedding at the week-end, the weather was nice so the pictures were very nice in the grounds . Food was excellent did get missed a few times with starter and napkins but nothing was too much trouble for the staff.The staff worked very hard all day. Overall a very good time was had by all would recommend .Ample parking, didn't stay in the rooms so cant comment on them

By far the best hotel I have stayed in in a while. Some very nice touches and the room was extremely comfortable. The staff were good and food was very nice. The hotel is a little outdated in terms of decor but the service and overall quality of the room made up for that.

Would definitely stay here if I stay in Bolton again in the future. It is far better and cheaper than the Reebok.

Staff very welcoming and very helpful. Room VG. Plenty of parking; convenient for Horwich Parkway rail services.
Two issues; meal service slow in the evening - we mentioned this to staff, who explained - courteously and helpfully - why our meals had taken a coomparatively long time to be served. again, TV in room didn't work when we arrived - quickly and effectively dealt with.

This is a great find just minutes off the M61 at Junction 6. The hotel has ample free parking and is easy to find. It is a bit of a sprawling hotel with modern extension to both sides of the original Georgian Hose but it has been carefully modernized. I used the gym while here and this was described as the "Sebastian Coe Gym" which did "big it up" and was not great but adequate. The restaurant offered a good choice for evening dinner. Would use this hotel again.

very friendly reception,room i was offered was big but facing main road and a little bit noisy. took a smaller room at back with views over the penines,nice and comfy and clean.
food very good and service very friendly,decor getting a bit tired on stairway but overall a nice hotel

We stayed here after attending a friend's wedding. The wedding was a lovely day and the staff were helpful and professional. The only draw back was the price of the drinks - extortionate!
The family room was very spacious although a little dated. The room was very warm but uncomfortably hot at night and we could not turn the radiator down.
The breakfast the next morning was great- lots of choice, fresh and tasty!

Can't complain for the price, room was clean and decent size for family of 4. Very friendly staff. Breakfast was fantastic, plenty of choice.
Only let down was the pool area. Although the pool water itself is clean, the surrounding area could do with a good clean along with the windows.

A great hotel with excellent service. Rooms are spotless, although a little dated, but this does not spoil the experience, where customer comfort and satisfaction is the key to the hotels success. I have stayed at this hotel every week for at the past 6 months, and the service is always first class.
The restaurant is very good, although I have got a little tired of the menu.

This was our surprise hotel on a tour and have to say that I was disappointed. I didn't expect the Ritz and on first glance the hotel is very nice. The room was OK, maybe a bit tired but adequate even with an ill fitting velux window. Bed really comfortable, well done. Issues I had include the evening meal, which may have been constructed within a strict budget but which was pretty poor fare, and the fact that the staff, although cheerful, seem a bit overstretched to cope with the numbers of guests and prone to disappearing. The service in the bar in the evening was desultory at best and we had to chase up tea for breakfast. I also cannot understand why drinks are so prohibitively expensive - £20 for a bottle of wine which would only cost £6 at most - surely a more modest mark up would improve sales. I can only assume that had we paid more we would have got better service but as it stands I will definitely not going back to find out.

We had our daughters wedding reception here on Saturday, everything went perfectly. The room was beautifully dressed, food lovely and staff very attentive. We couldn't find fault with anything and would highly recommend this hotel to anyone looking for a stress free wedding reception .

Me and my fiancé stay here regularly and have even stayed over Christmas. We absolutely adore their cute little apartments and their rooms. The staff are so helpful, friendly and are more than happy to help you with anything you need. The restaurant is beautiful and the spa is an absolute must! I can not recommend this hotel enough!!

My mum and I stayed here for 4 nights and had a lovely stay. The staff were excellent and nothing was too much trouble.
Only negatives were having to use the room towels for the swimming pool and the rooms were not made up to our usual standard.

I was booked on a 3 day course in Bolton and decided to pick this hotel due to location, reviews and leisure facilities. As this was the first time I had travelled without my wife or children, I was looking for somewhere quiet to relax, a leisure area to workout and chill in and also work in the evening from the comfort of my room.
I arrived on Monday (3/3/14) and was duly given my room key for the furthest away room on the top floor...a so called suite (882).
The room was in the roof attic and I had two very grubby velux roof windows to overlook the main Blackrod road.
Given the title of a suite, this unfortunately does not match any size of suite in any other hotel I have stayed in, in my 44 years on this world.
The room wasn't the cleanest, the lack of towels was a minor issue but a severe lack of sockets to charge phones. laptops etc or use whilst sitting/laying on bed, resulted in no TV, as this was the nearest single socket available to the bed!!
The free Wi-Fi as described on the website and all round the hotel is at best a dial up speed. (You can pay I found out via a very rude receptionist on my last evening approx. £10 a DAY for super speed broadband. Thanks but no thanks I pay that at Home per 6 weeks for infinity super speed!!)
Minor but basic things also leave me with a sour experience. The leisure facilities clearly are run as a separate club to the hotel and I always felt the staff were rather unhelpful towards a hotel guest using the facility. No hooks outside the Steam room to hang up a towel, no towels provided by the leisure club, you have to take the towels out of your room, no signs to say padlocks for lockers (whats left of working non damaged ones) were with reception, and under age of 12 children being taken into sauna and steam room clearly in the eyesight of the staff...
I only had breakfast within the hotel and this was good with a large range of choice, however on the first two days, no check into breakfast existed (so Joe public could have sat down and had a free feast), but wouldn't of got any coffee or tea in a hurry unless they asked the waiters Like I did for all 3 days.
And last but not least, be careful where you park your car in the rear car park. DO not on a Tuesday night park to the end where the exit lane is. I walked out to see a local group/rugby team of over 30 people using the car park as a training pitch. Not overly impressed with this given the large number of expensive cars in this area.
Truly a shame given that quite a few of the local business in the area promote this hotel on their website as a place to say. Suffice to say the company whom I was attending found my comments of use (as well as previous candidates similar experiences and reflections)

Stayed here for a St Davids Day special trip. Fantastic swiming pool, room was a bit dated.
Service in the evening was fantastic and the food was 10/10.
I would stay here again for the price we payed through a 3rd party agent

A late review, but scene there was still in mind. We stayed there 2 nights,no.448, from 8 to 10 Feb, in order to explore Bolton and soccer match in Old Trafford.
Location might need visitors eyes on if never been there, not near the town center, but only 2 mins drive or 10mins short walk will get you everythings, shopping malls, arena, stadium near Middlebrook of Bolton, very convenient.
Our room is at the roof level with a big carpark view, very spacious with a couch,comfy king size bed, two classy big sloping windows (my first experience with such, appreciate), nothing missing out with a hotel ensuite. The bath room is in good size, but the water supply seems tight during our stay, not sure if there is any irregularity with the shower pressure.
Breakfasts were also in fantastic quality and quantity, our first was buffet as Sunday morning, brunch timing; second was in chef cook ordered, either one also impressive and better than expected. All staffs are helpful and attentive.
What a pity that we missed the indoor spa and gym room as we rushed for the other activities, although we planned to use them, both looked well equipped. We seldom booked a hotel with these facilities under our budget, appreciated that could free to use, highly recommend this hotel without hesitation.

My partner booked us a one night stay with a 3 course meal as a Valentines present. We upgraded the room upon booking in for £20 extra. We were then told that due to low occupancy the main restaurant would be closed and we were to have our romantic Valentines dinner in the sports bar. We were dissapointed about this as we have 2 children and nights away are very rare. Even though that was the situation the hotel was very clean the staff were excellent making our stay very enjoyable. The food was delicious so when we considered it all together the hotel was great. Thank you.

From ceremony through to reception we had our entire wedding at this hotel. There is absolutely nothing we can fault, the food was fantastic, the staff were amazing especially those in charge of helping the day run smoothly and helping set it up in the first place, nothing was too much and they were very skilled in calming everyones nerves for the big day!! The venue itself was brilliant, there are some great spots outside for wedding photos and luckily for us the weather held out! we would definitely stay again in the future!

No-one on reception when I arrived, although other members of hotel staff stood around watching me whilst I looked around, uncertain if what I was looking at really was the reception desk. (It was).

Despite checking in quite early I was allocated the room next to the lift, although in fairness I didn't hear any lift noise, only noise from the room above, which was quite intrusive.

The room was a decent size, although the bathroom rather tired and the shower leaked badly. However, the strangest thing was the complete absence of any bedside tables. This meant there was nowhere to put glasses, phone etc where they would be near at hand during the night. Apparently this is intentional as it means the double bed can be split to make a twin room.

Food in the bar and at breakfast was fine. No-one on reception again at checkout.

All in all an adequate place to stay on business as long as you don't need glasses, and are a heavy sleeper. On the plus side, the hotel was nice and warm.