The Last Drop Village Hotel & Spa
Latest Reviews
4 out of 5 This place is lovely the hotel rooms are just above average,
Breakfast catered for Gluten free.
Didn’t try evening meals can’t comment.
Spa and area had lovely pool and a separate area for adults which had heated pool. Aromatherapy room, steam room sauna, Sauna with Rocks, and salt room. The massage was included in out stay and I can say it was amazing.
More detailed information regarding our stay. The hotel room was slightly dated but had all the cons a good iron good tv a spacious bathroom with bath, Safe, Hanging space. Coffee and tea.
May I say we called them numerous times to no answer on the phones. I emailed but got a response two days later. I get a faster response to the spa ! Once I got our response from the hotel I emailed back asking if they provide (Gluten free options) they said they do they provide a Full gluten free breakfast.
They don’t really cater for gluten free for lunch (it was disgusting bread that you couldn’t swallow) or dinner they just take off things that contain everything off the plate and still charge you the same the sandwich was approximately £8 too
If you are looking for a gluten free meal here I wouldn’t bother, but the spa and massage and hotel make up for that. We found on trip advisor other local restaurants who were willing to assist us.
We are gluten free Not by choice.
Staff : Isabel stood out to us in the mornings very helpful and very polite. Thank you Isabel for helping us.
Still waiting for a response from hotel regarding my email I sent during my stay ! Which I sent 1/Sept/21
Breakfast catered for Gluten free.
Didn’t try evening meals can’t comment.
Spa and area had lovely pool and a separate area for adults which had heated pool. Aromatherapy room, steam room sauna, Sauna with Rocks, and salt room. The massage was included in out stay and I can say it was amazing.
More detailed information regarding our stay. The hotel room was slightly dated but had all the cons a good iron good tv a spacious bathroom with bath, Safe, Hanging space. Coffee and tea.
May I say we called them numerous times to no answer on the phones. I emailed but got a response two days later. I get a faster response to the spa ! Once I got our response from the hotel I emailed back asking if they provide (Gluten free options) they said they do they provide a Full gluten free breakfast.
They don’t really cater for gluten free for lunch (it was disgusting bread that you couldn’t swallow) or dinner they just take off things that contain everything off the plate and still charge you the same the sandwich was approximately £8 too
If you are looking for a gluten free meal here I wouldn’t bother, but the spa and massage and hotel make up for that. We found on trip advisor other local restaurants who were willing to assist us.
We are gluten free Not by choice.
Staff : Isabel stood out to us in the mornings very helpful and very polite. Thank you Isabel for helping us.
Still waiting for a response from hotel regarding my email I sent during my stay ! Which I sent 1/Sept/21
Source: tripadvisor.co.uk
A lovely hotel complex with spa and excellent gym. The wedding we attended was well organised., The venue ideal for the celebration and the food was exceptional. We stayed in a standard double room which was comfortable. The walk in shower had a rain forest shower head which again was lovely.
Source: tripadvisor.co.uk
Good
Lots of amenities. Free parking. Peaceful night’s sleep.
Travelling there. Was quite busy on minor roads. The room was fair, carpets a little worn.
Source: booking.com
Very enjoyable stay passed far to quickly
Breakfast was very nice. , nothing is to much trouble for staff. . The location is stunning. Love the view from the thermal pool .
My room could have been nearer. And not having to climb stairs. ..
Source: booking.com
Excellent hotel and the property has a lot of space to host many functions. Staff are very friendly and the manager always ensures you are comfortable and you have everything you need for your stay.
On-site parking.
I personally didn’t user the health club however others did and said it was very good
On-site parking.
I personally didn’t user the health club however others did and said it was very good
Source: tripadvisor.co.uk
I bought a Spa treatment for my husbands birthday and we stayed for 1 night. Easy check in and staff were very helpful and made us feel welcome. MY husband loved his treatment, we both loved the pool and hydrotherapy pool . We had evening meal and it was really nice.
Source: tripadvisor.co.uk
Having just got back from a stay here I am overwhelmingly impressed. The hotel easily accommodated the four of us and nothing was too much trouble. The staff are lovely, the food is amazing , the gym is very well equipped but the true icing on the cake is the spa. What a gem of a find. We are now so relaxed and have already booked for next year. As NHS and keyworkers I can see this being at least a twice a year treat to relax and unwind. Thanks so much to everyone that works there for making our much needed break away such a fantastic success.
Source: tripadvisor.co.uk
Been a couple of times here is such a lovely relaxed atmosphere, the staff are lovely and can’t do enough for you, food is great and the spa is fab. Would highly recommend a visit. It really is worth it.
Source: tripadvisor.co.uk
Fantastic break. Everything was perfect. Food was amazing. Service was perfect. Our room was really nice. We would highly recommend this hotel. We had a lovely relaxing break. We will be visiting again soon.
Source: tripadvisor.co.uk
Exceptional
Staff friendly, helpful and welcoming
Apart of fan in toilet so noise everything things is perfectly for my son 9th birthday treated.
Source: booking.com
Arrived at a busy check in time, but receptionist dealt with this effectively & efficiently. Got to our room 2 floors up & it was a double rather than twin room as booked. This was sorted quickly & we were given a room on 1st floor. Room nice & clean. Pamper basket had been previously ordered but not in the room & we had to wait a further hour for this to arrive....only arrived due to chasing it up. Pamper basket had robes & should have had slippers...but had non. After speaking with reception again, we were given £10 voucher towards food or drink as an apology. Spa facilities were lovely. Evening meal was a slight disappointment...seemed like they were short staffed as we had to wait quite a while even though table was booked. Only seemed to be 2 members of staff taking the food orders and as we were in a room off to the side....felt like we were forgotten about. This comment was also made by a few other guests seated in the same area. Main course was lovely although waiter got the steaks mixed up...which by the time you have already had a couple of bites...is a bit difficult to then swap with the friend you are with. Dessert was another obstacle....waited and waited, after a good half hour, asked a waitress if she could check on it & she came back & said the kitchen hadn't been told we had finished our main & dessert would be another 10 mins. Cheesecake was lovely once it arrived. Comfy nights stay, room was very warm though, think they could do with having air con fitted or fans in the room. I would stay again, but feel like they need to address a couple of areas especially the restaurant side. Maybe have designated waiting staff serving there own tables & more of them able to take food orders, that way you may not get forgotten about quite so easily.
Source: google.com
Wedding
I could write such a long review about how fantastic the day was thanks to the venue and the staff working there but I'll keep to the usual parts for future guests so you don't get bored of reading it. The date had been moved a couple of times due to covid, Last Drop were supportive throughout. We stayed the night before the wedding and had a wonderful meal in the restaurant, we were given a great welcome and settled into our rooms which were clean and new looking, anything we asked for was no trouble. The day itself was magical, the Penny Farthing Suite has it's own chapel for the ceremony, a bar that isn't shared and was well staffed. The wedding breakfast was cooked lovely which is difficult for so many people. The whole day and night was a wonderful atmosphere and very welcoming. If you are planning on booking your wedding I would not hesitate, the wedding co-ordinator Liz has been a great support to my sister and my brother in law during the process of having to rearrange several times, nothing was too much trouble from start to finish over a period of 2 years in the end. On the day I had a dress issue and she was over in minutes to help. All was sorted so no worries there. We didn't use the spa as we were too busy having a good time after so long in lock down but social distancing was still supported. It has been a few weeks since the wedding now and I find myself thinking still how perfect it was, this would not have been possible without such great service from the Last Drop and all staff who supported on Saturday 7th and Sunday the 8th August. Thank you all so much.
I could write such a long review about how fantastic the day was thanks to the venue and the staff working there but I'll keep to the usual parts for future guests so you don't get bored of reading it. The date had been moved a couple of times due to covid, Last Drop were supportive throughout. We stayed the night before the wedding and had a wonderful meal in the restaurant, we were given a great welcome and settled into our rooms which were clean and new looking, anything we asked for was no trouble. The day itself was magical, the Penny Farthing Suite has it's own chapel for the ceremony, a bar that isn't shared and was well staffed. The wedding breakfast was cooked lovely which is difficult for so many people. The whole day and night was a wonderful atmosphere and very welcoming. If you are planning on booking your wedding I would not hesitate, the wedding co-ordinator Liz has been a great support to my sister and my brother in law during the process of having to rearrange several times, nothing was too much trouble from start to finish over a period of 2 years in the end. On the day I had a dress issue and she was over in minutes to help. All was sorted so no worries there. We didn't use the spa as we were too busy having a good time after so long in lock down but social distancing was still supported. It has been a few weeks since the wedding now and I find myself thinking still how perfect it was, this would not have been possible without such great service from the Last Drop and all staff who supported on Saturday 7th and Sunday the 8th August. Thank you all so much.
Source: google.com
Lovely hotel, spa and restaurant! Having got married the day before we arrived here, I notified last drop beforehand and we were greeted with a lovely exec room and a little congrats gift in our room - thank you! Will be back again for sure!
Source: google.com
We came for one night for my husband's birthday. The staff, pool food and Spa treatment excellent and the first time we have done a Spa stay really enjoyed it. Definitely recommend to try this out.
Source: google.com
What can I say?! I have been here three or four times before and didn't think there were any improvements that could be made. Came back after 18 months and the staff are so attentive, their customer service was superb and the friendliness and attention to detail was unlike anything else I've experienced whilst away for work. Absolutely brilliant service, I'll be back soon!
Source: google.com
What a fantastic place and amazing staff 😊 the food was first class the pool and spa are brilliant we had an amazing night away 😉 will be back very soon thank you to everyone for making us feel right at home.
Source: google.com
It's a shame the infinity hydro pool is looking at a building site/ housing estate. It was also very busy. My treatment was really good, I'd reccomend Catherine.
Source: google.com
Had a great time for our belated 10 year wedding anniversary, staff were friendly, room was nice and food and drinks were great.
Source: google.com
Absolutely fabulous from check-in to check out could not fault the hotel and the staff are amazing, first class food fantastic pool and spa all in all a great night away thank you all.
Source: google.com
Food lovely. Friendly staff. Spa area looking tired and the new builds spoil the view.
Source: google.com
Here as part of a wedding surprise for the bride and the place looked amazing super friendly staff awesome looking spa centre.
Source: google.com
Room was dated, spa was nice but needs refreshing. Restaurant and food was outstanding
Source: google.com
Got hired to do a BBQ at the Harmony suite. Very helpful staff, unique setting.
Source: google.com
Enjoyed my visit/stay, the food was delicious and the staff very friendly and helpful.
Source: google.com
It's a good hotel. We had family wedding. The wedding hall was good.
Source: google.com
