The Last Drop Village Hotel & Spa
Latest Reviews
It was a fantastic staycation. The massage was fantastic, food was excellent. Worth going for a relaxing time.
The Staff were all very professional, The rooms were very clean and the views are excellent. If you get a chance I would recommend at least spending a night in.
The Staff were all very professional, The rooms were very clean and the views are excellent. If you get a chance I would recommend at least spending a night in.
Source: tripadvisor.co.uk
After having a lovely relaxing day, we retired to our twin room. Music played until I went down at 3:15 believing it was a private party, only to find it was the foyer music. Totally exhausted but finally got to sleep, only to be woken at 7am with the music back on. Spoke with manager and was offered a late check out. We just wanted to go home.
Source: tripadvisor.co.uk
Exceptional
Everything
Source: booking.com
Nothing more to say than SPOT ON. Can’t wait to come back. Service was amazing, staff incredibly friendly. I have never felt so relaxed before and it was so needed! Me and my partner are already planning our next visit.
Source: tripadvisor.co.uk
Amazing Spa
The spa facilities and massage
The room was supposed to be an executive but for me it did not seem more than a standard.
Source: booking.com
The new build estate that you look into from the spa totally ruins the experience. This used to be fields and I was disappointed to see the venue in the middle of a housing estate now.
We stayed for a wedding and our room was a little dated, although friends rooms were nicer.
The food served at the wedding was superb and everyone commented how amazing it all was.
We stayed for a wedding and our room was a little dated, although friends rooms were nicer.
The food served at the wedding was superb and everyone commented how amazing it all was.
Source: tripadvisor.co.uk
I stayed at the last drop village for a wedding at the start of September, the staff were lovely especially Abbi, she went up and beyond to help us with everything and is a true asset to the business. The venue was beautiful and couldn’t have had a better time! Thank you.
Source: tripadvisor.co.uk
We recently attended a family wedding in the hotel and were very impressed with the friendliness and professionalism of the staff. No issue was too small and their attention to detail was exemplary. We would particularly mention the wedding coordinator Liz, the restaurant manager Franco and the general manager Gerry. They made everyone very welcome and added to the occasion.
Source: tripadvisor.co.uk
Brilliant customer service, lovely hotel,fantastic grounds, only moan I have is, I had poached eggs for breakfast, unless you love vinegar avoid them, my eggs were cooked in so much vinegar I couldn't eat them.
Source: google.com
Had a great stay. Very friendly staff. Excellent facilities. Recommended
Source: google.com
Superb
Spa food and staff were all lovely
Room was a little on the small side
Source: booking.com
Great place, location and food
The food was amazing the place itself is great
The rooms were too hot and there was a mix up with payments where I was made to feel awkward in front off everyone saying it wasn’t paid for when it was all paid for in advance
Source: booking.com
Spa was amazing and pool. The courtyard restaurant provided excellent meals with an extensive variety
Our room was a bit dated but in general the place was amazing. Stayed here several times and always been pleased with accommodation. Staff are amazing in every area.
Our room was a bit dated but in general the place was amazing. Stayed here several times and always been pleased with accommodation. Staff are amazing in every area.
Source: tripadvisor.co.uk
Excellent hotel. Lovely, comfortable room, excellent facilities. Spa and thermal suite is a nice experience. Food is superb. Very friendly staff, would highly recommend is look for a nice few days away
Source: tripadvisor.co.uk
Fantastic
Everything
Nothing
Source: booking.com
very pleasant and lovely food. lovely location and friendly staff. Sadly we did not receive the ESPA products which was part of the upgraded package. Unfortunately we did not print the confirmation to take with us but double checked on our return home.
Source: tripadvisor.co.uk
Wonderfully relaxing. Will definitely be returning!
So relaxing. Loved the walks surrounding the area. The spa was amazing. Will be back to spend more time in there.
A bit pricey at the bar and the breakfast but I suppose that's to be expected.
Source: booking.com
Very relaxing,enjoyable,staff very helpful,friendly and efficient
Food was good,breakfast a bit hectic but good,spa excellent,room cleanliness not up to normal standard was disappointed
We brought family members that had never been before and their room was very dirty they had to be moved to another room which was a bit embarrassing for me as I had hyped the hotel up so much.the problem was resolved quickly and everybody was happy.
Source: booking.com
We went with DJ Thomas on a coach holiday, so it was very much used as a base. The room was a good size, serviced every day and very clean. It was over the front of the hotel which was noisy but didnt stop us sleeping.
Breakfast was good but the buffet could be better laid out. Putting the cereal on a seperate table with the milk and letting people do their own toast would save staff time. Our 7.30 breakfast time was also a challenge.
Evening meal was really good. Service very efficient.
General areas were exceptionally busy given there was a wedding and another coach party. This meant that table werent cleared of food as quickly as perhaps they should be. Bar prices were also a bit steep and stair cases and general areas need a deep clean.
The hotel is set in the middle of a housing estate with building work going on. We didnt use the spa but other guests reported how good it was. Perhaps a small enclosure out the front with tall plants would give a better view.
The best asset are the staff who on the whole are very young. Given the current climate they were very impressive. They delt well with some challenging and demanding customers. Kiera at dinner and Isabel at breakfast were stand out but all staff should be praised.
I would like to see some general recycling containers for guests. We took our plastic bottles and rubbish home.
On the whole the question would be would we go back and the answer would be yes. The hotel is delivering in exceptionally difficult circumstances.
Breakfast was good but the buffet could be better laid out. Putting the cereal on a seperate table with the milk and letting people do their own toast would save staff time. Our 7.30 breakfast time was also a challenge.
Evening meal was really good. Service very efficient.
General areas were exceptionally busy given there was a wedding and another coach party. This meant that table werent cleared of food as quickly as perhaps they should be. Bar prices were also a bit steep and stair cases and general areas need a deep clean.
The hotel is set in the middle of a housing estate with building work going on. We didnt use the spa but other guests reported how good it was. Perhaps a small enclosure out the front with tall plants would give a better view.
The best asset are the staff who on the whole are very young. Given the current climate they were very impressive. They delt well with some challenging and demanding customers. Kiera at dinner and Isabel at breakfast were stand out but all staff should be praised.
I would like to see some general recycling containers for guests. We took our plastic bottles and rubbish home.
On the whole the question would be would we go back and the answer would be yes. The hotel is delivering in exceptionally difficult circumstances.
Source: tripadvisor.co.uk
We were invited to a wedding,booked a room for two nights never been before,beautiful room ,hotel ,surroundings and customer services excellent. The wedding venue was on site which was perfect for everyone and everything! Recommend this hotel to friends already,and I want to return with family very soon .
Source: tripadvisor.co.uk
Booked a Romantic package stay for my husband's Birthday. Had a fantastic stay, room spotless, staff friendly. Breakfast very nice and had also booked an evening meal which was lovely too. Made use of the spa facilities also on our stay.
Source: tripadvisor.co.uk
The Hotel and Spa is lovely and the staff are friendly, courteous and efficient. The roads in the area are appalling. I understand that they are not the responsibility of the hotel but they seriously affected my opinion of the visit as a whole. I would not be in a rush to submit my car to that again.
Source: tripadvisor.co.uk
Exceptional
Everything one of my places staff the place rooms love
Source: booking.com
The Lsst Drop Village Hotel and Spa is in a lovely location with quiant cottage shops and lots of land around to go for a walk and enjoy the views. The rooms are cosy and clean with plenty of closet space. The hotel was very accommodating and the staff were very helpful.
Source: expedia.co.uk
This hotel has a lot of potential but it has a few things it needs to sort. Firstly, the spa facilities were great (despite the plaster stuck to the wall in the main swimming pool) and we enjoyed the hydrotherapy pool. Our initial welcome was good, the receptionist kindly allowed us to check in 50 minutes early as our room was ready. However, on arrival to our room the bathroom door was broken meaning we couldn’t access it. We asked a member of the cleaning staff to report it, after 20 minutes we checked with that same cleaner if she had an update to which she responded “nobody at reception answered the phone”, at this point we then had to go back down to reception to ask maintenance to arrive. The maintenance person was extremely helpful and arrived promptly and semi resolved the issue, we could now open the door and get into the bathroom but we couldn’t lock it. After this we went down to the bar to receive our welcome glass of wine, which is a nice touch! My partner asked if there were any alternatives to wine maybe beer or soft drinks and the bar staff advised she would have to speak to her manager, the manager turned around, scowled and didn’t answer. This same issue arrived with our friends who were staying there, she is pregnant and can’t drink so reluctantly they gave her a Diet Coke for free instead. The breakfast is ok, the cooked breakfast is fresh and there’s a choice of juice and pastries. Overall, we enjoyed the majority of our stay but feel there were many things that could have been done by the staff to improve the interactions with their customers.
Source: tripadvisor.co.uk
