Only called for wine & coffee ☕ will definitely go again 👍👍

Amazing place wedding here was well catered for

We stayed in the Facility for 1 night on Nov. 1st.
The hotel and village is really nice.
Unfortunately i think the cleaning needs to be taken a lot more serious. Toilets are really clean, but the stains,dirt and dust in the rooms (on sofa and carpet) can really put u off as it is the first thing you notice when walking in.
Staff is amazing, dinner was lovely and breakfast aswell. Special mention to the waiters in the restaurant (all very young aged staff) but they doing their best and they are really attentive.
Spa is amazing but can get busy

overall enjoyed the spa and the food was fantastic but the room was unsatisfactory! limited parking!!! room not cleaned to a standard expected for cost of stay. bath room window sill dirty (pictures can be provided) bathroom extract fan looks like it’s never been cleaned (pics can be provided) no back on tv remote. toilet cistern still has stickers on that should be removed after installation.

The spa and sauna are very nice especiallythe indoor outdoor hottub, however the showers in the changing room don't work

Cute little village tucked behind the Spa and Hotel. Worth a nosey to have a look.

Had a breakaway here, the spa is fantastic especially the thermal pool on a cold day. the rooms are clean and the beds are so comfy, the restaurant is really nice and a good choice of food, definitely recommend staying here

Lovely get-away location Comfortable, clean, friendly staff. Not having toiletry supplies available: the first available shop is 6 miles away.

We got married here on 23/10/21 in the Penny Farthing Suite and WOW, what an amazing day we had! Firstly, our wedding co-ordinator Jacqueline was absolutely fantastic. She supported us from start to finish and nothing was too much her. She kept in touch with us during the pandemic and even called to check on us when we had Covid ourselves. Jacqueline is a real credit to Last Drop and we can’t thank her enough for her professionalism, brilliant organisation skills and providing us with a very personalised experience. She kept everybody calm and on time on the day of the wedding and went out of her way to make special arrangements for some of our guests. We will genuinely miss not seeing her now that our wedding is over.
Secondly, the hotel staff are fantastic. Again, nothing was too much to ask, they helped us without any issues, they enabled the day to go smoothly and they served our guests politely and with smiles. One of the bar men learned how to make a special cocktail for my husband and was on hand to make them throughout the day and night. This is service like no other! Our wedding suite was beautiful, with a bedroom and a lounge with sofas and a TV on the wall, we were treated like royalty and for this we are very grateful. Our master of ceremonies, Zoe, was very sweet and made sure that all of the staff knew exactly what the plan for the day was. She made sure that the room was turned around quickly and beautifully, after our ceremony for our wedding breakfast and then again for our evening party.
The manager of the hotel also wrote a card for us, to congratulate us on our marriage. It’s these little touches and the excellent service from all of the staff that will help us to remember our day with great fondness and we will definitely be back to visit Last Drop in the future.

For anyone looking at booking a stay at the hotel, or a wedding, don’t hesitate…you won’t be disappointed.

Thank you everyone.
Sincerely,
Mr and Mrs Williams-Seddon (Becks and Gary)

A really nice short break at this hotel. Used the pool and spa rooms, evening meal, bed and breakfast (after using the pool and spa rooms again).

Room was lovely, staff friendly. Pool was amazing, so relaxing. Definitely worth going first thing to enjoy having it mostly to yourself. Only downer was tinned mushrooms with the very generous breakfast.

Would certainly stay again.

Came here a few years ago and had a great time. Now spoilt with the houses that are being built, noisy, dirty and view from the pool is non existent now. Room was basic seeing though was meant to be executive. Cant use spa facilities prior to check in. Tried to check in at 1355 was told room wasnt ready and go to the bar, came back at 1403 to a massive queue, finally checked in at 1425, rush then to drop our stuff and get ready for our 3pm treatments.
Evening meal was chaotic, staff stood around not knowing what to do, wait times very long and food was nothing special.
Sadly will not be going back, better spa's.

Overall experience good. Paid for robes at reception on arrival, however waited an hour in our room for these to arrive - which gave us less time using the facilities. Also, our breakfast experience was nice, however, we had to send food back twice before we got the correct order.

Had a really good stay only issue was argument breaking out in spa area there are clear signs saying NO phones yet lots of people had phones and management apparently turn a blind eye to this the leisure staff say

We were attending a wedding so decided to stay over, utilising a discount for the wedding party. Room was clean and modern, but not very big, okay for sleeping in. Didn't get chance to try the spa. Food and drinks were pricey, but we expected that. Staff were friendly. Would stay again.

The spa itself is fantastic although the cleanliness of the room we stayed in let it down. Cobs webs, dirty shower. Also the spa states until 10pm we got turned away at 9.10 pm so be aware of that when booking. Food is good and staff are nice though

The hotel is lovely..very interesting lay out , facilities are very good , spa and hydro pool a great place to chill out ..food quality high on evening meal and breakfast but lunch time a little expensive for what we got

I had my wedding at this venue (4th attempt). The staff were AMAZING! every time my day was cancelled (covid) they just transferred everything over to my new date with no issues. The day ran so smoothly. Liz was amazing all the way through and we felt so comfortable leaving everything in her hands. On the day Jackie and Stuart were faultless - they did everything for us to perfection. The food was brilliant for the wedding breakfast and the buffet in the evening went down a treat with the guests! Cant wait to come back and stay again - highly recommend for wedding venue!

Me and my girlfriend attended this hotel after being told about it by family. The hotel is in a beautiful location but unfortunately, the room we stayed in did not portray this. The pillows were rock hard meaning we struggled to sleep throughout our stay. Not only this, water was not provided in our hotel room. When we approached reception to ask for it, we were charged £7 for 2 bottles. The cups in our room were never changed and when we asked for them to sort this problem, the cups were wiped over poorly and we were unsure what they used to clean them as they never left our hotel room. We complained about this at least once a day but the problem was never resolved. Throughout our stay, our room was never hovered nor our bed was ever changed. Majority of the staff were lovely and made us feel very welcome. However, there was a couple of members of staff who was extremely rude and made us feel quite uncomfortable. One lady rolled her eyes at us and kept interrupting us when we were trying to order breakfast. As we were leaving, we checked out but the member of staff did not bother to ask about our experience at the hotel. For the price we paid, we were extremely disappointed.

Superb Excellent breakfasts and evening meals on two evenings. All staff really friendly and efficient. Cosy and comfortable room. Low level base beat from disco at Wedding reception on Saturday night but only until about 10.30. To be expected as a large hotel complex that caters for Weddings, etc. To be fair Wedding group were in rooms in one area and we had no other disturbance. We are early to bed early to rise people.

Lovely spa! The spa was the best part of our trip, the food in the bar was okay for the price and they staff were very accommodating. its a shame that the lovely fields you would overlook from the infinity pool is now a housing estate! the breakfast wasn’t the best and the shower needs a good bleach due to mould.

Lovely stay Comfortable bed, room clean

Good facilities (Pool, Spa etc) bedrooms a little outdated and beds nkt hugely comfortable- people smoking outside our room on fire escape all weekend which stunk out our room amd made the stay uncomfortable

Lovely location, great views down over the hills. Great pool.
Seems expensive for the room. Paid a lot more for the room here than the premier Inn we stayed at and had pretty much exactly the same room.
Breakfast was a bit chaotic. Younger staff could do with some training.
Lovely wedding venue. Very interesting buildings, could do with dotting the i's and crossing the t's to keep it up to standard for the price.

On approach to the main building you know immediately you're arriving to accommodation that's got a touch of class and elegance to it. Receptionists we're friendly and quick to get me checked in.
Finding my way to my room was easy and on the way there I passed through some immaculate gardens with lovely seating areas.
Once inside my room my first thought was just how spacious it was. With a large bed and comfortable mattress and pillows, my only real grumble was the bed frame was beyond creaky, there's no air con (fine in October, could be an issue in summer), and the OCD in me was being driven insane by the wonkily installed wall mounted TV. Besides that, I had a supremely comfortable sleep and my morning routine got off to a great start thanks to heated flooring in the bathroom as well as a heated towel rack.
Breakfast was not a great experience, but not terrible. I was seated within a couple of minutes at most but it was clear the staff and kitchen were run off their feet a little as I was still waiting on even just a tea or coffee after around 10min. It was maybe another 10-15min before any food arrived and the poached egg that I ordered was harder than The Rock's biceps with the yolk crumbling away into dust. Completely inedible, and I saw other tables having issues with their eggs too. I'm just glad Gordon Ramsay didn't witness the horror. The rest of the food was tasty enough though, to be fair.

Really lovely place.. comfy bed... delicious food . Peaceful.. and relaxing.. Spa was great, and massage awesome Really helped with my kneck pains a d shoulders too.. highly recommended..