The Last Drop Village Hotel & Spa
Latest Reviews
Stop here for a birthday treat getaway. On arrival all was good although very busy. Was really looking forward to the spa and pool. Facilities seemed ok changing rooms were very dated. Spa/pool were far to busy! They need time slots otherwise far to overcrowded. Especially with the spread of covid you'd think some thing would be in place. Room wasn't clean at all (no excuse) especially being 4*. Night cut short both me and partner felt really ill after evening meal. My partners veg was still frozen. Would I stay again.....? Probably not
Source: tripadvisor.co.uk
Excellent as usual
Staff brilliant, clean, little cottage rooms are the best more Cosey, facility’s are great. Good value for money, food is good.
Source: booking.com
Stayed overnight on 15th Jan 22. The room was nice, warm, clean and the bed comfortable with all you need. We were in the main hotel building top floor at the front so had a lovely view. The meal in the evening was delicious as was the cooked breakfast the next morning. Staff really helpful and polite. We used the pool/spa facilities which was a nice relaxing experience.
The only thing which let the place down was seeing a number of guests walking around and sitting the hotel bar and reception areas in the toweling bath robes and slippers provided by the hotel. It really brings down the hotel's image and is unhygienic. It was 9.30pm and we were sat relaxing with a drink in the main bar when a couple walked in wearing bath robes slirring along in their white towelling slippers, they ordered their drinks and sat in the bar area, it was embarassing to see and we got up and left. This seemed to be the norm as others were doing the same.
I would suggest some sort of notice is displayed in the rooms or via online bookings to request guests refrain from wearing bath robes in the bar/reception/restaurant areas, or if staff could politely challenge guests doing this. There are changing rooms, lockers, towels and showers in the pool/spa area so there is absolutely no need for anyone to wonder round the hotel in bathrobes and disposable slippers.
Overall though, we had a lovely stay and the staff are a credit to the hotel.
The only thing which let the place down was seeing a number of guests walking around and sitting the hotel bar and reception areas in the toweling bath robes and slippers provided by the hotel. It really brings down the hotel's image and is unhygienic. It was 9.30pm and we were sat relaxing with a drink in the main bar when a couple walked in wearing bath robes slirring along in their white towelling slippers, they ordered their drinks and sat in the bar area, it was embarassing to see and we got up and left. This seemed to be the norm as others were doing the same.
I would suggest some sort of notice is displayed in the rooms or via online bookings to request guests refrain from wearing bath robes in the bar/reception/restaurant areas, or if staff could politely challenge guests doing this. There are changing rooms, lockers, towels and showers in the pool/spa area so there is absolutely no need for anyone to wonder round the hotel in bathrobes and disposable slippers.
Overall though, we had a lovely stay and the staff are a credit to the hotel.
Source: tripadvisor.co.uk
Very nice hotel and the spa facilities are top notch. We had food in the restaurant which was very good also and the breakfast was very good all round 10/10 worth a visit
Source: google.com
Exceptional
staff were extremely helpful as we were going straight off on holiday and needed documents printing.. nothing was too much trouble…
Source: booking.com
Second time staying and enjoyed al over again! For the price of this hotel me and my boyfriend can’t get enough of this place! Both times visiting the food was beautifully done! Staff super friendly and always have a great night sleep. Spa access to the pool/heated pool is great! Defo book on if you’re on budget and want a relaxing and lovely stay!
Source: tripadvisor.co.uk
We had the pleasure of celebrating our wedding at The Last Drop on 8th January – Thank you to Jacqueline for making our dream wedding day a reality. Every second was perfect.
Planning our wedding was made simple and stress-free thanks to Jacqueline going above and beyond in every way, co-ordinating every aspect for us.
We booked our wedding 2 years ago and communication was excellent throughout – especially during Covid. We were provided with constant reassurance during the pandemic.
The location itself is simply stunning, so if you’re looking for an exclusive venue, with caring and attentive staff that provide the personal touch and element of luxury then look no further.
The day itself, Jacqueline, Zoe and the team were incredibly accommodating and understood exactly what we wanted – they are absolute professionals and genuinely cared about making our day special. The attention to detail, the dressing of the room and the food were all sensational.
A special thank you to the GM Gerry who drove me (and my bridesmaids) the 100 metres to the suite to ensure our dresses remained pristine during the bad weather – we were all extremely grateful.
We feel truly blessed to have had Jacqueline and her team and we will never forget how special they made us feel.
Planning our wedding was made simple and stress-free thanks to Jacqueline going above and beyond in every way, co-ordinating every aspect for us.
We booked our wedding 2 years ago and communication was excellent throughout – especially during Covid. We were provided with constant reassurance during the pandemic.
The location itself is simply stunning, so if you’re looking for an exclusive venue, with caring and attentive staff that provide the personal touch and element of luxury then look no further.
The day itself, Jacqueline, Zoe and the team were incredibly accommodating and understood exactly what we wanted – they are absolute professionals and genuinely cared about making our day special. The attention to detail, the dressing of the room and the food were all sensational.
A special thank you to the GM Gerry who drove me (and my bridesmaids) the 100 metres to the suite to ensure our dresses remained pristine during the bad weather – we were all extremely grateful.
We feel truly blessed to have had Jacqueline and her team and we will never forget how special they made us feel.
Source: tripadvisor.co.uk
Stayed at LastDrop yesterday for the second time! The first time me and my boyfriend visited in July, we absolutely loved our stay! Great value for money. Our meal was gorgeous, a starter an a main and breakfast in the morning all included within the price of our stay! And access to the spa/pool. We visited again yesterday for a celebration of my graduation that sadly got postponed, this stay at LastDrop definitely put a smile on my face once again! Beds are super comfy, very warm room and ideal size room for the two of us! Staff are always welcoming, friendly and more than attentive! Perfect place if you’re on a budget and want a relaxing atmosphere! There is also a pub about 5/10 mins down the road in which we stopped at for lunch before checking in, was perfect just before our lovely dinner at the Courtyard restaurant within LastDrop!! Will definitely be booking again in the spring/summer time and booking my parents in for their anniversary in June too! THANK YOU LASTDROP!!
Source: tripadvisor.co.uk
2nd daughter to have her wedding at The Last Drop and the staff were as attentive and responsive this time round as the 1st time 4 years ago ! Shout outs to Jacqueline, Liz and Stuart for making the process and the actually day flawless in it's running and the ease of communication ensuring all our needs were met ! Highly recommended !!!
Source: tripadvisor.co.uk
Fourth visit 2021 , 3 executive rooms this time , perfect treat for my family !
As usual everything was spot on ,
Gerry still has this place running like clockwork , it was a pleasure to be there again.
Great evening meals & super breakfast !
The spa area a treat .
Will be booking again for our wedding anniversary later next month .
You know your stay will be great when the manager is putting in so much time to make things work .
Nowhere on tripadvisor will you find another manager taking as much time to address all the feedback received . It always generates confidence knowing that there is someone who appreciates customers and their views .
Well done Gerry ! We hope to meet and say Hello on our next visit . :-)
As usual everything was spot on ,
Gerry still has this place running like clockwork , it was a pleasure to be there again.
Great evening meals & super breakfast !
The spa area a treat .
Will be booking again for our wedding anniversary later next month .
You know your stay will be great when the manager is putting in so much time to make things work .
Nowhere on tripadvisor will you find another manager taking as much time to address all the feedback received . It always generates confidence knowing that there is someone who appreciates customers and their views .
Well done Gerry ! We hope to meet and say Hello on our next visit . :-)
Source: tripadvisor.co.uk
All great and as we expected. Fantastic Amenities, gorgeous location. Dinner and breakfast was lovely but just a delays on our nd dinner and breakfast was cold after queuing and waiting for the food dishes to be topped up. Room of improvement in room services/ house keeping.
Source: tripadvisor.co.uk
Amazing trip perfect for a family trip girls weekend or even a weekend with your other half definitely recommend going we had an amazing weekend for my mums 60th birthday they were also accommodating for talking our dog there couldn’t fault there customer service!
Source: tripadvisor.co.uk
room was spotlessly clean food was fantastic staff could not do enough for you wedding went off a treat
Source: google.com
Had a wonderful last minute stay for three days and could not have been happier
everything
nothing
Source: booking.com
View totally ruined with a hideous housing estate. View from the hydro pool is now people's kicken/ dining rooms !!!🤬🤬🤬🤬🤬🤬
Source: google.com
Very good
Spa was lovely
Food could improve both dinner and breakfast.
Source: booking.com
Lastdrop are charging a premium price for the stays. But the food quality is not great.freezer to fryer squid, oily fish and chips. Not great breakfast, mainly hot food are served in small quantity. Steak paid even more but recieved a burnt piece.
Source: tripadvisor.co.uk
Weekend stay
The spa was lovely, room was clean, staff were polite and professional, evening meal was nice. Beautiful place and overall a lovely stay regardless of the few downfalls.
The blind in the bathroom was broken and had to use towel to cover the gaps so nobody could see in from the outside, room needs a mini fridge as there is nowhere to keep things cool, breakfast was £16.50pp and in my opinion over priced for what you get and is self serving, bacon was hard due to being pre cooked. On arrival was not explained to where things were and had to walk around and ask people for directions.
Source: booking.com
Superb
Great hotel and facilities brilliant breakfast I would go again but eat out for an evening meal.
Evening Meal in the restaurant was very limited menus over priced I paid £123.00 for a family of 4 and I was the only one that ate the full meal.
Source: booking.com
Very good
Loved the pool and spa areas. Loved the village feel
New housing estate blocking the view at the pool. The Drop Inn closing at 7pm
Source: booking.com
I would not recommend the Friday fizz offer, on my arrival to the hotel room I did not receive any prosecco or extras and nothing from the executive package including robes or slippers etc, it was a very basic stay, I rang reception to explain and the lady informed me she would correct this. However, we then only received prosecco and nothing from the executive package. Dirty glasses were outside the room from entering to check out as no one had come to clean the hallway, this was from the previous guests at least, if not longer therefore not very sanitary with Covid. The room could benefit from updating and the chairs had stains on them but the bed was comfy. The restaurant was nice, we had a long wait to order a drink but overall a good experience. Breakfast was nice but nothing special. The spa was lovely but very busy to begin with. Overall, I would recommend but do not pay for any offers or extras as it was not delivered at least in this instance.
Source: tripadvisor.co.uk
Really excellent staff and a fab breakfast.
Great property, facilities and absolutely superb staff!
na
Source: booking.com
We had booked the romantic escape package, but not entirely sure what was romantic about it.
When we arrived the champagne that was supposed to be in our room wasn’t there, so we had to ring and ask for it. A member of staff brought this to our room, knocked on the door and as I was on my way he starts trying the door handle several times. Luckily this was locked so he couldn’t actually get in but I was just so shocked he would’ve just let himself in otherwise.
The robes left out on our bed were stained with what looked like orange food. The bedding also had stains.
I was looking forward to the spa, but I was disappointed that the infinity pool which on the website says looks out on the pennies in fact overlooks the car park and even worse, a new build housing estate.
The food in the courtyard restaurant I couldn’t fault, but overall I wouldn’t stay again.
When we arrived the champagne that was supposed to be in our room wasn’t there, so we had to ring and ask for it. A member of staff brought this to our room, knocked on the door and as I was on my way he starts trying the door handle several times. Luckily this was locked so he couldn’t actually get in but I was just so shocked he would’ve just let himself in otherwise.
The robes left out on our bed were stained with what looked like orange food. The bedding also had stains.
I was looking forward to the spa, but I was disappointed that the infinity pool which on the website says looks out on the pennies in fact overlooks the car park and even worse, a new build housing estate.
The food in the courtyard restaurant I couldn’t fault, but overall I wouldn’t stay again.
Source: tripadvisor.co.uk
Could have been better.
room was clean and warm. Bed was very comfortable. Lighting OK. The bar and restaurant lunch and evening meals were very good. Breakfast on the Monday was very disappointing. the food was cold and stale having been reheated from the day before
The breakfast was poor. The housekeeping was not up to standard. Towels weren't changed when requested and only one small bottle of shampoo and conditioner were provided for two of us during our 5 night stay.
Source: booking.com
Nice place, room could have been furnished better, soft touches.. Shower was just a heavy drip no power. Food amazing, bar prices bit expensive.. Lovely grounds.. Thermal Suite amazing..no slippers in spa package
Source: tripadvisor.co.uk
