Stayed with a friend to have a relaxing birthday weekend away. We had an executive double room and it was lovely.

We paid the extra for the 3 courses to be included in the courtyard restaurant and the food was good quality. The staff at the hotel where friendly and helpful.

Just a few niggles about the place i would change if i was to go again.

Found that the executive room we stayed in was lovely it was a shame that the view from the room has now been blocked by the new houses which was a shame as the view from the room and the spa is now spoiled and all that can be seen is a car park and the houses and building site.

We ordered breakfast delivered to our room and filled the form in left in our room with an £8 tray charge which was fine.

The morning the breakfast was due to be delivered we got a call from room service to say that the wrong form had been left in our room it was an old one and the charge was now £8 per person not per tray.

When the breakfast came it was missing items (a lot of them) so he went back to get the other items but twenty minutes passed and our breakfast was cold, so we had to send it back. It came back a second time and it had clearly been microwaved to warm up and item taken off we had before. the food was like rubber now it had been warmed up. It was a shame as there were quality ingredients on the plate too but these were spoiled. To say breakfast was included in our price and we paid £16 extra for the pleasure to have this in our room but it wasn't a pleasure unfortunately.

Also no salt and pepper, sugar and milk to go with our drinks so we couldn't drink them and no napkins. It was a shame as the young boy serving us was lovely and a credit to the hotel but the kitchen let it down.

The spa was totally over crowded and i think time slots would benefit for here as it was so busy and noisy and not relaxing at all.

This wouldn't stop me going again i just wouldn't order room service and i would recommend going to the spa after 6 pm when it is a bit quieter.

Comfy beds. Couple of the rooms in the spa wasn't working. Good breakfast. Good size room once upgraded. Very clean room. Good service from the staff at the bar. Shame they have started to build houses on the site. Takes away the view. Plenty of places to park.

I felt the carpets needed a good clean or replacement but understand the difficult times all hospitality has faced. The bedroom was clean and warm. The bedding and bed were very comfortable. Evening meal and breakfast very nice. All staff, reception, bar, restaurant and spa very pleasant and helpful.

the trio was amazing, loved every part of it and felt very welcomed in all parts of the hotel and spa.Amazing place.

Visited for an offer for NHS staff and key workers. £99 for spa access, 2 course dinner, room for the night and breakfast!
First of all it's an absolute bargain! Excellent for the money we paid.
Spa - hydrotherapy pool, saunas and steams and a swimming pool. All fantastic. Take flip flops, and not all rooms include a dressing gown, so double check before you go. We didn't book any treatments, but that's a personal preference.
2 course evening meal - food was lovely, set menu. Not a huge choice but something for everyone. Paid a £10.95 supplement for steak, which was fair and was delish! Only downside to dinner and why my review has 4 stars was the service. Super slow. Tables seated after us were served before us. We had to ask to order and had to query where our drinks were.
Room for the night - classic room, basic with everything you need. Shower was amazing. Pillows were a bit tough, but again personal preference.
Breakfast - cold and hot buffets. Self serve. No complaints apart from the lack of a hash brown.
All in all a fab stay and would definitely recommend for a cheap get away!

Fantastic overnight stay, very comfortable room and an excellent breakfast, a special mention to every member of staff we encounter during our stay, every single one smiled and were engaging, an absolute credit to the hotel.

Clean, friendly staff, lovely setting in the hotel, great food. Would return but be wary of extra charges and busy/q The room was very clean and presentable. The three course meal in the courtyard restaurant was lovely, great portions, tasty quality food. The setting of the hotel with the little shops and courtyard rooms was nice also. the staff were very friendly and approachable and helpful. The building site that unfortunately has taken away the lovely view from the spa and the executive rooms which we stayed in and was a focal point for that hotel and its position it was a shame to see a building site and new houses which have taken that away. Also we paid for breakfast in the room and when it came it was cold and half of the order missing so waited 20 minutes for the rest of the order but we had to send it back as it was cold and half the order missing to then to receive it (second time round) and it had been microwaved and wrapped in tin foil! (paid an extra £16) for room service as a treat and items missing, no salt and pepper or napkins , cold food (second time round was microwaved and like rubber) which was a shame because they were quality ingredients too, no sugar or milk for hot drinks. Prices for the spa treatments were very expensive also, maybe some value packages would benefit. The spa and thermal suite was extremely busy, very over crowded and not relaxing.

Great location. Comfy beds. Great service from bar staff. Very comfy beds. We had a upgrade. Beautiful area for walking. Local to village shops etc. Great service at the bar. Some of the spa area. Not expensive in the bar area. Great if you wanted to watch sky sports. ( But not for me I would of preferred music in the background) Great size room once upgraded. Girls who cleaned the room was very friendly and always there if you needed anything. Not all of the spa areas was working. Signs saying NO mobiles allowed yet loads of people on the phones in there. No one there to say otherwise. Saturday night in the bar was not for us. A few people had too much to drink and getting very loud. Swearing too. Not nice when out with your wife. Room needed a little TLC. No pictures on walls. Lamp needed in room. Only big lights or side lights. Not great for the wife to put her make up on. No light near mirror.

Good Breakfast was excellent as well as the snack food and evening meal. Staff were very helpful and friendly. The bath as slippy to stand in for a shower and a little dated. Not enough sun beds to lie on around the infinity pool area although not a large area to place more . People gave up beds for us .

Stunning hotel with great facilities.
Friendly staff always happy to help.
Great location and the spa is fantastic.
The food in the restaurant is fantastic but expensive.
Drinks are overpriced but to be expected at such a nice establishment.
Would go back again without hesitation

Good facilities room service charge

excellent value for money. warm welcome by staff and good food in the restaurant good location for my visit. staff welcoming and rooms comfortable. my daughter left her gym kit in the room and the staff were extremely helpful in finding it and retuning it to us

Very good Good facilities, well run.

Superb Gorgeous hotel and gorgeous garden The beds are a little hard

Spa visit was absolutely wonderful felt really relaxed, food was really good with more than enough in the portions, the service and staff very helpful and friendly only problem was noisy nightime revellers

Stop here for a birthday treat getaway. On arrival all was good although very busy. Was really looking forward to the spa and pool. Facilities seemed ok changing rooms were very dated. Spa/pool were far to busy! They need time slots otherwise far to overcrowded. Especially with the spread of covid you'd think some thing would be in place. Room wasn't clean at all (no excuse) especially being 4*. Night cut short both me and partner felt really ill after evening meal. My partners veg was still frozen. Would I stay again.....? Probably not

Excellent as usual Staff brilliant, clean, little cottage rooms are the best more Cosey, facility’s are great. Good value for money, food is good.

Stayed overnight on 15th Jan 22. The room was nice, warm, clean and the bed comfortable with all you need. We were in the main hotel building top floor at the front so had a lovely view. The meal in the evening was delicious as was the cooked breakfast the next morning. Staff really helpful and polite. We used the pool/spa facilities which was a nice relaxing experience.
The only thing which let the place down was seeing a number of guests walking around and sitting the hotel bar and reception areas in the toweling bath robes and slippers provided by the hotel. It really brings down the hotel's image and is unhygienic. It was 9.30pm and we were sat relaxing with a drink in the main bar when a couple walked in wearing bath robes slirring along in their white towelling slippers, they ordered their drinks and sat in the bar area, it was embarassing to see and we got up and left. This seemed to be the norm as others were doing the same.
I would suggest some sort of notice is displayed in the rooms or via online bookings to request guests refrain from wearing bath robes in the bar/reception/restaurant areas, or if staff could politely challenge guests doing this. There are changing rooms, lockers, towels and showers in the pool/spa area so there is absolutely no need for anyone to wonder round the hotel in bathrobes and disposable slippers.

Overall though, we had a lovely stay and the staff are a credit to the hotel.

Very nice hotel and the spa facilities are top notch. We had food in the restaurant which was very good also and the breakfast was very good all round 10/10 worth a visit

Exceptional staff were extremely helpful as we were going straight off on holiday and needed documents printing.. nothing was too much trouble…

Second time staying and enjoyed al over again! For the price of this hotel me and my boyfriend can’t get enough of this place! Both times visiting the food was beautifully done! Staff super friendly and always have a great night sleep. Spa access to the pool/heated pool is great! Defo book on if you’re on budget and want a relaxing and lovely stay!

We had the pleasure of celebrating our wedding at The Last Drop on 8th January – Thank you to Jacqueline for making our dream wedding day a reality. Every second was perfect.

Planning our wedding was made simple and stress-free thanks to Jacqueline going above and beyond in every way, co-ordinating every aspect for us.
We booked our wedding 2 years ago and communication was excellent throughout – especially during Covid. We were provided with constant reassurance during the pandemic.

The location itself is simply stunning, so if you’re looking for an exclusive venue, with caring and attentive staff that provide the personal touch and element of luxury then look no further.

The day itself, Jacqueline, Zoe and the team were incredibly accommodating and understood exactly what we wanted – they are absolute professionals and genuinely cared about making our day special. The attention to detail, the dressing of the room and the food were all sensational.

A special thank you to the GM Gerry who drove me (and my bridesmaids) the 100 metres to the suite to ensure our dresses remained pristine during the bad weather – we were all extremely grateful.

We feel truly blessed to have had Jacqueline and her team and we will never forget how special they made us feel.

Stayed at LastDrop yesterday for the second time! The first time me and my boyfriend visited in July, we absolutely loved our stay! Great value for money. Our meal was gorgeous, a starter an a main and breakfast in the morning all included within the price of our stay! And access to the spa/pool. We visited again yesterday for a celebration of my graduation that sadly got postponed, this stay at LastDrop definitely put a smile on my face once again! Beds are super comfy, very warm room and ideal size room for the two of us! Staff are always welcoming, friendly and more than attentive! Perfect place if you’re on a budget and want a relaxing atmosphere! There is also a pub about 5/10 mins down the road in which we stopped at for lunch before checking in, was perfect just before our lovely dinner at the Courtyard restaurant within LastDrop!! Will definitely be booking again in the spring/summer time and booking my parents in for their anniversary in June too! THANK YOU LASTDROP!!

2nd daughter to have her wedding at The Last Drop and the staff were as attentive and responsive this time round as the 1st time 4 years ago ! Shout outs to Jacqueline, Liz and Stuart for making the process and the actually day flawless in it's running and the ease of communication ensuring all our needs were met ! Highly recommended !!!

Fourth visit 2021 , 3 executive rooms this time , perfect treat for my family !
As usual everything was spot on ,
Gerry still has this place running like clockwork , it was a pleasure to be there again.
Great evening meals & super breakfast !
The spa area a treat .
Will be booking again for our wedding anniversary later next month .
You know your stay will be great when the manager is putting in so much time to make things work .
Nowhere on tripadvisor will you find another manager taking as much time to address all the feedback received . It always generates confidence knowing that there is someone who appreciates customers and their views .
Well done Gerry ! We hope to meet and say Hello on our next visit . :-)