We loved everything about Last Drop. We were super close to the family we wanted to see, and when we were done, the pool at the hotel was a welcome break. Thank you! Breakfast staff could be a little more welcoming and clear on where to find fruit juice, etc. And what the procedure is for first-time
guests.

The leisure facilities were perfect for relaxing and for a healthy retreat The food we ordered in the lounge was not fresh..We received a fresh one

When we arrived our room did not appear to have been prepared and it was stiflingly hot despite the window being open. We had booked a 2-night special ‘summer break’ but none of the expected extras were in the room. No water, just 2 tea bags and milks- and no phone in the room. So, to request the additional items involved a traipse down to reception. This however resulted in plentiful supplies of tea, milk, toiletries, chocolates and spa robes, much of which was brought by the lovely Ryan who also went and fetched us a fan to cool down the room. For water - apparently you’re supposed to go to the water cooler (‘hydration station’) near reception. Not convenient or customer focused : it comes across as way of saving on the provision of bottled water in rooms. Oh, and if you do have a phone in your room you can ask for ice to be delivered to your room - for a charge. Another traipse down to the bar for an ice bucket!
The room itself was surprisingly drab with old scuffed and worn furniture. OK, it had a sliding mirrored wardrobe but insufficient hangers and no skirt/trouser hangers. The bathroom was tight- the loo was a tight squeeze and I’m slim- anyone carrying weight might find it uncomfortable. Toiletries were provided in the bathroom but nothing special so we used the ESPA toiletries which came as part of our deal. Access to our room was up stairs and along a dingy corridor with worn old carpet and an uneven surface.
The reception area of the hotel is bright and welcoming and the staff are very pleasant and efficient as are the adjoining bar and lounge areas. However there’s not much about other areas that are bright. The main Courtyard Restaurant is truly oppressive with lots of black painted wood and a hideous dark brown painting on the wall, of what, and why it’s there, I know not. The pub across the courtyard is similarly dingy: I felt like I’d walked into a working men’s club. Not comfortable or salubrious.
The star of the hotel is the Spa which is well appointed with a great pool and thermal spa area etc, beautifully clean and well maintained. Pity the rest of the hotel doesn’t match it for style and surroundings. But it does justify your stay and compensates to some extent for the main hotel facilities.
This hotel is now an institution and seems to be rather resting on its laurels. From this recent experience my sense is that it’s time that attention is given to upgrading and refurbishing rooms and common areas as these are well past their best and firmly last century. As of now they certainly detract from the overall experience of staying in the hotel.

Had a lovely stay here on the weekend. Room was clean and ready for us on arrival though the decor is a little dated. Staff welcoming and friendly and I would like to mention Franco from the restaurant who really made our dining experience. He was great! Food was really nice and the breakfast in the morning was lovely.

Ok Staff. TV not working, cold cooked breakfast.

Nice facilities, boring and basic room Enjoyed the use of the spa, staff were friendly, loved the village feel Room felt basic, but price wasn’t cheap. Buffet breakfast was mediocre. Cooked breakfast the following day was better.

Good food great rooms

nice and relaxing was very modern, the rooms were clean and the spa was lovely and relaxing breakfast wasn’t the best and there was a fly in my tea when it came

Great stay, friendly staff, nice food and spa was a good quality. Overall a great stay and would return if ever in the area. Only reason I can’t give a 5* is there was no air conditioning in the rooms, normally not an issue but in the decent weather rooms were uncomfortably hot.

Well worth coming back! Spacious bathroom and very comfortable bed. Clean and tidy room and easy access to facilities. Swimming was super, and staff were very helpful in directing us. Thermal pool is well worth a visit. Easy check in and out processes. Beautiful premises and we didn't get to see and do everything. Definitely worth another visit. Breakfast staff were a little moody and didn't explain the processes (just assumed we'd know where to find the continental bits, etc.). The bathroom shower door was quite short, so my tall husband ended up with water all over the floor. But I am knit picking!

The hotel room was lovely, the spa was an amazing experience. The food was tasty and great quality. Would 100% recommend, affordable and in a lovely location. Can be kind of difficult to get to when other things are going on around bolton.

Amazing stay. staff wonderful, brilliant options on your evening meal, cater well for GF options also. worth the visit. Will be back again

Excellent relaxing stay, and great staff Quiant surrounding the old village feel and spa are excellent The spa - outstanding and what value great value to be included...

Everything was great spa food staff nothing was to much trouble highly recomend good value for money

Nice hotel and spa. However, it used to be in a much more rural setting with views across the hills. Now surrounded by new houses literally right up to the edge of the car park on 3 sides of the complex. Really spoiled the place and removed one of the main reasons to go there.

Excellent beds which are not too hard like many other hotels. Very good breakfasts and evening meals We had no room service the whole time we were there. Room 33, we complained one day and service came very quickly, but even then there was no cleaning just bed making and towel change.
Room would be improved if an extra chair was provided

If you want an uncooked cold breakfast enjoy. Sausages pink in the middle bacon and black pudding cooked only on 1 side. Items missing.

Spa facilities were great! And the staff really lovely. Great location and grounds The rooms were not soundproof at all! Had to listen to room above us being sick all night.
The room wasn't cleaned to a high enough standard - public hairs , stale chip with ketchup splatter on the wall.

Bar prices extremely high

Everything this is a haven Nothing

We stayed here as the hotel’s location was close to the wedding venue we attended, and thoroughly enjoyed our couple of nights here. We were comfortable throughout in our lovely spacious room, and had no issues at all during our stay. The staff were lovely, having a friendly disposition, and were helpful and informative. In summary, we thoroughly enjoyed our short stay in this charming and well-run hotel, and our thanks go to the staff and management.

The ambient There were spiders and spider webs in the room

Really enjoyed our stay. Visited to celebrate our anniversary and my birthday. Lovely stay, staff attentive, food lovely, room clean and comfortable. Beds extremely comfortable. Spa facilities superb.

Lovely setting and well thought out complex but let down by dirty seating in the lounge near the lower seating area beyond the bar. Very good service with a smile

Lovely hotel, really quirky. Hotel staff were friendly, breakfast and bar staff were a bit slow but adequate.

Room was clean but some furniture was old/stained. Overall lovely stay though

Just back from a 3 day break celebrating our 20th wedding anniversary.
From booking to checking out, everything was amazing.
Can’t fault any of the meals we had, food was delicious including afternoon tea.
The room (executive double) was very spacious and the bed was so comfy.
No issues using the spa/pool outside of the pre-booked times. The gym was excellent with plenty of equipment to get a good workout.
All staff were very friendly and polite.
Would definitely stay here again!
Thanks for making our anniversary break so special.