The Last Drop Village Hotel & Spa
Latest Reviews
Had a lovely stay. The executive room was spacious and clean. I asked for a twin room but it was made up as a double, a quick call to Reception and housekeeping came and changed it. Could have done with a fridge in the room. The safe was locked and no information how to open and use it. Called reception and a staff member came to the room to show us. Food excellent. Staff friendly. Only thing that let it down was check in. All we were told was our room number. Wasn't informed that we had to book a time for breakfast etc, wasn't told where the restaurant or spa was and what times we could use it. No information given about the hotel at all which was disappointing.
Source: google.com
I want to start by saying the food at the courtyard restaurant was fantastic! This review is solely based on the hotel. The check in experience was not good. We were travelling around the UK going to weddings etc, not looking at our emails a great deal to find an email (when we were about 2 hours away) saying that our online check in had expired, that we must pay for the room before we arrived and to call them or use the link provided immediately. When we've given card details at time of booking, this is completely unnecessary, you can take the charge if we don't turn up etc. It just felt very unwelcoming. I've always paid after a stay or on arrival, this was odd.
When we got to our room there was dried urine on the toilet seat. The hotel were very apologetic and sent someone to clean it straight away but we weren't off to a good start.
Having never stayed there before none of the facilities were explained to us until we went back and asked, not a big deal but would have been nice. We'd assumed there would be info in the room but there was nothing, not even the WiFi password just a room service menu.
The spa is good, if a little small. One of the saunas was out of order and the so called aroma room stank of BO. But you do get a lovely view of the car park and retirement village from the jacuzzi.
The breakfast was lovely and there was a large choice and compensated for the cost.
So overall it was a nice stay but I probably wouldn't choose to stay again. It has the look that it used to be quite high end but is now a little tired and things are starting to break etc. It was a good stopover.
When we got to our room there was dried urine on the toilet seat. The hotel were very apologetic and sent someone to clean it straight away but we weren't off to a good start.
Having never stayed there before none of the facilities were explained to us until we went back and asked, not a big deal but would have been nice. We'd assumed there would be info in the room but there was nothing, not even the WiFi password just a room service menu.
The spa is good, if a little small. One of the saunas was out of order and the so called aroma room stank of BO. But you do get a lovely view of the car park and retirement village from the jacuzzi.
The breakfast was lovely and there was a large choice and compensated for the cost.
So overall it was a nice stay but I probably wouldn't choose to stay again. It has the look that it used to be quite high end but is now a little tired and things are starting to break etc. It was a good stopover.
Source: tripadvisor.co.uk
Superb
The facilties and friendly staff
Nothing
Source: booking.com
Lovely hotel
Great spa and the room was lovely. The staff were incredibly helpful. Cute little hotel and I will definitely be staying here again.
Source: booking.com
Well I struck lucky with Leanne. Leanne is 'The Mother of Massage! ' The strength in those arms and hands is incredible, I've never felt anything like it! I trudged in and floated out!! Really friendly caring and professional, Leanne, you did a great job! 11/10Thank you
Source: tripadvisor.co.uk
Superb
Room was large and very comfortable. Staff were friendly and helpful. Restaurant was great, excellent breakfast and interesting and satisfying dinner. Good location too
Parking was a bit of a challenge, mostly due to people not following the one way system. Also the hotel is up a steep hill so difficult if you have difficulty walking
Source: booking.com
Overall not as nice as it used to be...restaurant used to quite special but we found it to be of poor quality and poor choices for vegans...however breakfast was offered free of charge to us bec we were so disappointed at dinner which would have been lovely but that was awful too!! We were offered a discount next time we stay but don't want to return!!
Source: tripadvisor.co.uk
Exceptional
Friendly and relaxed atmosphere
Source: booking.com
this is such a frendly , family spirited place and so confortable. Not just good food, the wine is excellent, especially the Malbec! and the staff are all eager to make your stay what you would like to have everywhere. thank you for your service - clean and really confortable rooms, so the sleep is always excellent. i come here often enough and it remains top quality every visit.
Source: tripadvisor.co.uk
Pleasant
The overall facilities and the hotel was fantastic. The staff are great also. Felt very welcomed. Breakfast was good also.
The only downside to the stay was that we were placed in a room right next to the lobby. Room 59. And there was too much noise from all the other patrons that kept us up late during the night. The only let down is the room we were in, I felt as though we could have been given a better room. But besides that all was great.
Source: booking.com
Great place but drinks very expensive
Source: google.com
Highly recommended
Couldn't fault anything...superb stay
Source: booking.com
Had a lovely time staff at breakfast could have been nicer complaining about amount of people that are in breakfast is not professional especially when your a paying guest was uncomfortable
Source: google.com
Fantastic couple of nights away with friends, all the staff have been wonderful especially Zoe who made sure we were looked after
Well worth the money fantastic food and wonderful setting
Made use of the spar had a wonderful afternoon tea, we especially loved the little village type setting so relaxing
Well worth the money fantastic food and wonderful setting
Made use of the spar had a wonderful afternoon tea, we especially loved the little village type setting so relaxing
Source: tripadvisor.co.uk
A wonderful few days with friends. Great food, rooms comfortable and Zoe was amazing, nothing was to much trouble Very accommodating . Very very pleasent and helpful .
Would recommend a 2 day stay
Thanks so much ❤️
Would recommend a 2 day stay
Thanks so much ❤️
Source: tripadvisor.co.uk
We love this place. Used the NHS discount which included a 2 course meal which was lovely.
Special mention for Zoe who really is super friendly and warm and for whom nothing is too much trouble.
I'm sat here reading in the bar and despite being very busy is still checking in with me to see you are OK. She really is an asset to this place.
Special mention for Zoe who really is super friendly and warm and for whom nothing is too much trouble.
I'm sat here reading in the bar and despite being very busy is still checking in with me to see you are OK. She really is an asset to this place.
Source: tripadvisor.co.uk
Was very good
Source: google.com
Had a spa day with the Be Relax treatment and lunch in the restaurant. We had a great day, helpful friendly staff, good food and service in the restaurant. Leanne was my therapist, Leanne is friendly, informative and quickly puts you at ease. Leanne provided information regarding further treatments and suggested skincare products. This was not a 'pushy' selling of products just helpful suggestions. Thank you Leanne, I will be back 😁😁 xx
Source: google.com
Nice place but not what I was expecting; now surrounded by new build houses and more being built.
Source: google.com
Very friendly staff, has a lively atmosphere due to Hen do’s, weddings and birthdays.
Source: expedia.co.uk
Great venue, lovely gardens, best roast beef ever, comfortable rooms, good food although there was no porridge at breakfast buffet but that wasn't a problem for the very helpful staff as they went & made me a bowl & it was delicious, I had a 2 night stay slept comfortably brilliant showers spotless room & ate great food, and a big thank you to all the staff who work so hard to please you.
Source: tripadvisor.co.uk
lovely place
the spa is awesome
Source: booking.com
Exceptional
everything
n/a
Source: booking.com
It was lovely food was amazing staff very friendly
The spa was lovely and relaxing
I didn't realise it was room only and then had to pay for breakfast which I thought was expensive
Source: booking.com
Excellent hotel food lovely and spa great and leanne who did my body salt scrub and facial was terrific visited with my two sisters and we could not fault anything would definitely recommend next time I would go for at least two nights
Source: tripadvisor.co.uk
