Needs updating and a deep clean Friendly Staff and comfy bed, beautiful location. Stained carpets throughout the hotel, dirty shower/bath, breakfast was just ok- given small amount of sauce, one of anything e.g one sausage and one rasher of bacon.

Relaxing break The breakfast was excellent. Makes a change to be served. Nothing

I will be back next year! The staff were fantastic, after my first Ironman having room service literally brought to my l Gorgeous location, really well kept and spa facilities were great! My room wasn’t cleaned and we were there for 3 nights but the hotel was packed due to the Ironman so for the quality of room and service it out weighed not having the room cleaned.

All good

Excellent Staff very friendly and helpful very clean and great location Maybe the price for 1 adult was the same for a couple

The surroundings of the hotel were absolutely lovely, with lots of greenery which made it feel really peaceful and relaxing. The spa was definitely one of the highlights of our stay. It had a lovely pool which, although it wasn’t heated, was great for lane swimming, as well as a really nice thermal suite with a sauna and aroma rooms.

However, there were a few areas that could be improved. The room itself felt quite dated and didn’t have a fridge, which would have been useful. Breakfast was also a little disappointing, particularly as there weren’t many halal options available. We opted for the vegan breakfast instead, but unfortunately didn’t find it particularly enjoyable. There were also dogs around the breakfast area, which I personally found quite unhygienic and uncomfortable while eating.

The service could have been a little more attentive too. At breakfast, we were given a menu and then the staff member walked away without explaining how ordering worked or coming back to take our order.

Similarly, when checking in at reception, we were mainly just given our room card. It would have made the experience much smoother if we had been given a quick introduction to the hotel, including where the spa and breakfast areas were located and their opening times. We ended up having to call reception several times to ask for this information.

Overall, the setting and spa were beautiful and really enjoyable, but the rooms, breakfast options and level of service could definitely be improved to make the stay feel more welcoming and organised.

The spa facilities and the village was great The bed was the most uncomfortable hotel bed I have ever slept on in my life and we have stayed in a lot.
The room was dated and smaller than expected.

Fantastic. Definitely coming again! Everything Nothing

Nice spa Location and good spa facilities Ire from window was of a wall lots of banging doors during the night along the corridor

I have just come back from a solo weekend here to get away as a burnt out mum.
The room I booked wasn't available so I was told beforehand I'd been upgraded to a suite. I wanted to be able to relax in my room when I wasn't using the facilities but the room had absolutely nothing about it and was incredibly dated. Marks on the walls and curtain. Dark in the midst of a sunny day. Really depressing. Definitely not 4 star. It was clean though so that's the main thing.
The hotel itself I thought was lovely with a rustic feel it was just the rooms that seem to let it down going off other reviews on here.

I ate on the hotel site both nights with dinner at the clocktower grill then the drop inn the next night. Lovely food but so expensive. Breakfast wasn't great, the continental was lovely but the service so slow. I had to go up and ask someone to take my breakfast order 25 mins after I sat down and someone else was also doing the exact same thing after waiting, all while one staff member looked at me a few times and could clearly see I had not been served yet.

I had access to the spa facilities both days and treated myself with treatments. The spa and the team are absolutely incredible. The treatments I had were amazing and both days I came away glowing. Special mention to Evie who did my mud bath. She was so professional whilst also friendly, welcoming and really put me at ease. I wish I could remember the name of the lady who did my facial the day before to give her a mention too because she was just amazing and you can tell they love what they do..

A couple of the saunas in the thermal suite were out of use but I loved the jacuzzi and also went in the sauna and steam room.

All in all I had a fab stay but I would come for the day next time I think as the rooms are expensive for what they are they need to do a revamp.

Last reviewed Last Drop 3 years ago and have visited a few times since then, Paid for a 2 day break. Best room i have had, Executive Cottage. Very clean and fresh. Excellent Gym as always use of the spa which is always fun, you are provided with lovely towels on entry. Water was hot in the spa pool but as is usual 2 of the saunas where not working but there are still 3 other still enjoy.
Evening meal was one again good quality and Chef normally has a few things on there that are quite imaginative, Almost certainly you will have to pay extra on top of your allowance but it's not unreasonable.
Breakfast was good and i like that the produce seem of a better standard than some you encounter,
One observation i hope the management will take in the spirit it is given is that the excellent level of service when Franco is not present drops drastically.
The staff seem to lack guidance and do not appear to work as a team, it appears there is a total lack of leadership which is sad to see as it is normally so excellent.
No question that we will be back, Last Drop is a fun place to visit.

We stayed for three nights for a wedding
The hotel is in a good location
Staff very helpful
The only issue is at night and early morning kids running up and down the corridor
So if you want a peaceful night ,don’t stay here
Why oh why don’t they have security staff preventing this happening

Relaxing stay with fabulous service and food Big rooms with a bath Nothing we lived everything

Magical Food in pub was lovely and lovely breakfast great location Due to a fire in the spa which closed it do we couldn’t get into the spa till after 3pm which ruined plans but we always have a lovely time when we stay

Lovely staff, beautiful hotel, fabulous spa. Nothing

Lovely,relaxing friendly atmosphere that really made our wedding weekend go with a swing! Staff really polite, helpful & accommodating & the venue really worked for a large family get together - all the different ages could do what & when they pleased with all the on site amenities Nothing

Had a really nice time. Very nice place. But just needs attention to detail all over and quite dated. Which doesn't help. Staff excellent. Great service attentive and obliging. Cleaners need to up their game in the rooms and spa especially. Not dirty as such. But in my eyes just passable. Beds comfortable. Food in Courtyard restaurant was delicious. We had the 2 courses for £25 it was lovely. Never ate in the Drop inn. But food all over comes out of same kitchen so I'm sure it must be good. 2 sauna type rooms out of order which I would have liked to use. Treatments were excellent and good value there was 20% off if booked online. I would return it was a relaxing pleasent 2 nights.

Clean rooms, friendly staff, great environment. Double bed was on the small side for a couple. Check out time of 11am was unusual. 12pm usual check out time in all hotels I have been.

Great brteakfast and good value for money

Otele henüz bugün giriş yaptık. Bir organizasyon için Türkiye'den geldik. Resepsiyondaki hanımefendi gayet nazik bir şekilde yardımcı oldu ve odamız hazır olunca saat 13.00 te odaya girdik. Malesef oda avluya bakan giriş katta, köşedeki personel odasının yanındaki bir yere denk geldi. Her girip çıktıklarında sanki bizim odanın kapısı açılıyor. Neyse atmosfere odaklanalım diye düşündük. Atmosferi çok güzel, küçük bir köy içerisinde hissediyorsunuz. Spa deneyimlemek istedim. Sauna buhar odaları aksam 6 civarında tam doluydu. Sıcak havuz sokağa bakıyor, çok ilginç.. Duş ve soyunma alanları çok eski. Havuz ve spa bölümü de öyle. Neyse restorant deneyimleyelim dedim. Resepsiyonun yanındaki bar ve restorant alanina gittim, çok kalabalık yoktu buna rağmen yanıma kimse gelip ne istediğimi sormadı. Ayağa kalkıp bar tarafındaki bir personelden tam menü isteyecekken 1 dakika dedi ve gitti, geri gelmedi. Kalktım Drop Bar a gittim. Aynı şekilde oturdum ve kimse gelip sipariş almıyor. Hicbirsey yemeden odaya geçtim.
Odada bakım ürünleri çok eksik, terlik vs yok. Buzdolabı da yok. Nerede Türkiye'deki Termal oteller...
Burada 3 gün kalacağız, duruma göre yorumumu güncellerim. Güzel fotoğraflarını ekleyeyim.

Lekker om te dobberen in het water! Goed ontbijt en vriendelijke mensen. Dankjewel dat je ons hebt ontvangen!

We stayed here using a voucher and after reading some of the reviews I didn’t expect much for the money! But wow- the room was dated but clean and comfy. We ate in the pub and the food was nice although they seem to drown all salad in dressing! The communal areas all very modern and stylish! We had a drink in the bar too- a good selection! Breakfast could be better but we both found enough food we liked! I’m still waiting for my £50 deposit to be returned which I will chase after a week but would definitely return!

Would recommend We have stayed a few times now. Staff are polite, rooms are great especially the dog accessible courtyard rooms, location is great... especially for dog walking and the spa is a nice bonus relax after being tired out by the dogs! Would definitely recommend, great value for money.

Beautiful hotel, staff and surroundings I have stayed in this hotel many times and always love my stay here.
The staff are all friendly and helpful.
The rooms are lovely with all facilities working well.
The spa facilities are lovely.
There are three restaurants to eat in and all have lovely staff and delicious food.
The village of shops is always a pleasure to walk round giving a really lovely relaxed feel to the stay. Nothing

A lovely place to stay and sow ell situated to enjoy lovely scenery and walks. Our interconnecting rooms were perfect in giving us a shared experience of privacy and 'space' to chill out. Being situated close to the spa was very convenient. We all loved the pool and spa!