Spa, the restaurant was lovely food No fridge in the room. Also the little patio outside the bar area table and chairs need replacing they where all uneven

Nice location Location Carpet, bathroom

On the face of it a nice hotel but grubby in parts. Our room was in the Courtyard which is more ‘motel’ than’ hotel’. There are steps to the upper level of the Courtyard with no assistance with suitcases. The room was reasonable and the shower room very modern. Unfortunately, it was very difficult to adjust the water temperature to a comfortable level in the shower. Our room overlooked the “Drop Inn” and proved to be very noisy late at night. The hotel is a venue for weddings and guests were loitering outside after the evening session and were noisy. We stayed for three nights and our room was only cleaned once, after we drew this to the attention of the reception staff. Breakfast, which was a steep £14.95 each (if booked the day before), was reasonable, although there was no cutlery or tea cups on our table so tea and breakfast arrived with nothing to consume them with! It was always very busy and, although doing their best, staff appeared to be struggling to keep up. No granola was available on our final morning. We experienced slow service in the restaurant for an evening meal. We felt it is an expensive hotel for what it is!

Excellent and would highly recommend it. Will definitely be coming back My whole experience of my first stay here was excellent. Everything about the place was very pleasant and staff were friendly and helpful I didn't have any negative thoughts about anything

All Brilliant other than difficult to sleep with the heat in the room, even with the windows wide open Lovely setting, nice and clean , staff were wonderful Room was very warm on the nights

Very convenient for our needs. Good range of breakfast choices available. Breakfast cereals were not very healthy but loved the dark fruits coulis. Beds were very comfortable and large. Enjoyed the swimming pool very much. Breakfast needed more healthy options, including natural yoghurt. Our bedroom had steps to the bathroom and during the night it was dangerous as no safety lights in place.

Family wedding day. The Harmony suite for a family wedding, our room was lovely, the overall setting. The way from the Harmony suite to our room 24 could do with better street lighting, otherwise everything is good!!

We appreciated the location of the hotel, its cleanliness and upbeat atmosphere. Design wise it was ok too. Theres plentyof parking and dog walk areas which is really helpful and generally the staff were pleasant and attentive. Sadly we foundourroom a little disappointing, paper thin walls, no coffee machine, and a slight musty smell… Also pizza at supper was the blandest ive ever eaten! Paid extra couple of pounds for mushrooms and olives and received probably one mushroom thinly sliced and 2 or 3 olives max sprinkled on top. But we were tired from travelling and had the impression they were maxed out with a wedding. Minor niggles really but they make the difference between a great stay and a mediocre one.

Stayed at this hotel as attending a wedding in the area. On the morning before setting off, called the hotel and asked for three fans to be put in the three rooms we had booked, was told this would be sorted. On arrival no fans in the room. Reception was called and they said this would be sorted. No fans arrived, so went to reception and asked in person, to be told they had none left. A few hours later two fans were dropped off in two of the rooms. Room was dated, bed was comfortable, but there was a small hole in the sheet. Bathroom needs a good clean and mould removing from the shower area.
First night had meals in the bar restaurant, food arrived in no sort of order, I had ordered pie and mash, everyone else was served, then pie and chips came out, the waitress did offer to take back and have the chips changed, but by this time most had nearly finished theirs.
Breakfast was fine, very standard. Asked for pot of tea for two people, came with one tea bag. But staff were helpful.
Had lunch at the clock bar, food was good, but very slow. There was a wedding on, so not sure if short on staff.
I have stayed in a lot of hotels, very reluctant to put things on our room number. If ordering drinks after hours, they do not ask you to sign anything, so was concerned that anyone could say your room number.
Used the spa area, pool nice size. Outside area not very relaxing as over looking the carpark. Hot pool is very hot, also over looking the carpark, and the back of peoples houses. Apparently, it use to have a view, but now in middle of a housing estate. Again, area needs a good clean as tile grout is mouldy. Thermal rooms were good, but one had a very unpleasant drain smell, tried on two separate days, but there was no improvement. Went swimming at 7.00 am one morning, lots of members using the pool for serious lane swimming. Made to feel in the way of their exercise routine.
Such a shame, as the village with its little shops, tea room, pottery painting is so nice. But a few things really let it down.

The village

This is the 2nd time we have been to Last Drop and it definitely wont be the last. We had a great experience with time spent in the spa and then eating at The Drop Inn where we had brilliant service from Miller.
The last Drop team are wonderful and I would like to make a special shout out to Caitlin and Nathan on reception who went the extra mile to make our anniversary extra special. We arranged our stay via a Wowcher and upgraded the spa access but the experience was the same, if not better, than when we had paid full price on previous trips.

Value for money with the spa included in the price Rooms don't have air condition so sleep was impacted

Went to the spa booked a massage with the lovely Donna . Best massage I ever had . She was professional, friendly, gave great advice. Definitely recommend Donna as she makes you feel so relaxed and came away feeling amazing 😊

Good location but tired and overpriced..owners need to spend money on it as well as build houses ! Location Tired and needs major investment in its restaurant

Good breakfast Toilet roll holder to far from toilet

Lovely village setting but rooms need updating Lovely location set within a village vibe. Superb walking trails for the dog Room was hideously hot. No air-con & no fan, very uncomfortable to even attempt to sleep in. ‘Executive Room’ needs upgrading

Last Drop Village Spa Hotel The location and facilities are fantastic. The staff was amazing. Good value for money and i would recommend. Nice getaway for a couple looking for a relaxing spa weekend We had to wait around 40mins for our breakfast to arrive, when it did some of it was hot and the rest was cold. Another couple that was sat adjacent to us also agreed

Ok Availability and existing facilities Some of the staff won't helpful and provide no real help with luggage, considering the hotel has many levels to get to your room.

Rooms were very warm , no fans

A number of food locations to eat in just one restaurant like a normal hotel.
When you pull up the outside looks lovely and gives you that wow this is nice.
Parking was easy Spa was more like a leisure centre. changing rooms were old and out dated.
The out side pool had slime on the walls under water by seating the area.
Not sure who would want to sit on the loungers that are placed facing the car park.
Room and bathroom seems out dated and halls ways need updating.

A dream escape Loved all the different options for dining, coffee snacks etc
And really enjoyed the beautiful grounds and walks on the doorstep.
Spa was amazing! It would be useful to have a hook or two in the bathroom for hanging up towels, and possibly a shower caddy in the bath/shower for body wash/shampoo etc

The hotel is beautiful as was the room, good size to spread out and the bed was super comfy!! The negatives for me were:

1. The heat. While the weather cannot be controlled it would be nice to have a fan
2. The service. I arrived at the hotel a little after midnight and so opted for a 2pm late check out. While I booked this in advance and paid on arrival, I had 2 cleaners enter my room on 2 separate occasions to see if I was still there which was followed by a phone call. I understand the hotel was busy with two tours expected and therefore they were likely ensuring everything was ready, however this was not a good experience. That said, I will definitely come back

Okay Quiet with nice surroundings Not luggage-friendly, too many steps and not enough level thresholds.

The location and the ambience are amazing, Breakfast was just average, a typical English breakfast, good quality, but not an extensive buffet spread you see elsewhere.

Average Beautiful beams inside parts of the hotel. Restaurant service was good. The spa faced a housing estate and a car park. People coming and going could see people enjoying the spa. The hotel needs refurbishing in places.

Just a brilliant relaxing break nothing was to much for any of the staff they made us feel very special and I cant wait for my next stay at xmas