Enjoyable and next time will book the spa! The restaurant and reception staff were all highly professional and helpful - especially the restaurant staff - the young blonde man and the slightly older man who served us were great - efficient, helpful and responsive to our needs (I’m a fussy eater) A smoke alarm went off during the night - at about 1am … there was then some other sort of noise at about 7.30ish

The food was delicious, and we enjoyed the shops, and the staff were lovely and helpful in the hotel and the hotel itself was lovely.only downside was cottage room didn't look like the pictures in brochure but it was still a nice room The spa village so I was asked to book to avoid disappointment so I did, yet when I went they were letting people just go through who haven't booked and it was packed I didn't even get to go in thermal suite just the swimming pool, my daughter is 16 in one day and they said she couldn't go in thermal suite which was far I understand but the man behind the counter said in a sarcastic comment you've booked to early, I booked while she was off.

Always have a fab time when we stay Loved the hitel had a fabulous time.its a shame the last drop pub did not meet my expectations .we ordered food .waited long time .and came out to us cold .gravy pots missing .no knife and forks put on table .the food was cold had to send it back
And wen it came back out to us was only Luke warm. I would not eat in there again .very bad The food .in last drop pub could be better .they probably don't cater for a busy nite .they can't handle yhr pressure. And not enough staff .but breakfast is fab 5**

After a slightly upsetting experience on my first visit, I decided to return to Last Drop Village in Bolton — and I am so glad I did.

From the moment I arrived, everything was absolutely perfect. I was given a beautiful room exactly as I’d hoped for — lovely and warm, right next to the spa, and with a big comfortable bed all to myself. It was just what I needed.

Breakfast was delicious, with plenty of choice, and we enjoyed dinner in the Last Drop Inn — I had the cheeseburger, and the pie with mashed potato and vegetables was absolutely lovely too. Everything was fresh, hot and really enjoyable.

I visited the spa twice during my stay and it was so relaxing — peaceful, calming and just perfect for unwinding.

From check-in to check-out, everything went smoothly and the whole experience completely turned things around for me. Thank you so much to all the staff for making my return visit such a positive and enjoyable one. I will definitely be back!

Nice little place need to improve on service Clean and quiet Room to cold took about 6 hours for it to heat up
Bar food not great and service not great. Both for evening meal and breakfast

Really nice time. Lovely location and clean room.. Everyone is friendly and happy.. Cant wait to come back. Ps the spa. Is. Amazing

Lovely place and VERY helpful staff! I spent a lot of time on the phone with the staff to organise a disabled room, accessibility extras and hoist use. I've never known people go so above and beyond to help, so thorough and so kind.
Spa was lovely, really reliable hoist too. Driving distance from restaurants and shops. Pretty courtyard too. I must stress the help from staff was impeccable, however, in our accessible room, there was a step to enter the room, heavy doors that if you stayed by yourself, you'd struggle with, the wheelchair didn't fit through any of the doorways (luckily we had crutches to use.)
There was also only one hand rail by the toilet and nothing on the other side. A step to get into the shower too.

Stayed on a 'Revive 50' spa break in an 'Executive' room with inclusive Treatments, Dinner and Breakfast. The hotel has adequate car parking. Surprised at the proximity of the new housing development, constructed since our previous stay, which impacts the rural view and privacy in the hydrotherapy pool. Staff experience very good, throughout the hotel, helpful and professional. Enjoyed the spa treatments and facilities. The hydrotherapy pool area requires some maintenance, to include repair of loose and missing tiles. Male changing room lockers are awful, require chunky padlocks, not good for comfort and swimming practicality, some lockers have stiff catches, caused injury to thumb. Delicious food and excellent service experienced in the restaurant, also enjoyed a good breakfast. Bedroom lighting and room ambiance could be enhanced with a desk lamp and standard lamp. Comfortable large bed and pillows. Excellent shower pressure. Comfortable and pleasant lounge areas in the main building. Also visited The Drop Inn and enjoyed a walk around the site, also previously visited numerous times over the years.

Hydrotherapy session
Large, accommodating room
Comfortable pool Bathroom slippers too small for one of us

Just what we needed we had such a lovely time Everything was really easy and relaxing the room felt cosy and we really enjoyed the spa facilities I do feel breakfast should be included in the price

The spa was welcome after a long days travel. Food in the restaurant was lovely. Table service for hot breakfast food is a nice touch. Rooms are a bit dated and the pillows were really lumpy and very uncomfortable. Staff really helpful and accommodating

Wonderful, relaxing stay to celebrate my birthday. Will come back to experience the massage The service. Atmospheric, I think the building is grade 1 listed which oozes charm and history. chilled out vibe, peaceful and friendly - staff and other guests alike. Well equipped amenities, delicious, well priced food. Spa and infinity pool very relaxing with a good range of aromatherapy, sauna and steam rooms. Massages :m/ facials etc available but booked up sadly Travelled with my elderly mum and the floor walking through the large pool area to the spa area was quite slippy. Maybe a hand rail or slip maps may reduce slips / falls particularly with the elderly who can already be a little unsteady on the feet. We will bring flip flops next time as it could also be the complementary sleepers which are slippy when wet.

Valentine at last drop Location. Breakfast on second day. Room. Evening meal in clock tower. Told I couldn't book massage by phone and do online. By time email came through massage was already full. On Saturday the poached eggs at breakfast were cold. Sent back. Mine never returned and my wife's were cold second time as well.

I left feeling refuelled and so relaxed was the best stay I have ever had x It was just relaxing There was nothing at all I didn’t like I loved the whole facility

Liked it all The noise early hours of people being loud walking back to their rooms.

Staff were kind, courteous and efficient. The room was well equipped, clean. The spa and facilities appeared clean and well maintained. A great night at the function in the Pennine suite food was hot and tasty and the staff were efficient even with the individuals with allergies.

Had a lovely night's sleep, the bed was very comfortable. Nice spacious room, very clean. Staff were all lovely and the breakfast was tasty. We were there for a dinner dance and the food was delicious, and the service excellent.

Break Everything my second time here coming again april N/A

Great stay Location and place itself Other guest too loud

The massage was good and I felt very relaxed afterwards. Janet and the Spa staff behind the desk we're rude and we felt rushed. We arrived bang on time and then had to fill out the form. They mentioned more than once about not wasting any more time. We felt more like a bother than clients.

It was OK Good location Rooms decor was a bit tired

Got given our room at 2-20, had to wait 20 minutes in reception till the room was ready. We have been here before but this time On getting to the room was shocked it hadn't been cleaned.. dirty towels in the shower, overflowing rubbish bin, floor hadn't been hoovered and used cups and glasses left, complained and got upgraded which meant lugging luggage again to another room which was being finished cleaning, offered a £10 voucher, overall it hasn't put us off returning as we enjoyed the spa and pool

I was gifted a one night stay at the Last Village. The spa facilities and the ESPA treatment I had were good . My room was spacious and modern and the evening meal at the Clock Tower, using the £30 dinner allowance, was well cooked and tasty. The issues I had with the hotel were, firstly, a £10 voucher to spend at the hotel is provided per room at check in. I used mine for a glass of wine with dinner. I asked the staff in the restaurant how the voucher was redeemed and they said it would be sorted at check out the next morning. However, when I got back to my room after the meal, within 10 minutes a woman from the restaurant rang me asking whether I'd paid for the wine with my meal. I explained what I'd been told about the process, which seemed to have been accepted. However, 10 minutes later a man from the restaurant rang me haranguing me again about the glass of wine. I repeated the advice I had been given - by the Maitre'D in the restaurant - but it felt very much like I was being accused of avoiding paying £8.50 for a glass of wine. It was an unpleasant experience that spoiled my evening. Secondly, breakfast - both on the information sheet on the dressing table in the room (under glass) - and on the website - is advertised as 06.30 - 10.30. I arrived for breakfast at 09.50 and was told by reception staff that the "last sitting' was 09.45. The woman at reception was adamant the sheet in the rooms says you have to book and that the last sitting is 09.45 - but that is incorrect. I collected my things and returned to reception to check out and fed the facts back to the woman at reception who just said sorry, I'll pass that on. Hence, I got no breakfast. To think it's ok to acknowledge the hotel information is inaccurate yet not offer to let me - one person - have the breakfast paid for, on top of the calls hounding me about a single glass of wine that I had followed their procedures on, marred the experience. The staff need better training and internal communication to ensure they are all aware of, and understand, the hotel's policies. The woman at reception, in acknowledging what I fed back about the information, should have confirmed it with management. Instead I left the hotel hungry, before 10.30am, while breakfast was still being served. That is incredibly poor and it would deter me from staying again. Be warned people.

Exceptional spa The spa is exceptional

Staff were top notch, room was clean, food was great. Spa facilities were great too