Loved it Had an amazing day and night food was excellent atmosphere was chilled and the tribute act was fab

Fine and lovely set up Great cooked breakfast Explanation of facilities available or info in room would be nice

Enjoyable stay, excellent food in all locations The village was a lovely surprise. Shops , coffee shop/takeaway and a pub. Food very good in all locations. Breakfast very good, decent choice. A lady on reception wasn't very helpful when we asked about the locality, basically was told they don't have any leaflets because there was nothing to do around there, although there are some lovely walks around the reservoirs.

Excellent and very cosy I have stayed in the main hotel before and prefer the standard room in the main hotel rather than the courtyard room but still the quality of the facilities very good and will come again. That we had to pay for robe and slippers whereas last time I came it was in my room already and there were no additional price

We had our wedding at the last drop village 10.10.2025 we paid for a wedding package that included the food and the DJ with some drinks and canopies.
We stayed the night before the big day and we booked the honeymoon suite the day before as we also got that room as part of the package.
Well what a day we had nothing was too much trouble for our wedding co-ordinate Jaqueline, she ensure the day went very smooth for us and it seems to just flow keeping us relaxed with no worries about anything , the team was just fantastic they work tirelessly to ensure our day was special , the food and drinks was really good and the DJ was brilliant too.
If you are thinking of getting married this venue is stunning with stunning views and the team on site are superb.

Not 4 star Room was nice and breakfast was good. Showers in the leisure facilities were grubby, with mould and missing grout. Some tiles were displaced.
The outdoor spa faces an unattractive car park and residential houses.

Excellent Friendly staff, great location Na

Acceptable but good improve the basics. It It was my first for 55 years and whilst the hotel was greatly enlarged it was as described on the website. My room wasn't serviced after the first night's stay. No pen in the room and amazing they had no Marmalade available at breakfast.

I had an inner beauty facial and inner calm massage today and both were absolutely amazing. The therapist Ria was friendly, explained everything clearly and her overall manner was relaxing and calming. When I arrived, the reception staff were also very welcoming and friendly, showing me upstairs to the relaxation area where I chilled before my treatments. Highly recommend Ria, who is extremely good at what she does. She asked if I'd like her to focus on any areas, and now my upper back is knot free!! I cam away feeling like a new person with glowing skin, couldn't be happier. I'll be back soon for more 😀❤️

Beautiful location, relaxing and content. room, spa, restaurant NA

The spa amd tje quiet location .
Lovely hotel , friendly and helpful staff Nothing

Lovely hotel. Lovely setting. Helpful staff .
Spa is definitely a bonus . Nothing

The spa Is now in middle of housing estate. Rooms need updating

A wonderful hidden gem of a stay. I would love to keep this a secret so it doesnt become too popular, but everything was fantastic. Staff, facilities, lay out, the quaintness of it all. Wonderful hidden gem.

Mixed feelings The young waiting staff were friendly, rooms were comfortable and clean. The spa staff were very helpful. The older serving staff were less obliging. The room rate was a little on the expensive side as decor needed updating including the corridors. The white wine served at dinner was on the warm side, and some more training/practice on cocktail making is needed.

Spa was absolutely perfect after a long day out on business x I really enjoyed the use of the spa facilities, the restaurants available on site offered a fantastic range of options and the onsite steak restaurant was superb. The prices were very good. The rooms are very dated, and the carpets are in need of a clean round by door. The cleaner missed all round the edges of the bathroom so when seated on the toilet you were presented with an array of hairs...

Lovely stay Staff and dinner was nice The breakfast is overpriced especially for someone who doesnt like full english. The plates were too small for my toasts. For £14.95 a hot tea really shouldn’t be charged.

A very pleasant and comfortable overnight stay. The surroundings were very relaxing, and the room was cosy and comfortable. Staff were all courteous and helpful. We thoroughly enjoyed our evening meal in the Courtyard restaurant.

Excellent value Foid great and pool

Lovely and will stay again if travel to the area. Gorgeous old buildings. It was raining really heavily and not all area are covered. I got wet going from one area to another. If it hadn’t have been raining, that would have been fine.

Our 1st facial ESPA treatment at the Last Drop and won't be our last. We had a joint treatment room and our therapists Almas and Ria where professional. Informative and absolutely amazing. Our facial were perfect, relaxing and the products not only smelt beautiful, they were carefully selected to match our skin types and selected carefully for specific allergies.
We highly recommend Almas and Ria and this treatment.

I am a bit shocked at how run-down the rooms are considering the hotel space downstairs is immaculate.
I have now stayed in the hotel four times over the past three years (the most recent two visits were with my partner and the previous two were with my company).

My biggest bug-bear is the carpets throughout the hotel, most of the carpets in the hotel either need a VERY deep clean or they need replacing, I don’t usually get the “ICK” with anything but the carpets definitely give me the ick.

The bathrooms in atleast half of the hotel haven’t been replaced for atleast 20-years and are now looking very dated compared to their competitors.

If the investment was put into the hotel I could easily see it rising from a four star to five star hotel.

My other issue with the rooms is the severe lack of electrical sockets to plug anything in. Especially as the rooms aren’t air-conditioned and desk fans need to be used to cool down the rooms. The hotel should definitely invest in air-conditioning in all the bedrooms seeming the summers are only going to get hotter and hotter and desk fans are pretty rubbish at cooling down a boiling hot room.
Additionally the sockets at the side of the bed are at an annoying height and positions (the light switches and socket should be above one another, rather than side by side), because currently if you want to plug anything in, you have to move whatever you have on the bedside shelf to be able to plug something in (better thought about how people will actually use the room, helps in avoiding these mistake that annoy people).

It would also be nice if each room had a small fridge, to keep Milk and other things cool in, rather than sitting on a counter/table and going off after just a day because the room is so warm

Finally the layout of the car-park needs a serious looking at, if you own a long car (like a coupe) it’s really hard to get out of the parking spaces when the car-park is full. The front car-park ideally needs to be extended

Lovely atmosphere, I liked the little village area and spa, good choice for breakfast, staff were friendly. Took over an hour for a pizza. Pillows were hard, but that's a personal thing as a side sleeper.

Would stay again! Food in the restaurant was excellent. Staff were friendly and helpful. Beds were comfy. Room was really nice and clean. Spa pool was lovely and warm and rest of the spa was really nice Room service food was cold and expensive for what you got. Spa was very overcrowded.

Handy for business. It felt a bit soulless. Very annoying online ordering system for food which wouldn't work for me. Staff were very helpful taking my "Face to face" order in the end.