The Last Drop Village Hotel & Spa
Latest Reviews
A Christmas gift bought for my husband and myself on a 2 night dinner bed and breakfast but due to coronavirus we had to put it to one side for a while,
We finally made it this week and we really enjoyed it ,the staff are friendly and the food was really good very good value for money.
We finally made it this week and we really enjoyed it ,the staff are friendly and the food was really good very good value for money.
Source: tripadvisor.co.uk
Booking was easy. I was emailed to book a spa slot, although I didn't realised I'd only booked the hydro pool, not the main pool. Booked dinner with ease. Very warm welcome when we arrived, and we were able to get into the room early. Spacious room...nothing special, but functional. Had hair dryer and tea and coffee facilities. The bed was very big, but more importantly very comfortable. Doors banging could be heard, as could some children running above us, so this walls/ceilings. Went to the bar for a drink, was supposed to be table service due to Covid, we sat down, but we were not approached. I went to the bar and asked if we order from the bar, to which I was told yes, bit confusing. Dinner was very pleasant, good service, and we didn't have to wait long. Breakfast...not particularly well organised. Had to wait a while to have our order taken. We finally ordered our food, but had a bit of a wait for tea and coffee. Food arrived, freshly cooked, however elements of the order was missing, such as juice, fruit and pastries, plus my poached egg. In fairness to the waitress, she rectified it quickly and professionally. Breakfast tasted good, but wouldn't say it was worth £15.50 per person. Manager presence was big when we visited, and they mucked in, possibly some staff shortage was an issue. All in all it was a good stay, just not very well organised at times. The hydro pool was lovely and warm, if not a tad odd having the view of the car park. Pool changing rooms need a lot of work, not pleasant at all. Also lockers require £1...feel they need a system that doesn't require residents to take money...as we simply went in our swim gear. We were not offered a robe either. Ideally I'd like to give 3.5 stars...it's not awful, and I'd go again they just need to tweak some things.
Source: tripadvisor.co.uk
Excellent value, location and service.
Excellent gluten free breakfast, good walks for the dog and excellent pub down the road.
Shower went very hot then cold but nothing major.
Source: booking.com
Well we arrived for our 20 year anniversary. I had booked a surprise for my hubby, had booked the room we stayed in for our wedding night, I had booked afternoon tea also, we went for a swim.
We had a fantastic time very relaxed just what the doctor ordered. All staff were very attentive from moment we arrived till we left, all food was very good.
I only have a couple of negative points are the room we stayed in room 11 you couldn’t shut the bathroom door easily and in the bar area the carpet was a little dirty.
We had a fantastic time very relaxed just what the doctor ordered. All staff were very attentive from moment we arrived till we left, all food was very good.
I only have a couple of negative points are the room we stayed in room 11 you couldn’t shut the bathroom door easily and in the bar area the carpet was a little dirty.
Source: tripadvisor.co.uk
Last minute getaway. Stayed several times and just wanted somewhere to relax for a few days in all this madness!!
Not disappointed- staff are always lovely and attentive can not fault them at all. Always had a smile despite some challenges with guests.
Hotel was clean and well organised.
Nice base for walks and dog and teenage friendly!!
Thank you :-)
Not disappointed- staff are always lovely and attentive can not fault them at all. Always had a smile despite some challenges with guests.
Hotel was clean and well organised.
Nice base for walks and dog and teenage friendly!!
Thank you :-)
Source: tripadvisor.co.uk
Spa Break
Lovely spacious room and comfortable bed. Meal in restaurant was good.
Didn’t realise there was going to be quite few stairs to climb to get to our room.
Source: booking.com
exceptional
everything went well, staff exceptional, amazing experience, staff was above and beyond, rooms and facilaties were very good
the only thing that was quite an issue, was the breakfast, i had to wait more than half an hour for toast, by then had to have a new breakfast as went very cold waiting for the toast, then when finally arrived it was"nt toasted properly, in fact it was just like normal bread, quite dissapointed, also there was little silver fish on the bedding
Source: booking.com
Nice place for relaxing but needs bits off improvement
Spa facilities were top notch swimming pool, hydro therapy pool was lovely, breakfast was nice.
Our wifi in our room half the time didnt come on, we had to ring to get the cleaner to come and clean our rooms, half the stuff were off like sauna steam room. Room was quite warm need a fan in there for summer times. Hated having half an hour spa sessions but we used it longer when there was less people. Hate that you have to check out early 11am but check in at 2pm
Source: booking.com
Unique hotel in a lovely spot.
The freshly cooked breakfast was fabulous. Please don't go back to the breakfast buffet! The waitress was very friendly and polite making us feel very welcome.
Disappointing that the surrounding land is now a new housing estate. Losy a bit of appeal because of it.
Source: booking.com
Check in was fine until I arrived in my room to find the previous guests dirty bedding and towels lying in a corner of the bedroom.
Bathroom a bit grubby but bed was comfortable.
Bar area was okay and restaurant food okay.
Entertainment started around 9pm when a guest was trying to tempt staff to have a fight.
Bathroom a bit grubby but bed was comfortable.
Bar area was okay and restaurant food okay.
Entertainment started around 9pm when a guest was trying to tempt staff to have a fight.
Source: expedia.co.uk
Exceptional
It was in a lovely location, nice and quiet and staff were very friendly n helpful.
Breakfast was a bit on the small side but apart from that no complaints.
Source: booking.com
Amazing atmosphere in the evenings, group of friends around in courtyard bar area. Nice selection of drinks at fair prices, would defiantly go again next time we are in the area. Faye served us for the night, very friendly and warming.
Source: tripadvisor.co.uk
Superb
Room size was great. Good selection for breakfast. Nice nature walks around the hotel
Source: booking.com
Great stay
The attentiveness of the staff The lovely room and great breakfast.
Limited use of the spa, which was the main reason for choosing the hotel. While I accept Covid’s influenced this I would expect rates to reflect.
Source: booking.com
Exceptional
Lovely and friendly staff. Definitely stay again.
Source: booking.com
Very good
Beautiful relaxed venue
Food and bar overpriced and food mediocre fantastic stay spoiled by food
Source: booking.com
Exceptional
Was so relaxed and myself and my two daughters had a really good time.
Source: booking.com
Room was nice and clean went in resteraunt for evening meal but the choice off food was very disappointing not enough selection but our meal was lovely so was the starter breakfast did not arrive to our room which we booked for went to reception 2 times when it did finely arrive no toast or beans other than that It was a lovely peaceful break for me and my husband d will definitely go again staff were very nice and helpful
Source: tripadvisor.co.uk
Our 3 night stay at this hotel was unplanned, due to car trouble. We needed a base close to Bolton whilst the garage fixed the car. For the price, we were highly satisfied with our room, which was comfortable and clean. Having been on the road for a couple of weeks we picked room only, so can't comment on breakfast. We did eat in the bar and in the restaurant. The food was good. Yolande, the head receptionist is a stand out colleague, who was simply brilliant at calming the feathers of a few stroppy guests I couldn't fail to notice. Seriously, when problems occur beyond a hotel's control, a bit of patience and understanding would help. We enjoyed our banter with more experienced barman. Wish I had caught his name. When he was on duty we didn't wait to be served. He was consipicuous by his absence on Tuesday. A less experienced team behind the bar needed far better supervision and management. They were trying their best to juggle restaurant drinks order and the busy hotel bar but lacked direction, particularly as there was an unruly group in the bar that night. Personally, I think they should have been better dealt with by a duty manager. The additional hotel facilities were a bonus. I made use of the spa and pool facilities and had an amazing Back Neck and Shoulder massage with Ellie. I am sure Covid restrictions have had an impact on normal working practice. I would very happily return to the Last Drop Village Hotel and Spa. It could be fabulous.
Source: tripadvisor.co.uk
Pleasant
Great location, friendly staff, good pool.
Feels tired and in need of some modernisation. Rooms are really poorly soundproofed. Breakfast was disappointing.
Source: booking.com
Brilliant
Staff were so friendly and helpful
Nothing really, a few steps to our room with a Pram but that was it
Source: booking.com
Pleasant, with potential to be excellent.
Our 3 night stay at this hotel was unplanned, due to car trouble. We needed a base close to Bolton whilst the garage fixed the car. For the price, we were highly satisfied with our room, which was comfortable and clean. Having been on the road for a couple of weeks we picked room only, so can't comment on breakfast. We did eat in the bar and in the restaurant. The food was good. Yolande, the head receptionist is a stand out colleague, who was simply brilliant at calming the feathers of a few stroppy guests I couldn't fail to notice. Seriously, when problems occur beyond a hotel's control, a bit of patience and understanding would help. We enjoyed our banter with more experienced barman. Wish I had caught his name. When he was on duty we didn't wait to be served. He was consipicuous by his absence on Tuesday. The additional hotel facilities were a bonus. I made use of the spa and pool facilities and had an amazing Back Neck and Shoulder massage with Ellie. I am sure Covid restrictions have had an impact on normal working practice. I would very happily return to the Last Drop Village Hotel and Spa. It could be fabulous.
A less experienced team behind the bar needed far better supervision and management. They were trying their best to juggle restaurant drinks order and the busy hotel bar but lacked direction, particularly as there was an unruly group in the bar that night. Personally, I think they should have been better dealt with by a duty manager.
Source: booking.com
great value
room was great. good facilities
na
Source: booking.com
Pleasant stay for a short break
The room we had which had sleeps 4 for the 3 of us (2 x adults and a 15yr old) was plenty big enough on the ground floor of one of the annex buildings. Comfy beds. Large flat screen tv. Tea and coffee making. Hair dryer and ironing board/ iron. Quiet didn’t really hear anyone else. Spa - pool was great although limited to 30mins a time and need to pre book. Friendly staff. Large car park. Location - not far from west pennine walk. Golf nearby as is Turton Tower either a short walk or drive. We ate in the bar (not restaurant) on the first night the steak burger and suratcha chicken were tasty.
Breakfast was disappointing and not what we expected from a 4* hotel. Seemed rushed. Ingredients could have been better. Had raw black pudding on second day which I had to send back. We had less and less of the cooked side of it each day. The menu showed £15.50 pp (we paid as part of the room rate £96 per night for the 3 of us on booking.com)
Source: booking.com
Good
I loved breakfast and the cleanliness of the rooms, bar area and throughout the hotel.
Due to COVID-19 you had to book in adavcne to use the pool area. We were not told this when booking the hotel online and I had to personally ring as I knew that Manchester and Bolton were reviewing their lock down procedures. Once I found out that you had to book to use the spa, I rang them prior to the visit and spoke to someone who agreed that it had been booked for the agreed time. However, when we arrived at the agreed time to use the pool, my information was not found and we couldn't use the pool at that time. We were told that we could use it the following morning before checkout or they could fit us in 2 hours later than the original agreed time. The issue then meant that we had to push our other reservations off the hotel site back for even later that evening. The matter was resolved quickly, however it shouldn't have occurred in the first place.
Source: booking.com
