The Last Drop Village Hotel & Spa
Latest Reviews
It was excellent. Beautiful location
Excellent service and value for money.
Excellent service and value for money.
Source: expedia.co.uk
Very friendly and helpful staff on arrival. Rooms are comfortable. Food in the restaurant very nice for evening meal. Had a special offer on, 2 courses for £18. Very good value. Breakfast was also nice and plenty to eat. The pool and hydro were lovely and clean. Nice walks in the surrounding area. We walked to the Jumbles country park. We'll worth a visit for its views of the reservoir. Will definitely be back for another stay.
Source: tripadvisor.co.uk
Expected more after reading the reviews. This themed complex has a lovely setting and facilities, but the older rooms are unacceptably worn out, unhygienic and appear to be maintained by cowboy tradesmen - especially the bathrooms, yuck! Staff were very helpful though and after two room moves was given what they described as a free ‘upgrade’ to a clean room, with comfortable bed, linen and a modern shower room (see pic). There appears to be lots of new extensions being built, but they would be wise to spend a portion of that money on renovating some of the existing rooms.
Source: tripadvisor.co.uk
Exceptional
Lovely place to stay for me and my boyfriend. Loved the spa so relaxing
Source: booking.com
A great weekend treat.
Spa was great. Loved the village
Food was cool in the restaurant but was good value. Wine list affordable.
Source: booking.com
Unexpected Quality
You usually think you get what you pay for but in this case you get way more than what you pay for. The price you pay for a room and it includes the SPA is unbelievable. The staff are always smiling and are happy to help and actually get to know you and speak to you aswell as their knowledge of what they sell. I asked the barman to suggest me a drink and after talking he suggested a WU WU (if that’s how you spell it). The dining staff suggested food that they have tried and every interaction with staff was pleasant and informative they could not do enough for you. The management was always visible making sure that everyone was adhering to social distancing but was very pleasant and always working and making sure you are ok. Even when smiling and laughing they walked over and asked if there is anything else they can do.
The only thing I did not like but cannot is that the time in the pool and thermal suite is limited but that is to ensure all guests have enough time.
Source: booking.com
Happy customers!
The property was beautifully maintained and well kept. It was clean and tidy every where. We ate in the bar area on Thursday evening and the meal was delicious! All of the staff were great, but John and Stuart were incredibly friendly and nothing was too much for them. They stood chatting to us and were very attentive but not imposingly. The sticky toffee pudding was AMAZING!!!!!!! The choices on the breakfast menu were great. Given that we stayed so close to lockdown easing, the measures the hotel have taken left us feeling really safe and at ease and we would absolutely stay here again.
The pillows were really uncomfortable. Too hard. I was disappointed with the breakfast on both days; the first day, my poached egg was overpowered by the taste of vinegar and on the second day, all the food was cold. Having said that, as soon as I told the staff, they were very apologetic and quickly rectified the issues.
Source: booking.com
Last minute stay
Good location great spa
Only complaint is there was someone else’s half finished breakfast on a tray directly outside the room door from when we arrived until the next morning
Source: booking.com
Good
Beautiful location
Apart from being woken up in the night with couples fighting outside and screaming and shouting was very scary, the police should have been rang !! Was given a complementary breakfast for my inconvenience
Source: booking.com
Exceptional
Everything
Nothing
Source: booking.com
Superb
Staff very friendly and accommodating. Very good systems in place to keep everyone safe. Everywhere was constantly being cleaned by staff. Lovely room and comfy bed. Breakfast delicious.0
Not all facilities open but this is due to covid restrictions rather than the hotel.
Source: booking.com
Exceptional
I liked the room
The price of alcohol,nearly £19 for two double vodkas and mixer.i thought that was a bit rude
Source: booking.com
Excellent stay although sleeping was difficult due to the heat!
Room was lovely although very very hot. Bar areas and grounds very nice and well kept.
The lack of air conditioning or at very least a fan in such hot weather meant it was difficult to sleep especially with the restriction on the window openings. I appreciate the hotel can't cater for such freakishly hot weather but fans are relatively inexpensive and would help for such occasions.
Source: booking.com
I stayed with my partner Brent at the hotel for 1 night as part of a long week visiting his parents near Manchester and I could have not been more delighted of the stay.
We arrived after lunch and it was a stunning day, so we booked the spa to enjoy a bath in the sunshine. When we entered the room I was stunned by the details of care put in our room. Freshly cut fruits was awaiting, a beautiful chocolate from Lily O’Briens (which I didn’t know and I’m now a fan of) and a bottle of chilled champagne. I felt like on honeymoon! Thank you Last Drop Hotel! You made my day.
We arrived after lunch and it was a stunning day, so we booked the spa to enjoy a bath in the sunshine. When we entered the room I was stunned by the details of care put in our room. Freshly cut fruits was awaiting, a beautiful chocolate from Lily O’Briens (which I didn’t know and I’m now a fan of) and a bottle of chilled champagne. I felt like on honeymoon! Thank you Last Drop Hotel! You made my day.
Source: tripadvisor.co.uk
Lacks attention to detail. Staff need more training. Breakfast below par.
Nice big rooms, especially for families. Very nice venue with on site spa. Good sized parking spaces.
We got charged more for our second night for the same room. First night we had bottled water, hand creams and extra towels in the room. Second night nothing, even though we paid more for second night. The shampoo bottles are not fit for use. Hard plastic, so you can't get content out of bottles. Shampoo itself dries out skin. Unpleasant hallway smells need to be taken care of. Outdated hallway carpets could be the cause of the smells.
Source: booking.com
Exceptional
It was cheap
Source: booking.com
Lovely hotel , checkout was quick and ran smoothly , the spa was lovely the food was great the reception staff where really friendly and helpful , the manager was particularly helpful getting us in the spa and a table in the restaurant etc all in all a great hotel
Source: tripadvisor.co.uk
Very nice hotel, restaurant needs updating as it has the feel of a 1960s hall so looks a bit bland
Breakfast was really nice, I have stayed here before to attend a wedding reception
One pillow on the bed is not enough, I have stayed in Amy hostels which have a pillow menu or spare pillows in the wardrobe
Source: booking.com
Great set up and well looked after thanks again.
Breakfast was really nice. We will visit again.
Source: booking.com
Exceptional
everything the gym and pool amazing
Source: booking.com
A mediocre stay
Spacious clean and well aired room. Nice bathroom.
Didnt realise no lifts. Stairs were difficult. Request for fruit on arrival wasnt carried through. Service at breakfast and dinner was slow. Dinner at the Last Drop Inn was over priced, things missing or wrong items brought, food edible but not high end and service not great. Waited over 20 mins from sitting for drink order to be taken. Hotel room easily looked into by walkers by. No toilet brush in room.
Source: booking.com
Beautiful location
Beautiful location, I included breakfast it was lovely. I booked an executive room.
The bar at night after 11pm when we came back the TVs only had football on and the tv channel wasn’t allowed to be changed, so not very romantic, a few couples in the bar area just wanted a music channel on. We didn’t want the volume higher or anything like that. Staff were lovely but they was told that the manager would not allow it to be changed. All the little shops weren’t open but understandable due to the Covid virus, yet when I rang to ask if everything was as normal I was told yes
Source: booking.com
Had lovely service from Esmé in the Courtyard Bar when I went in for drinks with a friend, lovely girl and very welcoming! Such a pleasure to have such lovely service on a wonderful day! Just such a lovely atmosphere.
Source: tripadvisor.co.uk
Just returned from a 2 night dinner , bed & breakfast stay to celebrate my sisters 40th birthday
Great value , we had the executive suite which provided bathrobes & slippers , tea/coffee ,bottled water , iron , hairdryer & toiletries
Spacious rooms & comfy bed
Plenty of free parking available
The little village of shops were a nice extra but was a shame the tea room & pub were still closed
We booked time slots for the main pool & hydro pool , both excellent condition & maintained well , best to book early as possible as used for members also
Restaurant manager was most helpful accommodating our large group keeping within all guidelines
Restaurant staff provided a great service
Bar staff friendly & pleasant
Reception staff very helpful & provided excellent customer service
We also requested to look around the wedding venue for future reference
All in all we had an excellent experience & a fantastic stay will definitely return
Have already recommended to family & friends
Great value , we had the executive suite which provided bathrobes & slippers , tea/coffee ,bottled water , iron , hairdryer & toiletries
Spacious rooms & comfy bed
Plenty of free parking available
The little village of shops were a nice extra but was a shame the tea room & pub were still closed
We booked time slots for the main pool & hydro pool , both excellent condition & maintained well , best to book early as possible as used for members also
Restaurant manager was most helpful accommodating our large group keeping within all guidelines
Restaurant staff provided a great service
Bar staff friendly & pleasant
Reception staff very helpful & provided excellent customer service
We also requested to look around the wedding venue for future reference
All in all we had an excellent experience & a fantastic stay will definitely return
Have already recommended to family & friends
Source: tripadvisor.co.uk
The room was shabby carpet was very stained and dirty. Not quite the executive room we were expecting . Man screaming shouting asmashing stuff and throwing glass table outside window at 23.45. No security just bar staff not really helping situation. Not the relaxing night away we had planned.
Source: tripadvisor.co.uk
