The Last Drop Village Hotel & Spa
Latest Reviews
Disappointing
The food could not be faulted at all. The scenery was beautiful however building houses immediately next to and overlooking the spa area seems odd!
Despite booking use of the spa facilities we were unable to use them due to capacity. I acknowledge that the booking was only made the day before, however there was an option to book with or without use of the facilities, I opted to pay to use them. I emailed the spa immediately on booking to book a time slot - no reply. On check in, I mentioned this and was advised to go and visit spa reception. I did this - no availability for 2 people. I went back to reception and received shrugged shoulders. Covid - many quests not wearing masks when walking round inside. Hand sanitisers empty. Service - very very slow. I completely appreciate that Covid has made this more difficult for staff however, they didn’t seem to have processes to follow. Very haphazard and no leadership. Whilst awaiting to order breakfast we watched one staff member try to put a pair of gloves on for 10 minutes. Cleanliness - the skirting board in our bedroom was thick with dust, as were the window frames. Cobwebs in the bedroom and bathroom.
Source: booking.com
Clean and enjoyable, breakfast could be improved.
I enjoyed the room facilities, lovely and clean and friendly staff along with an enjoyable time at the spa.
The breakfast brought to the room was unfortunately stone cold and missing items, I could tell it had just been pre heated as the inside was cold and the outside warm. Also, there was noise from the bar area until 2am! A little rowdy considering breakfast starts so early.
Source: booking.com
Exceptional
Everything
Nothing
Source: booking.com
Came for the spring getaway, room was clean lovely beds and large spacious bathroom. Spa was excellent, staff friendly and a wonderful server in the restaurant, a young man didn't catch his name but he was lovely, dinner was brilliant as was breakfast, a brilliant stay and great rewards for booking direct, the lady on reception was also really nice! Have been a few times now and will absolutely be coming back if the service stays this good!
Source: tripadvisor.co.uk
Some areas of the hotel where quite tired. The room was of a great size abs comfortable however not the cleanest. Also t
Staff were excellent, very friendly abs couldn’t do enough for you. Food in the north the restaurant and bar was lovely. Room was a great size and comfortable.
Cleanliness in some areas
Source: booking.com
Superb
Spa facilities are excellent services is great. The evening meal and breakfast where very enjoyable u
The room was a little plan and the shower was only OK
Source: booking.com
I'd like to thank you and everyone at the Last Drop for looking after us all, you were amazing.
I'd really like to give a special thank you to Abby who looked after us at the bar the night before and also on our wedding day.
She went above and behond for us all, always had a smile on her face and couldn't do enough for us. Keep hold of her!
Please relay this to her from Gail and I.
Thank you also to nas for making everything run smoothly on the day.
All the staff at the Last Drop Village are so warm and welcoming.
We will definitely be coming back to see you all.
We truly had an amazing time.
With love
Kev and Gail
I'd really like to give a special thank you to Abby who looked after us at the bar the night before and also on our wedding day.
She went above and behond for us all, always had a smile on her face and couldn't do enough for us. Keep hold of her!
Please relay this to her from Gail and I.
Thank you also to nas for making everything run smoothly on the day.
All the staff at the Last Drop Village are so warm and welcoming.
We will definitely be coming back to see you all.
We truly had an amazing time.
With love
Kev and Gail
Source: tripadvisor.co.uk
Had a wonderful time.
The room was spacious, comfortable, we came for my 60th birthday present from my son and wife. Had a lovely relaxing time nice walk in the evening before bed lovely scenary. All in all
Source: booking.com
Excellent value solo traveller break incorporating dinner, afternoon tea, spa treatment, sandwich lunches and so much more. Above all the welcome was warm and service levels exceeded all expectations. Thank you
Source: tripadvisor.co.uk
Overnight stay which included use of the pool and spa facilities, evening meal and breakfast. Excellent value for money! Such a lovely setting, all staff were so friendly, room was adequate, bed very comfy. The pool and spa were great and well organised. The evening meal and breakfast were excellent. Will definitely recommend to friends and hope to make a return visit ourselves. Many thanks to all the staff for being so efficient in such difficult times.
Source: tripadvisor.co.uk
Brilliant value for money. Check that the spa treatments are available before you book the hotel. We didn’t and they were booked solid until the end of the month. We were not told this until the day we were going. Staff were all lovely. Pool and thermal spa was excellent.
Source: tripadvisor.co.uk
Pleasant
Had all the facilities we wanted and everything worked according to plan
Food choices a little uninspiring but perfectly fine, every thing a little bland, Staff appeared a little unsure about how to process certain requests/ orders but were friendly and helpful
Source: booking.com
We have stayed here a couple of times the service is amazing there isn't one bad staff member the spa is a must do trip.
From the views to the hotel to the rooms its truly amazing and will always hold a special place in our hearts
From the views to the hotel to the rooms its truly amazing and will always hold a special place in our hearts
Source: tripadvisor.co.uk
Very nice hotel stay, although we did book a cottage and on arrival soon learnt it was a hotel room family room which was ok but was really hoping for a cottage room. We used the pool and spa and it was lush. We received 2 free drinks and a 2 course meal which we paid extra to make it 3 course . Food was very nice and staff friendly .
£10 off voucher also given to us on arrival.
£10 off voucher also given to us on arrival.
Source: tripadvisor.co.uk
Good
Being overcharged £102 on our checkout bill!!!!
Source: booking.com
Absolutely loved it from start to finish
From the drive up seeing the exterior and entrance we just knew it was going to be great
Reception staff were lovely
Room beautiful
Food breakfast, lunch and dinner spot on
Courtyard was a great touch, just like being in a little village
Spa with the pool, steam rooms, saunas and heated infinity pool was great
Just brilliant and will definitely stay again and recommend
From the drive up seeing the exterior and entrance we just knew it was going to be great
Reception staff were lovely
Room beautiful
Food breakfast, lunch and dinner spot on
Courtyard was a great touch, just like being in a little village
Spa with the pool, steam rooms, saunas and heated infinity pool was great
Just brilliant and will definitely stay again and recommend
Source: tripadvisor.co.uk
My wife and I held our daughters wedding reception recently, it was a wonderful day.
Staff service was excellent, both friendly and helpful and food was excellent too.
We would highly recommend to anyone
Staff service was excellent, both friendly and helpful and food was excellent too.
We would highly recommend to anyone
Source: tripadvisor.co.uk
Had an amazing night away at unbelievable rate including room, spa, dinner, breakfast plus some added benefits for booking direct. Can’t believe the value for what we got.
We stayed in a cottage room. If you are a light sleeper you may want a different style of room as the cottages are grouped together and you can hear some noise. (This is advertised at booking so I knew to expect this and I can sleep through anything!)
The room was huge and spotless with all extra ready in room. Robes, towels and bedding smelt amazing-really fresh. Bathroom was big with shower and bath.
The food was amazing! I didn’t want it to end.
The thermal suites at the spa was so relaxing and left us feeling refreshed.
All the team members where polite and courteous and they even put a birthday plate and card in the room for my partners birthday.
Throughly enjoyed-highly recommend.
We stayed in a cottage room. If you are a light sleeper you may want a different style of room as the cottages are grouped together and you can hear some noise. (This is advertised at booking so I knew to expect this and I can sleep through anything!)
The room was huge and spotless with all extra ready in room. Robes, towels and bedding smelt amazing-really fresh. Bathroom was big with shower and bath.
The food was amazing! I didn’t want it to end.
The thermal suites at the spa was so relaxing and left us feeling refreshed.
All the team members where polite and courteous and they even put a birthday plate and card in the room for my partners birthday.
Throughly enjoyed-highly recommend.
Source: tripadvisor.co.uk
Had an amazing wedding reception on my wedding day my husband and I were blown away by the staffs generosity and kindness to ensure our day went without any issues , it was perfect as was the room we stayed in !
Source: tripadvisor.co.uk
Everything was absolutley brilliant, the only thing I would say is I was a bit disappointed with the food in the evening and breakfast. I just felt there wasn't much choice and when the food did come it wasn't amazing.
Source: tripadvisor.co.uk
Great hotel.
Spa is great, nice location, friendly staff.
There is no aircon in the rooms, we were staying on a hot day. Room gets hot and only tiny top part of the window can be opened.
Source: booking.com
You will not be disappointed with this hotel every little bit of our stay was perfect. the spa facilities are absolutely lovely the food the staff everything was fantastic. We will be coming back there is no doubt about that.
Source: tripadvisor.co.uk
Overall our stay was good. The room was nice and clean. The spa facilities were excellent and well organised organised. Service in the restaurant wasn’t great - we waited a long time for dessert and at breakfast my plate was being cleared whilst my husband was still eating. The breakfast was really poor and let the stay down!
Source: tripadvisor.co.uk
The hotel and facilities were fantastic. Whilst it has its old country house charm it was also very clean. Apart from there were a few discarded items under the bed.
The end of our stay was hampered by being charged £16.50 each for breakfast to be brought out 1 sausage, 1 egg scrambled, 1/2 a grilled tomato and a few small mushrooms and a table spoon of beans. I left breakfast feeling robbed by what I had received and even though it’s not a buffet I still think a normal portion should be given or even offered seconds for the price or £16.50
The end of our stay was hampered by being charged £16.50 each for breakfast to be brought out 1 sausage, 1 egg scrambled, 1/2 a grilled tomato and a few small mushrooms and a table spoon of beans. I left breakfast feeling robbed by what I had received and even though it’s not a buffet I still think a normal portion should be given or even offered seconds for the price or £16.50
Source: tripadvisor.co.uk
Utilised the keyworker offer and for £119 it was exceptional value. Pre booked the pool and spa and wasnt too busy at half four. The hydropool is lovely! Really impressed with room which was one of the cottages. Really spacious everything we needed bathroom also huge. We ate evening meal which was really good only niggle was the service was very quick! Bar prices are ok for a hotel and as part offer had 10 pound voucher to spend so cheap round. Breakfast was also good quality. Nice fresh fruit, pastries, and full english breakfast just missing a hash brown.
Overall we had an excellent experience will be looking forward to returning in the near future
Overall we had an excellent experience will be looking forward to returning in the near future
Source: tripadvisor.co.uk
