The executive room was tired with several flaws. It was an expensive nights stay so we expected better. However the food was very nice and we enjoyed the leisure facilities as a family. The bar had also ran out of Diet Coke and didn’t stock J20’s either.

Arrived slightly early but room was ready for us. Lovely smelling toiletries in the room from the spa. Room was clean and a perfect temperature. We made use of the spa which was incredibly relaxing. It was a little busy in the afternoon but we got up early the following day and had it almost to ourselves. Great nights sleep and breakfast the next day was delicious. We’ll definitely be coming back.

Comfortable accommodation very pleasant staff Our bedroom was spacious and had a lovely view. The beds were comfortable and the bathroom almost looked new. The staff were exceedingly pleasant and helpful. There was no shaver socket in the bathroom which seemed unusual.

Unfortunately surprises left in your room from previous guests are never welcome! Definite concerns around standards of cleanliness.
On a positive the staff were professional and helpful and the food was lovely!

Excellent and friendly staff. Room very comfortable and spacious. Fantastic Spa, good size swimming pool and the thermal pool was out of this world! If wanting Spa treatments, book in advance as spaces fill up quickly. Would stay again.

I found this booking originally on a discount site ( maybe wowcher I can’t remember ?). I then looked on the website and it was about 15£ more but With the promise Of glass Of wine on arrival, late check out early check in, free 10£ voucher. When we arrived none of this was mentioned and I completely forgot.. would have been a lovely experience to have a glass of wine as promised on arrival. The late checkout wasn’t allowed even though promised. I asked about the 10£ voucher and the rude receptionist on Tuesday morning ( older with glasses I think ) said it would be fine to use the card that has the room key in. Went to pay at the bar and was told I needed a voucher. Had to go back to the reception and queue again to get it? She clearly must have known.. when I was queuing there was 2 more people trying to check in and being refused early check in, the woman was also saying ‘ we don’t do the offer anymore for the wine’ even though it clearly says it online when booking and in the card for the room key! I booked through the website for these reasons and they were basically ignored.. generally the staff were ok. The younger girls on Monday eve in the bar were all lovely but in the day they were all a bit more rude. I ordered soup with bread and it took ages to come ( my partner had finished his) and then it came with no bread and I had to ask??. The spa was really nice and I would definatley come back for this reason. Unfortunely they wouldn’t let us in after we checked out as I asked if there was anywhere to put my bag, but we had checked out 5 mins ago and if I didn’t say anything we could have just gone right in.. we were looking forward to it- this should be more clear when you arrived - properly explained!?? Also we shoul have had late check out which would have prevented this. The room was very nice but the bathroom had hairs all over the wall! It was lovely overall And I had a lovely time, but the staff behaviour on the checkout day brought it down a bit sadly

Superb Fremiendly staff

Great hotel Was great local for over night stay Only down fall was view from the spa pool was a building site

Will definitely stay again Room very spacious. Great Spa facilities

This hotel is let down badly in the the food is atrocious and the restaurant service leaves a lot to be desired. The staff were friendly enough however they missed out any training or systems. The food as described on the menu was not served. Had to send two meals back. As they were tasteless and not as described. Breakfast was awful and not paid for.

For us the layout was far too spread out which when you have a slightly immobile person in your party was completely inappropriate and this was not highlighted. Breakfast was not included and a charge of £16.50 per person I felt extortionate.

Stopped here on way back to Scotland. It's located on the outskirts of town with a housing estate being built in the grounds but that aside, the rooms were nice and the pool was perfect for a family swim. Food was overpriced. There's a lovely Italian does take away pizza and a delicious breakfast from 10am close by.

Great stay Spa, good night sleep, good food, good staff

We had a fantastic time Everything was very pleasing

Loved this place will defo come again The Spa and Pool are wonderful, slippers and robes provided which make everything some much easier. The food in the bar was great, expensive but wonderful. Nothing

Would definitely stay again, great place, loved the spa and the facilities, would definitely recommend this place even after our sleepless nights, these things happen and we appreciate sometimes parties do get rowdy and out of hand.

Perfect from start to finish. The staff were brilliant and worked so hard to ensure everything went according to plan, so helpful with every detail. The setting, private dining, food and staff were brilliant. Everyone had an amazing day particularly mum. Thank you

Value for money Overall excellent service throughout staff fab spa fab food fab would recommend!!!!

Lovely hotel, would highly recommend The hotel is beautiful, we stayed in the courtyard, room was fab/clean, loved the spa Thoroughly enjoyed, spa facilities were great

Overall good hotel Spa facilities were good Beds lovely, roomy and comfortable Restaurant food superb All staff super friendly For me incredible spread out which didn’t work for our party make sure you ask room location Breakfast far too expensive and not included ..would recommend book direct for better deal and ensure room is right Slightly strange view from infinity pool to new build plots

All the staff at Last Drop Hotel And Spa are great and friendly had a great time working with you all I would recommed 😀❤
Jamie
Aaron
Harry
Joe
Ian
Carl
Ian

Mohammed Aftab Bismullah
Security

16/08/2021
03:57

Very good Had an amazing time everything was perfect and staff were lovely. The breakfast was a little over priced and tasteless for what it was, that was the only let down to the whole stay.

Good Was nice place The que for toast in morning you need buy more toaster s and then sever the toast to people at table save standing there waiting make them why breakfast going cold put us of going for breakfast the last time we stayed

Beautiful grounds, relaxing break, I would stay again. Excellent gym. Relaxing pool. Delicious food. Perfect break. Door card stopped working several times.

Had a fantastic time at this hotel. We booked as three adults and used the thank you nhs/teachers deal advertised on their website. Staff and facilities were excellent. We had afternoon tea, dinner, bed and breakfast and all of it was excellent. we will definitely return