Mercure Dunkenhalgh Hotel & Spa
Latest Reviews
Lovely hotel, pleasant staff and great grounds
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Brilliant
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Awesome service, Ivan always looks after us superbly when delivering training courses, thank you!
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Great place, lovely rooms and very helpful staff.
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Staff is good, excellent, and average depending on who is on duty. Overall, tha staff is good. Service is also good.
The room provided was really good.
Well, I was not able to explore completely as I was under quarantine.
The room provided was really good.
Well, I was not able to explore completely as I was under quarantine.
Source: google.com
Easy to find however very limited menu for room service only. Room very tired decor wise and no phone in room despite having to order food via reception.
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Went for a work meeting. Very friendly and attentive staff.
Source: google.com
Great hotel, lovely building and grounds. Best of all the staff spoke to my son (5) on check in and not me, so he got to feel like he was really in charge. Little things like that cost nothing but mean so much
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I loved this place great food and great care given on everything level
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Great day out in the gym and Spa! Shame some of the spa facilities were closed, but a lovely day had nevertheless!
Source: google.com
This hotel looks very modern inside room 106 and had a particularly excellent bathroom, with a nice backlit mirror and shower with two different heads that ran hot water instantly.
We stayed in a family room which had two very comfortable chairs, two big mirrors ideal for getting ready to go out and a large HD TV. There are many power sources all over the room. Also supplied were iron, ironing board and hairdryer.
We stayed in a family room which had two very comfortable chairs, two big mirrors ideal for getting ready to go out and a large HD TV. There are many power sources all over the room. Also supplied were iron, ironing board and hairdryer.
Source: google.com
Lovely hotel
Source: google.com
I did not stay over at this hotel but had a spa day through red letter days at this location and yes I admit the reception at the hotel was rude but luckily the spa and leisure staff at the reception area (Richard) was very welcoming and genuinely made us feel so comfortable we had a very lovely time and excellent treatments from the spa too. The pool area and sauna rooms where nice and clean also the lunch was absolutely delicious. I would definitely book for another spa day here with friends.
Source: google.com
Stayed for a Spabreak.
Spacious room. Newly refurbished as well. Food is top extraordinary, specially the sticky toffee pudding. Therapists Ella & Geeta are superb at their job. Only recommendation is to open access to the Leisure Club and Restaurant within the building rather than walking outside the building in this weather.
Spacious room. Newly refurbished as well. Food is top extraordinary, specially the sticky toffee pudding. Therapists Ella & Geeta are superb at their job. Only recommendation is to open access to the Leisure Club and Restaurant within the building rather than walking outside the building in this weather.
Source: google.com
Love the Aqua classes.
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Not even sure where to start...
The rooms, whilst they are undergoing some refurbishment, both the old and the new rooms are spacious, simple and elegant, nice large windows for natural light and lots of spotlights to help you work in the evening, the bathrooms are just lovely!
The restaurant and bar are both very spacious and have excellent social distancing policies in place, whilst at present a reduced menu is in effect it doesn't take away from just how lovely the food is, I highly recommend the chicken tikka.
The gym and pool are over in a separate building, literally a few seconds walk. The pool is a reasonable length and depth for a hotel pool it's just the curved edges that mean I can do I good push off for a swim, but, the pool is more focused towards relaxation than intense training. The gym will easily tie you over until you return home, an excellent range of cardio, resistance machines and free weights plus the studio room is currently in use for additional space.
Finally the staff, the front line staff are cheerful and talkative, and make an effort to remember you if you're there for a few nights, one day my colleague and I were brought our drinks without even having to ask for them and this commitment from the staff goes to the top, I have never encountered a manger that has been as accommodating as the mangers here, they have figuratively bent over backwards to accommodate my colleagues and myself during this unprecedented times.
It's definitely worth staying here if you're in the area
The rooms, whilst they are undergoing some refurbishment, both the old and the new rooms are spacious, simple and elegant, nice large windows for natural light and lots of spotlights to help you work in the evening, the bathrooms are just lovely!
The restaurant and bar are both very spacious and have excellent social distancing policies in place, whilst at present a reduced menu is in effect it doesn't take away from just how lovely the food is, I highly recommend the chicken tikka.
The gym and pool are over in a separate building, literally a few seconds walk. The pool is a reasonable length and depth for a hotel pool it's just the curved edges that mean I can do I good push off for a swim, but, the pool is more focused towards relaxation than intense training. The gym will easily tie you over until you return home, an excellent range of cardio, resistance machines and free weights plus the studio room is currently in use for additional space.
Finally the staff, the front line staff are cheerful and talkative, and make an effort to remember you if you're there for a few nights, one day my colleague and I were brought our drinks without even having to ask for them and this commitment from the staff goes to the top, I have never encountered a manger that has been as accommodating as the mangers here, they have figuratively bent over backwards to accommodate my colleagues and myself during this unprecedented times.
It's definitely worth staying here if you're in the area
Source: google.com
Fantastic place!! Lovely food. Staff as very helpful.
Source: google.com
Excellent staff,, under pressure at this stage of events, meal ok
Source: google.com
Nice hotel, beautiful and the pool is great. Staff (most of them) very friendly. I had a 2 night stay with treatments and dinner included. I enjoyed 3 course dinners, great portions and generally ok, some dishes better than others (not impressed with the chicken burger or the caesar salad!!) The treatments were the best part, I had a hot stone massage and soft feet treatments, both excellent very relaxing. No jacuzzi, sauna or steam room open during these times which is a shame.
Source: google.com
Interesting hotel in transition with the old and the new living comfortably side by side. Room was excellent, large and with a very large well equipped bathroom. Breakfast was good, but truthfully, staff made the place. From reception, through to the bar and on to breakfast service, the staff were exceptional. Very good value for money.
Source: google.com
Had a lovely spa day today. Treatments were fabulous , staff couldn't have been any nicer or more helpful, lunch was really good. Would definitely recommend, couldn't fault anything at all
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Service was amazing. Really well set-up for Covid19
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I wanted to give this 5 stars as the hotel is lovely and the room is vast but there were a few things I couldn’t ignore.
In short, as long as you avoid the restaurant and aren’t hung up on the details you will enjoy your stay and this was up there with the better hotels on my trip. Lovely to look at, beautiful grounds and a very generous sized room.
Grand entrance and very welcoming staff put us in good spirits. Post covid the restaurant had very little atmosphere, maybe a bit of music that wasn’t from the bar next door and a few dividers or something to break up the sea of tables might have improved this. Tables and colours themselves were quite nice. The mains ordered for dinner felt very much like ready meals that had been heated and plated up. The pizza was especially disappointing as it was dominoes prices but Asda quality. Despite this I took a chance on the dessert and was actually pleasantly surprised. Shame the effort wasn’t throughout.
The room is massive and nicely decorated. There’s refurbishment going on in parts of the hotel, not sure if my room had it done yet or was expecting it as it was generally nice but the bathroom was a tad dated. Happy with both though, only issues I have with the room are the terrible TV and slight maintenance issues but given the fact the hotel has probably been somewhat empty over the summer these are to be expected. TV needs binning though good lord it was awful. The fact there was a smart tv button on the remote was laughable.
Unfortunately didn’t have time for the pool and gym so can’t comment on them
I would gladly stay here again but would stick to a drink and dessert in the bar.
In short, as long as you avoid the restaurant and aren’t hung up on the details you will enjoy your stay and this was up there with the better hotels on my trip. Lovely to look at, beautiful grounds and a very generous sized room.
Grand entrance and very welcoming staff put us in good spirits. Post covid the restaurant had very little atmosphere, maybe a bit of music that wasn’t from the bar next door and a few dividers or something to break up the sea of tables might have improved this. Tables and colours themselves were quite nice. The mains ordered for dinner felt very much like ready meals that had been heated and plated up. The pizza was especially disappointing as it was dominoes prices but Asda quality. Despite this I took a chance on the dessert and was actually pleasantly surprised. Shame the effort wasn’t throughout.
The room is massive and nicely decorated. There’s refurbishment going on in parts of the hotel, not sure if my room had it done yet or was expecting it as it was generally nice but the bathroom was a tad dated. Happy with both though, only issues I have with the room are the terrible TV and slight maintenance issues but given the fact the hotel has probably been somewhat empty over the summer these are to be expected. TV needs binning though good lord it was awful. The fact there was a smart tv button on the remote was laughable.
Unfortunately didn’t have time for the pool and gym so can’t comment on them
I would gladly stay here again but would stick to a drink and dessert in the bar.
Source: google.com
What an amazing place to stay. The room is huge, the bed is like a king size XL!!! Facilities here are incredible too, nice grounds to walk around in.
Obviously during the time of covid 19 it has been a challenge for the hotel and its staff but they have put everything in place to make your stay as comfortable as possible, from check in to dining.... Hand sanitation stations all over the hotel.
The breakfast was amazing and the staff member who served me was excellent.
Obviously during the time of covid 19 it has been a challenge for the hotel and its staff but they have put everything in place to make your stay as comfortable as possible, from check in to dining.... Hand sanitation stations all over the hotel.
The breakfast was amazing and the staff member who served me was excellent.
Source: google.com
Just spent a girlie weekend here for my friend's 50th! Absolutely fantastic time was had by all! Laughed from start to finish! Definitely booking here again!
Source: google.com
