Mercure Dunkenhalgh Hotel & Spa
Latest Reviews
Excellent service by all staff. Reception, bar and restaurant. The room was lovely, breakfast was delicious and the pool was great. I couldn't fault it.
Source: google.com
Friendly staff , hand sanitizers everywhere and one way markings in place. Nice preferred quieter swim early in the morning. Limited evening meal menu but breakfast okay. Lovely refurbed big room.
Source: google.com
We had a brilliant time here. The staff were lovely. Everything was so clean .The meals were very nice and the bedroom was lovely. Would definitely come here again and recommend it to other people 100% .Thankyou to all the staff.
Source: google.com
Nice old hotel
Source: google.com
Lovely hotel
Source: google.com
Strange staying in a hotel post Covid. The staff work hard to keep social distancing rules. Food in the rooms - mostly got the orders right. Found someone else's half empty juice bottle down the side of the bed - not great at the best of times and really not great currently ☹
Source: google.com
Our first room had no WiFi signal and the bathroom was not quite clean. The second room was better although the WiFi was still spotty and kept disconnecting. The staff were excellent and very friendly. Luckily the pool was open and following COVID safety. Overall would have been 5 stars if the WiFi was better.
Source: google.com
Beautiful and so helpful
Source: google.com
Lovely staff. Big impact due to Covid/refurbishment at present and doing their best under the circumstances (so adjust your expectations accordingly). Been many times before Covid and enjoyed the full spa treatments, swimming pool, sauna, steam room, aromatherapy rooms, etc plus great dining, amazing breakfast.
By comparison there was just the swimming pool and food served to the room. The pool was still warming up and was out of use on the day we arrived but we managed a quick swim the next morning. We ate out in the evening. The breakfast was closer to food served on a plane (nothing like the previous breakfast experience) but they are clearly doing the best they can under the circumstances. Great to see them adapting and trying to get things up and running. Not so sure about the redecorating, for example painting over the wood finish lockers without sanding down left them sticking and new paint coming alway showing the old wood finish, the bathroom door in the room was stiff to open due to extra layer of paint. Shame the refurb may actually reduce the quality of finish due to trying to create a more modern look with a lick of paint.
Now charging £10/24hrs for parking although that has been suspended short term, apparently due to camera capture issues. Seems a shame to separate out the parking charge for the stay.
I think the prices are lower than they used to be but not certain as we typically added on spa treatments and evening meal.
Wishing them all the best, we hope to go back but will perhaps will wait until things are up and running a little more.
By comparison there was just the swimming pool and food served to the room. The pool was still warming up and was out of use on the day we arrived but we managed a quick swim the next morning. We ate out in the evening. The breakfast was closer to food served on a plane (nothing like the previous breakfast experience) but they are clearly doing the best they can under the circumstances. Great to see them adapting and trying to get things up and running. Not so sure about the redecorating, for example painting over the wood finish lockers without sanding down left them sticking and new paint coming alway showing the old wood finish, the bathroom door in the room was stiff to open due to extra layer of paint. Shame the refurb may actually reduce the quality of finish due to trying to create a more modern look with a lick of paint.
Now charging £10/24hrs for parking although that has been suspended short term, apparently due to camera capture issues. Seems a shame to separate out the parking charge for the stay.
I think the prices are lower than they used to be but not certain as we typically added on spa treatments and evening meal.
Wishing them all the best, we hope to go back but will perhaps will wait until things are up and running a little more.
Source: google.com
Going through a revamp which we weren't aware of. There was nowhere to get any kind of food or drink as all bars are closed being done up. Our room had new carpet, curtains and mattress but the taps were very very loose in bathroom and the loo did the flush, seemed strange as rest of room was finished.
Source: google.com
Comfortable rooms, nice decor
Source: google.com
Lovely hotel, even lovelier staff, food excellent, im back next week.
Source: google.com
Nice hotel, friendly staff ... Our room was next to a large air conditioning unit so noise for most of the night.... annoying, and frustrating menu ok but not brilliant....hence 4 stars
Source: google.com
Top
Source: google.com
COVIDでの制限が発生している中での出張での滞在でした。
宿泊施設があるだけでもありがたい状況下での滞在でした。
チェックインはフロントがカバーでプロテクトされている以外は特に通常時とは変わりません。
ただ、レストランやバーなどは閉まっているので、食事関係は困難。
チェックイン時に出張許可証の提出が必要なので、書類関係は事前の準備が必要です。
ルームサービスは種類も少なく、扉の前の床に置かれている状態なのでいまいち。
朝食も同様で種類も少なく、調理される物もないので（ヨーグルトやチョコなど）残念。
ルームキーピングもないので自分で対応する必要あり。
非常時なのでしょうがないですが、通常時より不便。
部屋は広く、シャワーもお湯が出ます。
ネット環境はいまいち速度が遅い状態でした。
宿泊施設があるだけでもありがたい状況下での滞在でした。
チェックインはフロントがカバーでプロテクトされている以外は特に通常時とは変わりません。
ただ、レストランやバーなどは閉まっているので、食事関係は困難。
チェックイン時に出張許可証の提出が必要なので、書類関係は事前の準備が必要です。
ルームサービスは種類も少なく、扉の前の床に置かれている状態なのでいまいち。
朝食も同様で種類も少なく、調理される物もないので（ヨーグルトやチョコなど）残念。
ルームキーピングもないので自分で対応する必要あり。
非常時なのでしょうがないですが、通常時より不便。
部屋は広く、シャワーもお湯が出ます。
ネット環境はいまいち速度が遅い状態でした。
Source: google.com
beautiful place
Source: google.com
街外れの静かな環境の中の賑やかなホテル。
Source: google.com
Fantastic weekend away.
Source: google.com
Need more bar area when at a function
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Loved it
Source: google.com
Excellent service a pleasant stay.
Source: google.com
Stunning venue with options depending on your event. Food was good although the bar took a bit of time to be served at
Source: google.com
Lovely grounds
Source: google.com
Absolutely stunning historic building. Truly a place to relax, or get married etc. Beautiful grounds. And possibly a paranormal haven, as apparently haunted.
I am definitely going to be making reservations soon.
I am definitely going to be making reservations soon.
Source: google.com
I just found it a very quick turn over when eating your meal taking plates before everyone had finished not professional at all and the food was only just warm although the plate was red hot couldn't touch it
Source: google.com
