Just returned from a two night stay at the Dunkenhalgh Hotel with my wife. Great value and a wonderful old building full of history. The staff were very friendly and the breakfast was excellent. Couldn’t really fault it bearing in mind the rates. We will definitely be back.

Recently stayed at the Mecure Dunkenhalgh for an overnight break, after having visited previously. Enjoyed the use of the thermal suite and pool and jacuzzi. We each had a 50 minute treatment included and chose the back, neck and scalp massage. This was a very relaxing treatment with focus massage on whichever area we needed, we both enjoyed it.
The food in the evening was delicious and we were very impressed with what was included as part of our package, (starter, main and dessert), we both devoured the steak. Breakfast was also good.

Our only criticisms would be, the bedroom was far too hot and we couldn't open all windows, as one had obviously been painted closed and the other disappointment was the lunch from the bar; there was no brown bread available and then we were presented with white sliced bread, would have expected a higher standard for the price paid.
However, we enjoyed our stay and was definitely value for money. Thank you

My wife and I stayed overnight and other than a few trivial niggles our overall impression was of a good, well-managed hotel with excellent staff. An added bonus is that there is a 7Kw EV charging point available to guests for free.
The restaurant was extremely busy due to a coach party on the evening of our stay and although the wait was a little longer than we would have liked it was well handled by the wait staff and the food was excellent.
We will definitely return should we need another Lancashire stay.

From arrival at reception on Sunday 22/08 right throughout our stay felt special. The food was good and all the staff including the room cleaning staff were friendly and helpful. Special mention must go to Sally duty manageress, Sara restaurant supervisor, Sara in the bar, and young Kyle, they made my partners birthday feel special. would give the hotel 5 stars and we will be back...

We had waited a year to finally use our sons gift for a weekend stay at this hotel due to Covid restrictions so we were really looking forward to our stay.
The hotel looks great from the outside and the reception staff were really helpful and parking although busy (boxing match and wedding)was onsite.

The main stairway is quite grand and impressive and our room was on the 1st floor.
At first sight the room was nice, the view of the rooftop not so nice but it didn’t bother us, however, there was no stay or lock on the window at all and I had to keep it open with a teaspoon to get air in as the room was very warm even without heating being on.
The bathroom was a nice size and the shower was good but we had no hot water in the taps the whole weekend.

I accept this is an older building but the floorboards creaking in the room above and the feeling that they were trying to get their steps in at night got a bit wearing.

The fire alarm must have gone off around 11 times during the weekend and the last time was 4.45am on the Sunday Morning, nog for long but it def made you jump and woke you like it should ( but not when it’s another false alarm)

The Leisure facilities were spot on, pool was nice and the sauna and steam rooms were really relaxing, also the coffee made By Joe was very nice, he was also very polite and we had a good conversation with him which was nice, the other staff in there were helpful too.

The main bar was well stocked and seating area was comfy, the restaurant looked nice although we didn’t eat there so can’t comment on the food or service.

We were a little disappointed with the stay with the alarms and room faults but we did enjoy our stay and the bed was quite comfy and big too.

With the faults being sorted we would probably use the hotel again and would definitely book spa treatments well in advance to avoid disappointment.

Modern, stylish generously sized family rooms with joy of two proper king size beds in family room instead of the sofabed put-u-up found in other hotels. Nice bar and good breakfast. Close to motorway which was a bonus for us. Smooth service and friendly staff. Wouldn’t hesitate to stay again

Long drive to an impressive building - the perfect setting for the wedding to which we'd been invited.
Check-in was smooth except we had to carry all our luggage through the hotel and upstairs as surprisingly in a substantial building such as this, there are no lifts and help was only offered as an afterthought.
Our room (92) was a bit soulless but just as we'd booked - with two very comfy double beds. The double aspect was a bonus and the view gorgeous.
For the size of the room, the wardrobe was miniscule - less than a standard single I'd say and hardly any full length hanging space due to the ironing board provided.
To our surprise, there was no phone in the room. On enquiring, we were told just to nip down (-quite a nip actually as we were at an extreme end of the large building), even in the middle of the night or to use our mobile! I did wonder how an even more elderly couple might cope with this inconvenience, especially in an emergency.
The bathroom was the major problem. Two of the four recessed lights were out of action and even when they were replaced, the light was not good. Thank goodness we only had a shower as the bath didn't drain and even when this was attended to, there was little improvement. Added to this, there was no seal whatsoever between the screen and the bath, so each time we showered, a lake formed on the bathroom floor.
The restaurant provided a decent package dinner on our arrival and weekend breakfast. However, on the Monday we were told that breakfast ended at 9.30am. Consequently, the queues for seating and the buffet were long and the kitchen clearly couldn't cope with prompt replenishment.
These problems were a shame and a surprise. The hotel hosted three weddings that weekend I believe, so should have been prepared for many guests.

From the warmest of welcomes, Lovely relaxing treatment and spa facilities and delicious Aft Tea . Will definitely be back.
Thankyou to Teigan for booking,Sam for lovely coffee and serving Aft Tea. To Joe for his help.Anne on reception and Jill for treatment.
Thankyou to all staff.
Yvonne H

Located very close enough to the motorway network to be easy to get to, but far enough away and shrouded to ensure that there is no noise, this is a great hotel with exceptional facilities, including the pool, spa and gym. It was made better with its new refurbishment and decor last year. The staff are always so friendly and welcoming and nothing is too much hassle.

I stayed at this hotel for one night. It was a nice hotel in what looked like an old castle. Staff were friendly & helpful. We had dinner in the restaurant as I was part of a coach party & it was included in our stay. We chose our food before eating which I thought would help staff know who was eating what! Even though we pre ordered it was chaos in the restaurant as staff kept asking us what food we were missing! The service was slow. I had pate to start with which usually comes with bread or toast but there was no bread or toast, I had to ask staff twice for it! I had pasta for the main meal which came with vegetables which I thought was a bit odd as pasta is usually on it's own. The vegetables were cold.
The room was nice & clean & spacious but the only thing missing was there was no facilities like a kettle in the room to make a drink. The breakfast was good with lots to choose from.

Never met such cheerful, helpful staff. Especially those in the restaurant!!! They couldn't be any friendly. Big thank you to them all! The hotel spa is great, the pool and all the various team rooms were lovely,

Room was spacious and spotlessly clean. Coffee and tea in room and we collected additional from reception. Booked meals as part of package, food was delicious and great value. Car parking fees were suspended which was good news, no need to book parking space in advance as huge car park at side of hotel. Young lady in spa was on her hands and knees cleaning skirting boards, ensuring everywhere was clean. Staff were all friendly and helpful. We enjoyed seeing the guests at the 2 weddings that took place during our stay. Book direct with Accor for best value.

We had a lovely time at the spa starting with an afternoon tea, and finishing off with dinner in the restaurant. The spa manager was very nice and expressed interest in us. It was nice to have a chat before heading into the spa. The treatments were great, and I wish they were longer! Sara, Lily and generally the restaurant staff were lovely, the service was super quick and the food was divine! I liked the decor of the place, and the mocktail made was delicious!
Unfortunately we didn't need to pay for parking upon arrival and this was unclear on the site and spa confirmation so it's a good idea to check with the hotel first before paying anything like we did. Other than that, it was a great day! I would recommend this place :)

The staff were a credit to the hotel; very helpful and friendly especially the bar lady that offered to make a cocktail from fresh when she informed us there was no cocktail menu. Disappointing that there's no cocktail menu though?!

The waiting staff work tirelessly in the restaurant and at breakfast. We were surprised to see the same staff at breakfast that had worked the previous evening, looking happy and fresh and being just as helpful.

I paid to upgrade to the best rooms (privilege) and the rooms were ok. Not outstanding, just satisfactory. No biscuits, only 4 milks, no glasses for a glass of water at bedtime, no special toiletries; I was expecting Elemis or something similar but got branded Dunkenhalgh shampoo! They annoyingly have a lid that you snap off so once they're opened you can't take them home anyway. Not that we wanted Dunk branded toiletries though!

The most frustrating thing was they accommodated us right opposite the function room with a Country & Western birthday party going on into the early hours. Why have the best rooms opposite a function room?! And why put guests who are obviously not at the function in the rooms opposite the function room?! None of us got any sleep, it was terrible. I suggest future guests reading this; take a peak out of your window, if you can see the court yard and there's a function you're not at - move!!!!

It was a lovely touch that they left a box of chocolates and a card in one of the rooms; we were celebrating a Golden Wedding which I had mentioned in the notes on booking. I didn’t know about it though so it was just luck that the happy couple chose the correct room. They were very pleased with them.

The spa was pleasant and the treatments lush, although there were no towels so we had to use the ones from our room which wasn’t very nice when they got wet and soggy at the spa and we were expected to use them to get ready for the evening. We had been informed of this on check in and apologised to that they had not had a delivery of towels in 3 days. Maybe a courtesy call to us the day before would have been nice though and we would have brought our own.

The food was good, but limited in choice and frustratingly didn’t specify on the mains whether they were veggie or not. The starters had the V and GF symbols but not the mains. We all ordered food to be told that is veggie to change to something else which was also veggie!

The food was included in our package which was a nice surprise to get the full 3 courses included. Unfortunately one of our party was not feeling too well in the evening so swapped his main for a side salad. I was surprised to be charged for this on departure.

Breakfast was ok, however the scrambled egg was cold and it would have been nice to have tomatoes and mushrooms on offer. Nice sausages though and I liked the hash browns.

All in all an ok stay, but if I was to book another spa break I would probably look further afield.

Room was large clean and showers was hot and powerful, staff in bar were helpful

stayed on a Sunday night and there were 2 weddings taking place - you may want to ask for a room away from main events rooms - there are tables and chair layed out directly under the windows of rooms i think I was lucky as the wedding near my room finished around 11 and weather was not great so people were not outside much.

The hotel does not reply to telephone calls or emails, we called before arrival to check about car charging and after about an item we left behind.

While the hotel has a car charger is tucked in a Corner and parking bays are marked for disabled parking - they were block by van on arrival and other non electric cars over night.

We stayed there on Wednesday the 5/8/2021. From start to finish everything was spot on. We got there a little earler than expected so went into the bar and had a coffee and some soup. Checked in and found the room to be fantastic, could not fault it in any way. Every staff member we cam in contact with was so friendly, helpful and smiling. They couldn't do enough for us. The spa was superb, everything clean and sanitised, pool was a good size (personally would prefer a deeper pool than the 3ft something the pool is but it was very clean). Jacuzzi was good although not easy to turn on, but maybe that was just us. We tried the sauna and the steam room, all a great temperature. I tried the plunge shower (maybe called something else technically) it certainly woke me up.
The evening meal was great. I had the pizza but could not finish it because of the size. It was delicious (as was the soup and the cheesecake.
I can see why this hotel would be a favourite for weddings etc.
The hotel grounds were well kept but too much opportunity to walk round it.
If your looking for somewhere to stay or have your wedding or other 'get together' this is the hotel for you.
We will certainly be back.
Thank you to all the staff who made our stay so memorable.

I had rang two days before to secure room 72 and told this would be put against my details, on the system as loyalty card holder. Room had been given away to someone else. My room booking had not been made however the girl on reception was a little hostile.

The long awaited Wedding Day finally day came and it was everything we had hoped for and more.

Karen and her team made the whole process stress free and took care of every last detail to ensure that we were in a position just to enjoy the day.

The venue - The Dunkenhalgh hotel is the perfect venue from the approach down a tree lined driveway and then to be greeted by a 700 year old manor house full of character and style...simply stunning with lots of great places for lovely wedding pics

The staff - the reception staff were warm and welcoming, the wedding day mc, Edweena, was friendly, efficient, always smiling and had absolutely everything under control at all times. Although there had been some relaxation to the covid rules, Edweena and her team managed the day and it felt totally normal

The room - we used the Townley Suite and had around 70 guests and it was just perfect, although room for a few more if required. The room opened out in to the gardens and because it was such a lovely day Edweena arranged for garden furniture to be laid out . It was like a beautiful summer garden party, being served canapes and fizz, with the string quartet playing in the background

The food - everyone at the wedding could not praise the food highly enough, it was absolutely delicious and where necessary the kitchen catered for the veggies and vegans. We couldn't have asked for more

The accommodation - the entire hotel had been refurbished during one of the lockdown periods and it now looks modern, contemporary and fresh. What a transformation. Our guests commented on how lovely their bedrooms were and would definitely be back for a longer stay.

All in all, impossible to fault any of the organising, flow of the day, surroundings, environment, food, service, people. It was all just perfect and to top it off terrific value for a venue of this calibre.

Thanks you Dunkenhalgh Team

We booked a package for my best friend birthday. I was beginning to regret it after reading the reviews but couldn’t have been happier. The staff without exception were so friendly and helpful- special shout out to Alissa and Aziz who were superb.
The dinner and breakfast we’re excellent, house wine was good, service great, rooms large, clean and comfortable.
A really good stay and we would definitely return.

A lovely country hotel and lady who greeted us at reception was lovely and friendly. Booked into a twin room which.was very spacious and had had 2 double beds, lovely bathroom but that's where it ends. Room boiling hot and no fan plus one of the big windows was painted shut so you couldn't open it. Room view was lovely, but the roar of the M65 in the distance wasn't, so bring earplugs! Asked to book a table for dinner, but was asked if we were on a package?!!! Said no, so was asked to come back after 5pm to see if space as that's when their package guest list comes out. Went back and no availability at all for dinner. Suggested we go to local town for dinner. Erm no that is not what I wanted to do after a 4 and a half hour drive, but had no choice. Had to pay for a taxi there and back with only 1 restaurant open as it was a Monday. On our way out heard reception guiding people who had just checked in to restaurant area, wanted to say no chance of dinner unless you're on a package!!. I have never been to a hotel where you can't book a table to eat. Also the bar area or outside seating area can't serve food as asked to sit there to eat. How ridiculous is that! Luckily the £10 car park fee has been suspended for now, as I certainly wouldn't have paid it due to the above. Thank goodness we only stayed for 1 night. Heard other people complaining too about the fact they couldn't book a table, so wasn't just us.

I attended the SPA having been bought a voucher (Buy a gift) for Christmas 2019 (Due to COVID we had to extend voucher - there was no issues with this) I went with my Sister in Law and we both agreed we will be going again. It was a lovely relaxing day. We both had a facial and a massage along with some lunch, the Tapas was amazing, not something I would normally choose, however I was not disappointed. All staff are very friendly and approachable. I did find before visiting it was difficult to get through to somebody on the phone, I manage it in the end, but I do feel an answering machine may possibly assist! We had the pleasure of the sun on our day so was able to sit in the nice garden out front. Hopefully be back soon with my partner. We didn't go in the hotel.

The hotel has changed a lot since our last visit 20 years ago. There was a queue at reception due to an awkward group of guests tying up one receptionist. Our room was massive, very clean, super comfortable beds and plenty of towels for the three of us. Breakfast was generally good, but only a limited range of cereals and the hot selection was not replenished quickly enough whilst we were there. Excellent value for money compared to the wedding venue where we had spent the two previous nights. We will certainly return if the need arises.

We have just had a great weekend at this hotel It was on a half board offer. Food was really good The staff in the hotel were really professional and friendly. I’d like to name a few staff who were really good. Krishna in charge of the restaurant was excellent as were three of his staff Alissa, Chloe and Charlotte. We will definitely be returning

First impressions were not good. The hotel needs a good external paint job and the double glazing in one of the windows of my room had failed so it was not easy to see outside. The room itself was good with two exceptions - there was no hairdryer and despite reception saying one would be sent up it never appeared, and in addition the hot water was scalding and continued to run until quite a time after the mixer tap had been switched to cold. This is downright dangerous.

Breakfast was OK but the choice was limited and some of the food had been under the hot lights for some time.

Overall I would say it didn't warrant it's 4 star rating and I would not have stayed there if I hadn't got such a reasonable deal.

Stayed at this hotel for an overnight dinner bread and breakfast deal. I must say the staff were lovely. Lauren on reception, Becca in the spa and a wonderful waiter from the bar Aziz(?). They went above and beyond and are a credit to this establishment.
Because we dinned when the football final was on last night , this might have had something to do with the quality of food, but in a nutshell dinner was awful. Example Chicken tikka Marsala which was obviously a cook in - sauce from the supermarket. Just horrible. A shame as the setting as the staff are truly wonderful.