Mercure Dunkenhalgh Hotel & Spa
Latest Reviews
Would highly recommend. We visited today for a spa package and were impressed at the facilities and the service. The staff were amazing, warm and welcoming and we couldn’t have asked for more. Will definitely return again soon!
Source: google.com
Very nice place to relax
Source: google.com
We recently stayed in the Dunkenhalgh hotel for 2 nights . The last time I had been here was for my own wedding 12 years ago so I was looking forward to the stay with some fond memories .
The building is a beautiful period hotel, however it seems like it has been run down and looking quite tired. We stayed in the exec room which is very large and has a bath and shower . The shower tray didn’t drain properly (we did inform reception but they didn’t do anything ) - quite annoying as by the end of the shower your feet were immersed in water and the next person had to wait for their shower for 5/10mins. I found the staff at reception not very friendly or helpful , when I turned up my wife had already checked in and gone to the room- it was quite a distance from reception but when I asked for some help they just said “go that way…!” Straight through a wedding party that was taking place .
The swimming pool itself is very nice but the changing rooms and toilets inside are looking dated . Breakfast was so busy and seemed to be understaffed - the selection was quite basic but adequate . Even when we asked for extra towels we had to call reception 3 times and wait ages.
The outside areas are very nice and it’s a good location for the m65 motorway.
I appreciate that it has been a tough 18 months for hotels and this is probably the result of lack of funds possibly to do all the updates and refreshes.
Overall I was a little let down and probably wouldn’t stay again.
The building is a beautiful period hotel, however it seems like it has been run down and looking quite tired. We stayed in the exec room which is very large and has a bath and shower . The shower tray didn’t drain properly (we did inform reception but they didn’t do anything ) - quite annoying as by the end of the shower your feet were immersed in water and the next person had to wait for their shower for 5/10mins. I found the staff at reception not very friendly or helpful , when I turned up my wife had already checked in and gone to the room- it was quite a distance from reception but when I asked for some help they just said “go that way…!” Straight through a wedding party that was taking place .
The swimming pool itself is very nice but the changing rooms and toilets inside are looking dated . Breakfast was so busy and seemed to be understaffed - the selection was quite basic but adequate . Even when we asked for extra towels we had to call reception 3 times and wait ages.
The outside areas are very nice and it’s a good location for the m65 motorway.
I appreciate that it has been a tough 18 months for hotels and this is probably the result of lack of funds possibly to do all the updates and refreshes.
Overall I was a little let down and probably wouldn’t stay again.
Source: google.com
perfect place for short trip away from home
Source: google.com
Great Value lovely Hotel
Source: google.com
We came for a day retreat to enjoy the spa. We really enjoyed the place, the service was so lovely. The facilities are very clean, and overall we had a ball at the saunas and the pool which weren't too crowded. We had two treatments that left us feeling very luxurious. It was well worth the price and would love to come back!
Source: google.com
Good hotel with the addition of free EV charging
Source: google.com
Nice room comfortable beds some staff very helpful, Lauren receptionist went above and beyond. The barman (with tattos)very helpful. One thing we had to walk thru a wedding bar to get to our bedrooms. Everyone looked awkward!
Food was tasty as was the breakfast.
Food was tasty as was the breakfast.
Source: google.com
There is a place hotter than the sun and it’s a room at this hotel, shame as it’s pretty much spot on apart from the lack of air conditioning.
Source: google.com
Love this place beautiful exceptional and clean x staff are great friendly and can do anything to help x the rooms are so good x and the castle is stunning x cannot rave enough about this place a must go x
Source: google.com
A bit lazy for room service...otherwise very clean, beautiful place to stay.
Source: google.com
Beautiful hotel top food and drinks lovely rooms
Source: google.com
Fantastic facilities, lovely staff and a great treatment from the therapist. I am looking to book again in the future!!
Source: google.com
Nice wedding venue. Ample parking and well kept place.
Source: google.com
Really lovely break! The staff were very accommodating and we had an excellent couple of nights sleep. Would definitely stay here again.
Source: google.com
The Hotel was very clean ,the prices at the bar very competitive, food was excellent, what let the hotel down was the front of house staff and the manager , I sent emails and made phone calls but got poor response or none at all . If you have a complaint do it before you leave the hotel as you will get F all after you have checked out. . I may post this revert week until they reply to my phone call or emails. M Sixsmith, still waiting for a £44 reimbursement
Source: google.com
Hotel wysokiej jakości, dobra kuchnia miała obsługa ciekawe wnętrza. Jednak hotel głównie dla zmotoryzowanych, do najbliższego sklepu 15min pieszo. Mimo to polecam
Source: google.com
Went for a wedding there.Very good service...Food was nice tooXx
Source: google.com
This place is wicked! I love the look of the hotel itself being an old castle Manor House. The executive room that me and my girlfriend stayed in was top notch, massive spacious room, a smart tv, big comfy bed we even had a table and 2 arm chairs 😂
The bathroom was lovey, nice big bath, powerful shower unit (my favourite part)
The rest of the hotels facilities were great I went to the gym, found my girlfriend in the sauna and then we hit the pool and had a great time! The location of the place itself was amazing too we could see the Yorkshire dales from where we were it was literally a 10 mins drive.
Overall I had a great time and would highly recommend this place to anyone in the Yorkshire area 🙏🏽
The bathroom was lovey, nice big bath, powerful shower unit (my favourite part)
The rest of the hotels facilities were great I went to the gym, found my girlfriend in the sauna and then we hit the pool and had a great time! The location of the place itself was amazing too we could see the Yorkshire dales from where we were it was literally a 10 mins drive.
Overall I had a great time and would highly recommend this place to anyone in the Yorkshire area 🙏🏽
Source: google.com
Room very comfortable. Nice comfy large bed. Due to cover thr room wasn't serviced. We had to ask every morning for another toilet roll. Why more could not be put in the room at the beginning of our stay I can't explain. Apart from that it was a good stay
Source: google.com
Lovely place to stay reception good rooms very comfortable and clean spa very good breakfast very good and all staff helpful I will be going back recommend deffo
Source: google.com
We have been here a few times now. Once for an overnight stay and we have had 2 buyagift spa days.
Overnight stay with breakfast- lovely modern, clean room. Unfortunately we had an issue with the wc constantly running but the lovely lady who was on reception managed to move us to another room. She was really helpful and even tried to fix the issue herself. Breakfast was really good.
Spa days - both were fantastic, the new Thermosuit was lovely and the gym is well above standard for a hotel gym! The treatments were amazing and so were the staff in the spa. We had a massage and a facial which left us feeling really relaxed and pampered.
Will definitely be returning 😁
Overnight stay with breakfast- lovely modern, clean room. Unfortunately we had an issue with the wc constantly running but the lovely lady who was on reception managed to move us to another room. She was really helpful and even tried to fix the issue herself. Breakfast was really good.
Spa days - both were fantastic, the new Thermosuit was lovely and the gym is well above standard for a hotel gym! The treatments were amazing and so were the staff in the spa. We had a massage and a facial which left us feeling really relaxed and pampered.
Will definitely be returning 😁
Source: google.com
Bueatiful hotel, stunning grounds. Has an amazing leisure centre however I was not able to get a spa treatment. The elevator was dingy and there was st?ins on my bathroom ceiling. But a great place for a weekend getaway.
Source: google.com
A really nice experience staying at the mecure staff were very helpful and friendly. Nice comfy bar area with lovely chairs. Couldn't fault rooms everything you need and very comfy beds and extremely clean just spotless . Food breakfast & evening meals had plenty of tasty choices.
Source: google.com
The Check in, room, bar, food and Spa were all great. Lauren the receptionist went above and beyond her role. Lovely girl, always smiling and so helpful, Nothing was too much bother. I would also like to mention Alissa in the restaurant who was also very friendly and helpful. The hotel was extremely busy over the weekend and there was a shortage of staff however it was clear that the staff that was there worked their socks off to make everyone’s stay as pleasant as possible.
Source: google.com
