The Black Country Arms

5/5 based on 181 reviews
Latest Reviews
Great food and great atmosphere at this welcoming pub. Fantastic choice of beers and food always fresh and tasty. Would highly recommend. Varied entertainment programme too!
I love being fat shamed when I go out!! My husband I order a large brunch and a ploughman’s lunch, obviously the waitress upon seeing my bulk tries to give me the brunch, unfortunately it wasn’t for me but my husband-maybe ask and not presume However my favourite part was when the waitress brought out my ploughman’s lunch whilst also carrying a dustpan and brush, I remarked that it’s not the best hygiene standard to do that-she was notplease about my observation But it could have been a one off, so as my husband and I sat there eating off very chipped bowls and plates a man walks down the stair carrying 2 sanitary towel bins stopping chat to people as they eat very Concerned with their standards and won’t be back

Reply from Alex M:
Reply received from the Business Owner - I am sorry that you have felt the need to complain after what you consider to have been a poor experience when you recently visited our establishment. I have spoken to the waitress concerned and can only apologise for what happened. Feedback on our staff and customer service is very rarely bad so I have emphasised my disappointment in her performance following your complaint. To be honest she was taken aback and a somewhat upset that you felt she had (in your words) "fat shamed" you. That was absolutely not her intention and she asked me to pass on her sincere apologies if that's how things came across. She explained to me that she thought, when approaching your table with your food (as you say, the brunch came first), as you were facing her and looking at her (while your husband had his back to her) she engaged with you first to announce she had the brunch. She didn't intend to imply it was for you (for either of you for that matter) she was merely 'announcing its arrival' for you to say who it was for. As for the dustpan and brush - indeed you are right, she shouldn't be handling that and food at the same and she has been told - she said she merely wanted to clear up the mess that was next to you for your own comfort, as promptly as possible. The PHS sanitary man is not part of our business - he is externally contracted and calls to do the same job at dozens of pubs, restaurants and other establishments, i.e. removing sealed sanitary units from toilets. I have to say that in six years I have never seen him engage in conversation with our customers. As a general concluding note about the hygiene standards at the BCA, only last month we received a thorough and rigorous inspection by Environmental Health and received a rating of 4 (narrowly missing a 5).
Great venue, great staff, great selection of ales and always choices of good cider. Our favourite pub. Joe
Great place, great beer and always a nice atmosphere
My husband and I recently held our daughter's Christening reception at The Black Country Arms. Our guests (many of whom were from Durham and so unfamiliar with this pub) absolutely loved the venue. We hired out the upstairs - free of charge - and Kim catered for us with a cold buffet at a very reasonable price. There was a great variety of different foods and there was plenty to go round. I would recommend this pub as a great place to hold a private function. The staff are friendly, the variety of beers is a great attraction, and the venue itself is welcoming.
The best pub in Walsall. Fantastic food,brilliant drinks selection and friendly welcoming staff. We don't bother going anywhere else!
The Black Country Arms is a first class venue. Would certainly recommend!!!
I would recommend The Black Country Arms because of the good beer, good food and good service.
Great pub. Friendly staff. Lots of good beers. Good food. Good music occasionally. Monthly quizzes. Lots of seating. Great atmosphere.
Brilliant pub. Food is very good and so is the beer. Staff are friendly and welcoming.
Fantastic New Years Eve at the BCA. A brilliant time was had by all. Thank you to all at the BCA!
Best selection of real ales in West Midlands. Friendly faces and a great quiz each month.
This pub is a fantastic place. A credit to Walsall. The staff and clientele are friendly. Excellent choice of real ales, good pub food and excellent value for money.
Fantastic selection of ales, good atmosphere, awesome bar staff and definitely the best pub in Walsall at the moment. The food is great too, real Black Country food.
This pub scores very high on hospitality. The staff are so friendly and l always feel welcome there. It's not just the great quality beers and food that makes this pub special. It's things like a free buffet at New Years, complimentary sandwiches during Rugby Six Nations matches that set it apart from other pubs. Kim and her staff deserve recognition for running such a first class establishment.
A warm friendly pub, great selection of real ales and superb food.
My favourite pub. Great selection of ales and ciders, excellent staff, just love the place.
The black country arms has a lovely atmosphere and very friendly staff:) a wide variety of drinks available and do freshly cooked delicious meals at very reasonable prices:)
I tried the steak and ale pie and it was the best pie I have ever tasted! I would recommend you try the real ales as well. All in all, good food and a good pint.
I would recommend The Black Country Arms because of the fantastic food and great atmosphere. Love it!!
The Black Country Arms has a great range of beers and friendly staff. Well worth a visit.
Fantastic, friendly pub. Great beers and entertainment. Food is superb!! Beautiful cobs and scotch eggs too!
Great service. Great selection of ales, and a really friendly atmosphere. Would definitely recommend it to friends.
Lovely, cosy atmosphere. Welcoming, friendly staff. Good food and great events. Perfect local :)
The Black Country Arms has a great range of beers and friendly staff. Well worth a visit.
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The Black Country Arms awarded 'Walsall Pub of the Year 2017' from Walsall CAMRA

The Black Country Arms has been crowned Walsall CAMRA Pub of the Year for the 6th year. Read article
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Business of the Year (In Category) 2016
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Black and Blues Band Live!

Love blues music? Get down to the Black and Blues Band Live at The Black Country Arms! See event