Fitch Autos - Car and Motorbike MOT's and services

5/5 based on 674 reviews
Latest Reviews
Absolutely amazing garage, reception is better than most hotels Eleanor and Josh front of house were so professional, work completed with everything I asked for and more, what a company il certainly be using them again and will promote their services to friends and family 100% thanks again for your brilliant service to me and my Mercedes AMG 45 CLA 🙌
google.com
Source: google.com
First time I have used Fitch Autos. Main service on my Jaguar. Reasonable price. Kept me informed about work needed and the cost. Booking was easy with free courtesy car. Staff were excellent. Would recommend them.
google.com
Source: google.com
Outstanding service and customer care. Friendly, polite and helpful staff. Dealership standard repairs at local garage prices.
google.com
Source: google.com
The 2 girls on reception where great explained everything and the repair was excellent and quick will recommend you to anyone great service
google.com
Source: google.com
Top marks for this establishment, having been twice with two different vehicles couldn't fault the service first rate I only wish I had found the repair establishment years ago I would certainly recommend it to anyone.
google.com
Source: google.com
Full service and MOT. Diligent company: checked car fully and modified service recommendations on requirements not the standard mileage service list, picking up on items that should have been done as standard while under a dealership care. Courtesy car provided. Absolutely excellent experience and highly trustworthy. Strongly recommend
google.com
Source: google.com
February 2026, I reached out to Fitch Autos in Brownhills about having the timing chain done on my 2016 Jaguar XE 2-liter diesel Ingenium engine, which had done 67,000 miles, and spoke with Eleanor, who provided a clear, itemized quote with a breakdown of parts.

Although I decided to hold off while I considered switching to a bigger car, I eventually changed to a 2017 diesel Jaguar F-Pace with the Ingenium engine for the extra space. When I reached out for another quote, I luckily spoke to Eleanor and she, again, was very helpful.

I brought the F Pace into Fitch Autos on Tuesday, July 7th, for the timing chain. Neil, a family member, was incredibly knowledgeable and answered all the questions I fired at him. The nice gentleman who took over from Eleanor at reception assured me everything would be put back correctly, and they were true to their word—my car was returned in fantastic condition with all fittings secure. He even showed me photos of the timing chain, whivh I had asked for.
He explained that, considering the mileage of 106,000 miles it was the genuine chain, and I had changed it just at the right time, as he had seen worse.

They also noted the brake fluid, fuel filter, and wheel alignment needed attention as there was no record of it being done, but I felt absolutely no pressure to do the work right away. They advised me they had updated the Jaguar system, stamped my service book, and discussed a loyalty scheme for future discounts. To say thank you, I presented them with lots of cakes and a handshake to say I was very grateful.

The team was highly professional, keeping me updated throughout. Now, the car runs beautifully and is so quiet, and I highly recommend them for their quality work, attention to detail, and excellent service!"
google.com
Source: google.com
I’m not one for writing reviews however the service I experienced today I felt like I needed to show my appreciation.
Booked an MOT for my Tesla Model 3 in advance a few weeks ago on their easy to use website and all was confirmed for today. I was reminded of my appointment the day prior via text which I thought was a good touch.
On arrival today I was met by the front of house team who were very welcoming and offered me refreshments.
The car was taken at the time booked and returned within the hour for me to collect off the car park.
As it was 34 degrees I decided to stay in the waiting room which was air coned and was lovely I must add!
Over the course of an hour I could overhear how the front of house team answered calls, queries and questions of the customers in a very professional manner. These two individuals are a real credit to Fitch Autos! Finally I’d like to give my thanks to the technicians who treated my car with respect and had to work in this heat.
Overall 10/10 experience and moving forward I will be using Fitch for all my motoring needs!
google.com
Source: google.com
Fitch have come to my rescue AGAIN. My drivers window failed to close on Thursday 9th and I needed to use the car at the weekend. Fitch ordered in the parts required and made the repair by 15.30 on Friday 10th.
Fantastic service.
google.com
Source: google.com
Excellent service. Quality of work is superb.
Would recommend Fitch Autos every time. 10 out of 10.
google.com
Source: google.com
Exellent .
Real nice people who actually care,
Every detail explained and cost given before work carried out ,
Very happy customer , thank you fitch autos
google.com
Source: google.com
First time at Fitch Autos Professional-Professionals, from first contact to email’s & phone contact while they serviced my CLS
Couldn’t wait to return my courtesy car Ha ha 🤣🤣
google.com
Source: google.com
Excellent service and lovely, polite staff. Have used this garage for a few years now, never had any problems
google.com
Source: google.com
Great service from booking the car in to finish, gave the car a free health check whist it was in and flagged up a couple of issues I wasn't aware of, phoned to tell me the issues and all sorted on the day, 1st time using this garage and will definitely be using it again 👍
google.com
Source: google.com
The staff are amazing and the service I received was second to none. I will continue to use and recommend Fitch Autos 100%.
google.com
Source: google.com
I took my Range Rover Sport to Finch Autos with an intermittent suspension fault.
They are very professional, courteous with great communication.
They provided a courtesy car as they needed my car for two days.
Their investigations were very thorough and the were in contact with me at each stage advising me of progress, detailing repair costs and seeking approval before continuing any works.
I highly recommend this business and will, undoubtedly, use them again.
google.com
Source: google.com
Excellent service for my Land Rover. I took my vehicle to Flitch Autos for a service today and was very impressed. The prices were reasonable, and I valued the detailed inspection report they offered. The whole team was outstanding—Josh, Claire, and the other lady whose name I didn't catch—were all professional, knowledgeable, and clearly experts in their field. It was a fantastic first experience! I will definitely be returning to them in the future.
google.com
Source: google.com
We had a new timing chain on our discovery sport. Done in a very timely manner and communication was excellent. Sent advisories, with no pressure from them to get this work done. They replaced the chain but I had annother issue with the coolant tank. They took it straight in, as it was under warranty for the chain. It was done and dusted in 24 hrs. Staff are so polite and professional. I would highly recommended this garage.
google.com
Source: google.com
Excellent service from start to finish. The staff were friendly and professional, the work was completed on time, and my car is running great. Highly recommended!

Mercedes Service B, inspection and MOT.
google.com
Source: google.com
Fantastic as always - super trustworthy
google.com
Source: google.com
Pleasant, professional, and helpful. Good service at a reasonable price. Recommended.
google.com
Source: google.com
Contact made for diagnosis and repair of our Renault Zoe EV.
Appreciated the upfront disclosure they don't have the capability to repair and program the vehicle, even if they were able to diagnose.
Likely I've got to go to the main dealership.
Appreciated the honesty.
google.com
Source: google.com
Found a few faults on the day of a service , rectified them the same day, which will save me money in the long term, had the use of a car to get home and back ,
Great service , would recommend this garage, and will he using again
google.com
Source: google.com
Fitch Auto’s was a breath of fresh Air. They listened to my car issue, evaluated a plan and resolved the problem making the car fun again. Thank you 😎
google.com
Source: google.com
Got my service sorted competitive price quick turnaround friendly service keep you well informed highly recommended
google.com
Source: google.com
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