Fitch Autos - Car and Motorbike MOT's and services
Latest Reviews
This is only the 2nd time of using this company and cannot fault their knowledge, expertise and most importantly their prices. From now on it will be the only garage I will take my vehicle to. With thanks to all the staff and mechanics.Services
General repairs & maintenance, Vehicle Inspection, Auto emissions testing, Vehicle safety inspection, Auto maintenance, Oil change, Service not listed …More
General repairs & maintenance, Vehicle Inspection, Auto emissions testing, Vehicle safety inspection, Auto maintenance, Oil change, Service not listed …More
Source: google.com
Great service and would thoroughly recommend
Source: google.com
As a new customer, I had a very good experience, the team is professional and very friendly. They offered a courtesy car, reviewed my car and provided the feedback on the essentialy changes to be done. Thanks Fitch Auto. Thanks Hollie.
Source: google.com
Neil, Hollie and the rest of the team was absolutely fantastic, I had my car recovered to them and the communication was excellent, the team are really friendly and they make you feel like one of the family. I would most definitely recommend this garage to anyone especially if you are big on customer care and excellent quality of work. I just love the team.
Source: google.com
Amazing ⭐️⭐️⭐️⭐️⭐️ Really let down by an established nationwide company so came to Fitch as a first time customer having read so many excellent reviews. I wasnt disappointed, great customer service and genuine, honest people. Unexpectedly provided with a free courtesy car and my Evoque had been cleaned inside and out when I collected. Special mention to Eleanor who was a diamond. Will be using you again for all future work.
Source: google.com
I followed a series of Google Reviews to locate Fitch Autos as a suitable service centre for my Mercedes 220d. I was extremely satisfied with their professionalism throughout my experience of booking, receipt of vehicle and progress reporting. I am pleased that they have offered me comparable service to that of a main dealer including updating digital service record at a competitive rate.
Based on this initial visit i would not hesitate to recommend.
Thank you
Based on this initial visit i would not hesitate to recommend.
Thank you
Source: google.com
Had my Range Rover Evoque serviced by Fitch at Brownhills this week. I was very impressed with the customer service and attention by the young ladies at reception who greeted you with a smile.
The service itself was 50% of that offered by the dealership so is great value for money and they also updated the Land Rover online service record and printed it out for me to file away for my records.
I was also provided with a courtesy car. I would whole heartedly recommend Fitch Autos
The service itself was 50% of that offered by the dealership so is great value for money and they also updated the Land Rover online service record and printed it out for me to file away for my records.
I was also provided with a courtesy car. I would whole heartedly recommend Fitch Autos
Source: google.com
I use fitch auto because when I have any problems with my car they are always there to help me, good advice, quick response, helpfulness.
Source: google.com
Fitch autos did a major service for me on my car from start to finish the customer service was A+ all questions answered fully and work that was done was great cars never drove so well! Highly recommend fitch and will use again
Source: google.com
Very high skill company,I definitely back to them 🤝🏻👍🏻
Source: google.com
Excellent service. Customer services brilliant, staff friendly and make the process of sorting the car out without the stress involved.
Needed brake pads and discs on rear of car and everything else they reported on.
Came back like a new car. Very happy and will highly recommend Finch Autos.
Needed brake pads and discs on rear of car and everything else they reported on.
Came back like a new car. Very happy and will highly recommend Finch Autos.
Source: google.com
Excellent customer care and understanding of my mini countryman. Thank you
Source: google.com
Polite and helpful staff at the front desk. Job on my car done to the highest standard.
Source: google.com
got me in at time to suit me- car had major heart surgery ( first for 8 years) DPF / tyres/discs n callipers/filters / + stuff ! always kept in the loop by Ellie on the phone. less than two days back on the road n safe. Great business, great people, use it or lose it , keep money local !
Source: google.com
We used Fitch Autos for first time having used VW dealership for 5 years.
Fitch were more professional, quicker in getting you checked in and out with a courtesy car and the price was considerably less.
We will definitely use them again and recommend.
Fitch were more professional, quicker in getting you checked in and out with a courtesy car and the price was considerably less.
We will definitely use them again and recommend.
Source: google.com
Very good service. And kept me informed of how the job was going. Oil cooler on a
VW Touraeg. Job was done quickly and at a very good price.
Will definitely be using Fitch Autos again
A++++ off me
VW Touraeg. Job was done quickly and at a very good price.
Will definitely be using Fitch Autos again
A++++ off me
Source: google.com
Flawless job of my Tesla MOT.
Fitch Autos took a long look at all of the things that make other garages suck and sprinted in the opposite direction.
With Fitch Autos there are courtesy cars available, communication is effective and reassuring, booking is easy, the waiting room is warm, pleasant, has games and free drinks. They tell you exactly how long things will take and actually deliver on that commitment.
They have 4 front desk receptionists who are friendly and always available.
You can tell that when they ask you to fill out a survey they care and they implement to make the best possible customer experience.
I seriously never thought I'd find a garage this hot on end to end customer experience within an industry which, let's face it, none of us enjoy spending our money on.
Thank you Fitch Autos, I wouldn't go anywhere else now.
Fitch Autos took a long look at all of the things that make other garages suck and sprinted in the opposite direction.
With Fitch Autos there are courtesy cars available, communication is effective and reassuring, booking is easy, the waiting room is warm, pleasant, has games and free drinks. They tell you exactly how long things will take and actually deliver on that commitment.
They have 4 front desk receptionists who are friendly and always available.
You can tell that when they ask you to fill out a survey they care and they implement to make the best possible customer experience.
I seriously never thought I'd find a garage this hot on end to end customer experience within an industry which, let's face it, none of us enjoy spending our money on.
Thank you Fitch Autos, I wouldn't go anywhere else now.
Source: google.com
Fault of unknown origin was diagnosed and repaired in short order and reasonable cost compared to horrific stories from elsewhere.
Source: google.com
Very friendly and very satisfied with the service. I would recommend Fitch Autos to anyone.
Source: google.com
So I had some rather extensive works done on a car I recently bought from an apparent AA rated garage.
The works included many dangerous issues with Tyres, brake discs and brakes, as well as the informed needed works around the cambelt due to age.
Fitch did an amazing job, in just 2 days.
Fast forward to today, I've just picked my car up, thinking I've gone insane, because both times I've checked my coolant, the level has dropped significantly, however a free pressure test at both hot and cold, as well as an exhaust test for "coolant" has proven there is no leak!
I didn't have to pay for these tests, nor did I pay for the courtesy car, only filing it back up with more fuel than I used (i can never get it right) :P
What a fantastic Garage and clearly customer focused 5/5.
I'm the complete opposite of a "car guy", while I "like" cars, I have little clue what's happening underneath the bonnet.
The explanation I got from the team facing the customers was fantastic and detailed and showcases their knowledge and confidence of what has been done and what it means, really amazing stuff.
The works included many dangerous issues with Tyres, brake discs and brakes, as well as the informed needed works around the cambelt due to age.
Fitch did an amazing job, in just 2 days.
Fast forward to today, I've just picked my car up, thinking I've gone insane, because both times I've checked my coolant, the level has dropped significantly, however a free pressure test at both hot and cold, as well as an exhaust test for "coolant" has proven there is no leak!
I didn't have to pay for these tests, nor did I pay for the courtesy car, only filing it back up with more fuel than I used (i can never get it right) :P
What a fantastic Garage and clearly customer focused 5/5.
I'm the complete opposite of a "car guy", while I "like" cars, I have little clue what's happening underneath the bonnet.
The explanation I got from the team facing the customers was fantastic and detailed and showcases their knowledge and confidence of what has been done and what it means, really amazing stuff.
Source: google.com
Great Customer Service far friendlier and more efficient than any interaction I’ve had with Landrover
Always manage to fit me in at short notice when I’ve had to wait much longer at Landrover.
Cheaper than Landrover with Landrover approved parts.
All in all you can’t go wrong using this company!
Always manage to fit me in at short notice when I’ve had to wait much longer at Landrover.
Cheaper than Landrover with Landrover approved parts.
All in all you can’t go wrong using this company!
Source: google.com
Staff were helpful from drop off to pick up, let me know a few minor problems but weren't urgent, great place would recommend, my son uses them, and he is really happy with them to look after his car 5 *****
Source: google.com
Excellent professional service from all staff, carried out major work changing DPF cooler to my Skoda at a much better price than quoted by the dealer. Gave me a courtesy car whilst the work was done, which didn't take long. Thoroughly recommend, thank you, great job.
Source: google.com
Excellent from start to finish sorted problem out on my Audi E-Tron
Many Thanks
Many Thanks
Source: google.com
Not only was the work carried out quickly and professionally but the customer service was absolutely excellent. Would highly recommend
Source: google.com
