Mine was an unusual case as one of the hinges on an upstairs window had broken, and I was left holding the window to prevent it from falling into the road. After managing to close with the help of neighbours I called a couple of national window companies for help, but neither seemed to realise the seriousness of the situation. I then thought of Fenestra Glazing, as I had heard about them just a few days previously and Matthew was able to come out within a couple hours and safely secured the window for me, before going to try and find replacement hinges. After a lot of hard work, unfortunately hinges could not be found due to style and age of window. I was very concerned as I was about to go on holiday and Matthew managed to order and replace my window within a few days. I was very impressed with how tidy and clean he was whilst replacing my window, and absolutely delighted with the style of window he recommended. Being a single lady I felt very comfortable having him working in my home. I would fully recommend Fenestra Glazing 100%
I just want to say a really big thank you to Matthew for an outstanding job well done. I have enjoyed the whole experience of having your company in to choose, then fit my new double glazing. The consultation was a stark contrast to the other companies who gave me quotes, you could tell from the outset that you weren’t a pushy salesman, but very experienced, and your knowledge was second to none. You kindly helped me plan the external renovation of my house and even made recommendations for scaffolders and plasterers who have been equally professional. Thank you. I really appreciate your hard work and the dedication you gave me. Now I can sit back and enjoy my lovely windows and door and the warmth they are providing me for many years to come.
We began the much needed replacement and upgrade of our windows last year. First of all Matthew came round for a friendly chat and look around. I did not want them all replaced in one go and received no pressure to do so. Matthew answered all my questions and concerns in a professional and friendly manner. Living in an area of outstanding natural beauty and near a main road we had lots to consider. Matthew advised triple glazed windows which have dramatically decreased the intrusive traffic noise. Needless to say I went ahead with the work which was executed in an efficient and proper manner with all rendering work caused by the job made right immediately. I am now looking forward to getting the rest of my windows finished this year. In short if you desire high quality windows fitted to the highest standards without any sales pressure then look no further than Matthew at Fenestra.