Maria Morawska from TGI Friday’s in Sutton Coldfield has been crowned this month’s local hero in the Royal Town’s Sutton Serves Better scheme. 

Maria who joined the TGI’s team in June, was named the winner of this month’s prize thanks to her outstanding hospitality.  She was nominated by customer Fran Thomas, who praised her for making visits there feel like a real celebration. 

Speaking of her experience at TGI Fridays, Fran said: “Maria made my birthday meal feel really special.  She went over and above to make it a birthday to remember.”

Maria, who commutes from Walsall, said: “I’m really pleased to have won!  Every day I get to meet new people and help them have a good experience through making everybody drinks.”

Launched by Sutton Coldfield Town Centre BID, the new initiative aims to recognise the excellence provided throughout bars and restaurants in the town centre, particularly recognising those individuals who go the extra mile for their guests.  Each month, a panel of local business representatives select one worthy winner.

The Sutton Serves Better awards follows the success of the Sutton Smiles Better scheme, which has so far recognized the fantastic customer service from individuals across a host of Sutton Coldfield businesses, including Holland & Barrett, The Gym, Appetites Café, and the Grape Tree shop.

Mike Bushell, Sutton Coldfield Town Centre BID Manager, said,

“There’s no doubt that the hospitality industry has suffered some incredibly challenging times recently, facing circumstances like never before.

“We’re home to a wide range of brilliant venues throughout the town centre, and we have always been dedicated to supporting them however we can, whether that’s through What’s on Sutton Coldfield or events like Sutton Expo and Month of Music.

“The Sutton Serves Better award is a fantastic way to raise awareness and recognise the excellence in our pubs, bars, restaurants and cafes, and goes a small way to showing our appreciation for the hard work from individuals not just throughout the pandemic, but every day.”

Maria will receive a prize of £100 in local vouchers and will proudly display the Sutton Serves Better plaque.

To nominate your employee or local hero visit: https://suttoncoldfieldtowncentre.co.uk/2021/09/23/recognising-excellence-in-sutton-coldfields-bars-and-restaurants/