Franklins made moving from France back to England so much simpler helping us every step of the way. Having agreed the sale of our house in October, due to Covid lockdown delays the move wasn’t possible until after Brexit. Despite having their own problems coping with all the new import requirements and paperwork for all their moves after Brexit, the personal service received from Ben Franklin was outstanding. Ben sourced all the mountain of paperwork needed for HMRC and supported us with the task of completing it. On moving day, Lee and Simon turned up on the dot as agreed: they were friendly and personable, quickly and efficiently completing the removal. Due to a delay in our house purchase everything had to go into storage, and we were delighted to get a call from Ben to reassure us that it had all got through customs and had arrived safely at their depot. So pleased we chose Franklins for our move.
The delivery of our belongings from storage, which was the second part of our move from France to England was completed just as carefully and efficiently as the first. The team liaised with our daughter, who was waiting to see the furniture in, regarding their arrival time so that she didn't have to wait around at the empty house unnecessarily. She said that Kieran, Pete and Dean were great - quick, friendly and efficient - and they did lots of little things (like sorting wires out so that she could plug appliances in easily) that made her day so much more manageable. Thanks again to the wonderful team at Franklins, we would highly recommend them for a stress-free house move.
Called Gary out to sort an issue with the internet in our office garden. He arrived at the time agreed and followed all social distancing guidelines and mask wearing. He quickly had our internet working again and we would definitely recommend his services.
From the packing team to Simon and Lee who helped us moving from UK to France during Brexit and Covid, we can only say thank you for the great job. Friendly. Listening to any request and helpful. Very good service and would highly recommend.