The Empawrium

5/5 based on 146 reviews
Latest Reviews
Empawrium is a fantastic pet store, located right by Sutton Park. Lewis and Sam are incredibly friendly and knowledgeable, making every visit a pleasure. They have a great selection of high-quality pet food and toys. They go above and beyond to provide helpful advice and guidance. The store is clean and well-organized. I highly recommend Empawrium to all pet owners!
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Sam and Lewis are so welcoming and friendly. Nothing is too much trouble.Sam has been so very helpful advising me on nutrition and diet for my Greyhound, Kernow. Their personal touch to everything, the well stocked and lovely store and the care shown towards animals and their owners, really does show that they pride themselves on very high standards. Thank you both.
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An amazing local, independent business with a huge heart.
During a difficult period The Empawrium provided advice, support & products to keep my two dogs happy and healthy (paws up from Kira & Max… except on wash days) 😂
At one point I wasn’t sure I could even keep them due to my health, but Sam & Lewis went above & beyond to make life a little easier until I got back on my feet. I’m soooo grateful for their kindness & genuine love, care & knowledge for all things canine; they’re humble but they really do know everything (about dogs anyway)!
Plus, they have the best meet & greet assistant I’ve ever met… Kevin 🐾
Thank you ❤️
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The Empawrium will be your dogs favourite shop.
They sell raw food (& quality alternatives), natural treats, supplements, toys - they even have a harness fitting room.
Also on the premises is Hair of the Dog Grooming and Dogs Behaving Gladly - Dog Training.
All staff members are knowledgeable, friendly and helpful; always putting the best interests of the dogs first.
Highly recommend. ⭐⭐⭐⭐⭐
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Excellent cut on my dog, the staff are always friendly & helpful, my timid dog is happy to go there. The shop also stocks a huge range of treats & dog accessories.
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Excellent cut on molly the schnauzer very friendly staff. Recommend
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This pet shop is wagnificent! I thought I'd paws for a moment to express how much me and my pup love visiting here.
Lewis and the team are so lovely! On hand to offer advice, cheery faces and product recommendations.
It might be a small store but there is so much on offer. They have a wide range that they continuously add to, exploring new products and brands. All top quality! Foods, treats, toys, practical items, harnesses... everything! They have a great room for harnesses and leads. We had Lili fitted for a brilliant harness.
We did the puppy classes with Lewis as well so he's always happy to offer a tid bit of advice when we chat about Lili's progress.
Honestly, we absolutely love it here and we'll be more than happy to keep coming back again and again.
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Super friendly and helpful staff! Very knowledgeable about what different breeds of dog may like. Also, my mastiff is an old girl and the shop owner suggested which treats would be suitable for her age. Highly recommend.
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Fantastic shop!! Brilliant owners, very knowledgeable and friendly. You can get a great advice and there is a huge selection of good quality dog's food, snacks and treats. I would highly recommend!!
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Sonny absolutely loves popping in after his walks on a Sunday. Lewis the owner is always helpful and has taught us a lot about keeping our pup healthy. Also Pauline is so lovely too!
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Paws down the best pet supplies shop you could hope for! They always have plenty of time for you and your four legged friends. Excellent selection of treats and toys which seems to be ever evolving.
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They are very friendly and helpful 😊
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Really friendly and knowledgeable staff and good quality products. Would definitely recommend for any dog owners.
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Super friendly harness fitting
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I had such an amazing experience at Empawrium in Sutton Coldfield! The shop is a treasure trove of natural dog treats and food. The team, including Sam, Lewis, Mia, and the adorable shop dog Kevin, create a wonderfully warm and friendly atmosphere. Their knowledge is exceptional, and they've been incredibly supportive as we welcomed our new puppy Mia. I highly recommend their training classes and grooming facilities. The harness fit room is also top-notch. Empawrium is truly a great place for all your dog's needs!
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Great shop. Nice people
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Extremely helpful and knowledgeable.. My fussy dog now actually enjoys his meals at last!
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Empawrium is absolutely unique to the area, and must visit for dog owners. They have an incredible range of products available which are all of exceptional quality following a boat load of research Sam and Lewis conduct. Speaking of Sam and Lewis, they are wonderful people and are incredibly knowledgeable in all aspects - Sam is more than just a fantastic groomer, and Lewis is more than just an excellent dog trainer.

Being able to bring your pup in to meet the team and to discuss how things are going is also another huge plus for Empawrium. Sam and Lewis make loads recommendations to help with behavioural issues or to provide tips to owners for pretty much anything; this isn’t necessarily a service, but it seems to just come up through conversations as they both have a clear passion and desire to see both owner and dog be as great as they can be.

I have previously placed a review for Hair of the Dog - Sam’s dog groom business — where I wax lyrical about how excellent it is too so please check this out if you’re interested. I don’t want to clog up the review of the shop but long story short, best groomer we’ve ever had and brilliant with our exceptionally defiant pup!

If you’re a dog owner in the Sutton area and beyond, this place should be on your radar. The quality of product is fantastic and they can cater for pretty much all of your dogs needs.

Brilliant work guys, please keep it up, this place is awesome!
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Initially had our two dogs groomed beautifully by Sam but sadly they are no longer with us. Now have a Cavalier KC puppy 8 months old today and have been going to the Empawrium for puppy food, grooming sessions and also attended puppy training course with Lewis (Dogs Behaving Gladly) we all enjoyed the course really helpful and met some lovely people and puppies. Sam and Lewis have been a uper helpful over food and nutrition for our puppy who has recently decided he’s a picky eater. Wouldn’t hesitate to recommend this shop and all its services to fellow dog lovers.
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Great shop, very helpful and knowledgeable staff and Bailey loves coming in for treats and cuddles!
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Brilliant service, fantastic knowledge, friendly and approachable. Would highly recommend.
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A fantastic shop with lots of natural dog treats and food. Lewis has is friendly and hugely knowledgeable. Well worth a visit.
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Excellent independent pet store with very knowledgeable owners with a great groomers on site too. They love to get to know your pet and offer advice accordingly especially as Lewis is a dog trainer and more !
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Excellent products. Friendly and helpful staff
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The best pet shop. Wouldn't go anywhere else. Food is top quality and an amazing selection of chews and treats along with so many other things that dogs need.
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Dog Training Classes in Sutton Coldfield, New Courses at The Empawrium
29/11/2025

Two new dog training courses from Dogs Behaving Gladly are now open for booking at The Empawrium in Sutton Coldfield. These friendly Saturday classes are perfect for puppies, adolescents and adult dogs,... See event