Wardale Williams - Independent Opticians in Sudbury

5/5 based on 275 reviews
Latest Reviews
Switched to Wardale from another optician in town who were unable to correctly diagnose an issue in my right eye. After my initial eye test my eyes were scanned (with equipment the other optician did not have at the time) and the issue was finally revealed (to my relief). Have been using them ever since, friendly staff and good service. Recently been in to have my spectales adjusted, always happy to help. Thanks.
google.com
Source: google.com
I HAVE BEEN USING WARDALE WILLIAMS FOR MANY YEARS AND WILL CONTINUE TO DO SO. I WAS MET BY TWO SMILING FACES WHEN I WENT IN LAST WEEK AND MY PROBLEMS WERE SOON RESOLVED.
Mike Ewen
google.com
Source: google.com
My wife went to pick her glasses up this morning,she took my Ray-Ban sunglasses with her as arm had come a drift ,repaired gave them back didn’t charge . Excellent service highly recommend 👍
thebestof.co.uk
Source: thebestof.co.uk
I have been going to Wardale Williams for many many years and their service and attention is just fabulous. Always so warm and friendly. I wouldn’t hesitate to recommend you choose them for your eye care . Thank you Amanda for your years of great advice
google.com
Source: google.com
As always the optician I saw a couple of weeks ago was excellent, very thorough.
Collected new glasses, which were fitted well for comfort.
The three ladies, including the receptionist are all very friendly and helpful
google.com
Source: google.com
Excellent service.
Again
google.com
Source: google.com
A wonderful team that are able to sort out the trickiest of visual issues and I should know!! I’m now able to wear varifocals after much perseverance & help from them. They always have a smile and enjoy being there to help, thank you all
Kay Reed x
google.com
Source: google.com
Went to Wardale Williams to have my sunglasses repaired. Although I have never used them before, Amanda and Graham were very helpful and repaired my sunglasses while I waited. The charge was very minimal, so thank you very much for this service, which I believe only independent businesses can provide.

Thanks,

Adrian
google.com
Source: google.com
The optician was very good with my 10year old. A friendly and professional service.
google.com
Source: google.com
I always have confidence in the sight care given to me at Wardale Williams. I had an emergency appointment, and was then referred to a hospital Eye Clinic. Thank you for the speed of attending to what could have been a serious problem. I would like to mention Holly for her thorough examination, and Vicky for her friendliness and concern.
google.com
Source: google.com
Popped in on the off chance that someone could help me with my glasses. Excellent welcome, so professional and helpful. Made me feel totally at ease and solved my problem. Cannot recommend enough, their customer service, stock and shop was superb 👏👏👏
google.com
Source: google.com
Collected my new glasses yesterday.. really pleased with them . Perfect fit..very fashionable...Thank you so much to all the lovely friendly staff .
google.com
Source: google.com
If only I could give 10 I would!! Vicky, Graham and Jo looked after my mother post cataract, it was as much fun as a day out. She’s got two pairs of gorgeous frames with varifocals. I certainly recommend Wardale Williams. Thank you!!
google.com
Source: google.com
Helpful friendly staff, I always feel confident in the service I have received here
google.com
Source: google.com
Excellent service from a friendly team of staff. Vicki went to a lot of trouble to help me select my new glasses from a fantastic range. Thank you so much.
google.com
Source: google.com
Very thorough all staff very helpful
google.com
Source: google.com
Very professional, great service and everything was explained clearly. A wonderful experience.
google.com
Source: google.com
Very thorough eye examination and the results were clearly explained. Friendly, helpful team. Thank you
google.com
Source: google.com
Very happy with the help and advice from people here. Very pleased with the glasses too.
google.com
Source: google.com
I first came to Wardale Williams when we moved from Braintree to Sudbury in October 1981. I only had reading glasses then. As the time went on, and my eyesight changed, I had many different pairs of glasses and got on very well with them. More recently my sight has got much worse as cataracts had developed. I had these removed in Ipswich 31st January and 1st March, 2023. I had about 8 weeks where I had no glasses as my eyes had to heal, but I went into Wardale Williams to see Holly, the optician, who, after looking at my eyes, said that I could now get new glasses. So these were ordered and I went in to Wardale Williams last Tuesday 18th April to collect my new prescriptions. I had decided to keep my last frames as I had only had them a year ago in January 2022, and I checked with Amanda to see if I could keep my varifocals. She said that the frames were still in good condition, so she sent them off to receive the new reading prescription, plus a little bit of magnification to be put in the top part of the glasses. So Amanda fitted my glasses and checked that they were right for me and that I was happy with them. Since I have been coming to Wardale Williams and in particular since Amanda has been fitting new frames and recommending a type of frame or colour etc. I have always come away happy with my choice. So I feel that I should say a big thank you to the staff at Wardale Williams for always doing their best to please their customers and to make them feel special. Well done, one and all.
google.com
Source: google.com
Wardle Williams gave me excellent service when getting my new glasses . The staff were very helpful and nothing was too much trouble for them . They spent time making sure everything was to my liking .
google.com
Source: google.com
I've been going here since 1977 and I have always been delighted. Only once as an adult have I bought glasses elsewhere, when we lived in Devon, and I could never see properly through them!
Nowadays my eyesight is more complicated than many which comes with advancing years (and weight) but the same good advice is coming through.
Don't mess with your eyes, nothing worse than headaches and eyestrain!
google.com
Source: google.com
Really great opticians, lovely staff, relaxed atmosphere. Everyone makes you feel so relaxed. All in all a fantastic service. Highly recommended
google.com
Source: google.com
I love Wardale Williams it’s a wonderful place and all the people are very friendly and I will recommend family and friends.
google.com
Source: google.com
Visited Wardale Williams Optician Tuesday 10th January 2023 for my annual eye test and spectacles review. This Opticians is fully professional, the receptionist went thought the registration procedure in a few minutes and guided me to the Optician (Holly) who performed a detailed test of my eyes explaining the equipment and results in a clear concise manner ensuring that I understood all aspects of the eye examination and sight test. Following the eye test I met up with Kirsty who deals with glasses frames which was particularly convenient as it was Kirsty that helped me with my current frames early 2022. We discussed at length current styles that suit me and Kirsty’s advice was invaluable. I will be making a purchase in the near future. All in all visiting this Opticians is a great experience without any pressure and from entering the Opticians to leaving I felt it was all about me and what was best. Very Satisfied Customer and a well deserved 5 star review. Followed up with a visit to Wardale Williams on Friday 3rd March 2023 for the Moscot Spectacles Event and enjoyed reviewing many pairs of Moscot Spectacles with the help of Kirsty (Wardale Williams) and Tim (Moscot). A great event and an opportunity to see close up the various styles of glasses by Moscot. Made my purchases and I am extremely happy with the choices of frames and lenses available, thank you for inviting me to the Moscot Event and helping me with my choice of new glasses. 5 star.
google.com
Source: google.com
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Latest Feedback

In October 2018
Melnuk J said

The sight test given at Wardale Williams is 100% - it couldn't be better