Howden Insurance
Latest Reviews
Always helpful, locally based, real people answer the phone
Source: trustpilot.com
They found me a cheaper renewal which meets my needs. I appreciate that they need to check details but would prefer not to spend half an hour on the phone, especially when it was me paying for the call.
Source: trustpilot.com
Been with this company since 2016, always helpful & prompt.
Source: trustpilot.com
It’s not easy to renew policies by phone. I was told twice that all the ‘renewals’ staff were busy but that someone would call me back. No-one did on either occasion. The next time I phoned I mentioned this problem and was immediately put through to a member of staff who was very helpful, polite and efficient.
Suggest you employ more staff.
Suggest you employ more staff.
Source: trustpilot.com
Claiming was efficient and unstressful
Source: trustpilot.com
Very helpful advisers and sorted me a great deal on my car insurance and also helped with spreading the payments over one year - very happy to recommend.
Source: trustpilot.com
Very helpful
Source: trustpilot.com
The same great service that has been provided for many years ,a great team.
Thanks.
Thanks.
Source: trustpilot.com
The level of the price rice to my premium was outrageous! Although the experience of their service as A-Plan was very good, their take over as Howden has added unbelievably to their margins. It was nevessary to get rival auotes who offered the same insurance companies at significantly reduced prices to make them realise others are available to which Howden then reduced their remewal.
Source: trustpilot.com
Easy to renew, shame about the price rise but that is the way of things at present. The man was very polite and helpful throughout and happy to check out my queries. All my queries were cost related as I like many others are staggered by the huge increases in premiums. I was with A plan for many years without complaint and I am very pleased to see Howdens, the new name for A plan has moved forward in the same way. “Never alter the way of something that works well” I look forward to the service continuing as ever before. Thank you.
Source: trustpilot.com
We can always be assured that Howden's insurance will find the best possible priced cover available for car, home or landlord insurance.
Source: trustpilot.com
Outstanding customer service from Craig, who understood the pressure I was under due to a house move and a husband who was very poorly. Craig took the time to explain every option and called me again after the move to ensure that everything was in order. We have our car and home insurance with Howden and are very happy to continue. Once again, many thanks, Craig - you're a credit to the Company. Viv Edgar jk
Source: trustpilot.com
Good phone response time.
Source: trustpilot.com
4 stars says it all
Source: trustpilot.com
The staff at Thatcham were very helpful in getting a very competitive quotation for my Pontiac Trans Am and subsequently putting the insurance in place.
Source: trustpilot.com
Looked for best insurance to suit myself.
Did not try to overlook my needs
Did not try to overlook my needs
Source: trustpilot.com
Easy to deal with and found a well known insurer that beat my current renewal quote
Source: trustpilot.com
Rebecca at Northwich was very professional
Source: trustpilot.com
Very helpful and friendly staff that were brilliant
Source: trustpilot.com
Catherine Adamson is always very pleasant and efficient. She had done all the background work in advance of me confirming purchase of new car so everything proceeded smoothly. We have had similar successful contact over house insurance renewal when we were out of the country at the renewal date.
Source: trustpilot.com
Each person I have spoken to, has been very helpful.
Source: trustpilot.com
Dealt with my requirements efficiently and professionally and also gave me additional advice.
Source: trustpilot.com
Ease of renewing insurance, friendly adviser. No pressure sales.
Source: trustpilot.com
The quote I received to renew my 2024 house insurance was cheaper than I anticipated.many thanks.
Andrew Beatty
Andrew Beatty
Source: trustpilot.com
Good prompt service
Source: trustpilot.com
