Howden Insurance
Latest Reviews
Gave us very good price it was very easy to get quote and the person on phone was very helpful polite and professional
Source: trustpilot.com
Polite knowledgeable knew the job well very helpful and patient!
Source: trustpilot.com
Phone was answered promptly and I actually spoke to somebody straight away . No press this button then press that button etc. He understood my needs and went through the policy carefully with me and even said in a friendly way how I reminded him of his dad! I think his name was Neil and he was a pleasure to deal with .
Source: trustpilot.com
Josh Peiro was very helpful
Source: trustpilot.com
I worked with Howdens to try and bring down the price of my elderly neighbours car insurance. They were so friendly, helpful and approachable. So much easier than dealing with national company. They really wanted to help this old man. Thank you for your empathy. Highly rated.
Source: google.com
WOW, Wonderful service, great price on my car insurance renewal, saved over £200, everything explained in detail, Now have my wife's car and our House Insurance with Howden..... Nothing is too much trouble for them..... Fantastic team, very highly recommended
Source: trustpilot.com
Being able to talk to a professional face to face and leave the office confident that my needs had been dealt with...
Source: trustpilot.com
Great communication, information and excellent help by staff member
Source: trustpilot.com
Recently completed business and personal vehicle insurance with 2 members of the team who were excellent, handled all situations and questions quickly and professionally and provided 2 very competitive quote which I have taken up to start immediately. Very impressed would recommend.
Source: trustpilot.com
A proper broking service. Seb listened carefully & responded promptly to me e-mail queries. In addition made a diary note to call me to follow up my initial enquiry that was made a couple of months before my renewal date fell due.
Source: trustpilot.com
Company representative helpful, polite and courteous
Source: trustpilot.com
Very belpful
Source: trustpilot.com
Brad was very thorough and good. He gave me options.
Source: trustpilot.com
It was really nice to actually speak to a person it made the the whole experience a lot less stressful the gentle man I spoke to was so kind and helped me go through everything until I was happy to proceed
Source: trustpilot.com
Great customer service friendly and very helpful explaining everything too me
Source: trustpilot.com
I took out a home ins. Policy with Howdens Maidstone shop 🏬 because I was fed up with struggling to do this online. I asked Howdens to post the policy documents , which they duly did. Many thanks.
Source: trustpilot.com
They were very helpful in explaining the options, produced a very competitive quote and dealt with this matter promptly.
Source: trustpilot.com
Fabulous knowledgable staff went above and beyond would highly recommend
Source: trustpilot.com
Nice young, ladies all speaking english.
Source: trustpilot.com
Branch Manager very able and patient, very helpful and came up with the goods. Excellent.
Source: trustpilot.com
Everything is no trouble they do everything to help all done with the customer care
Source: trustpilot.com
Excellent service
Source: trustpilot.com
Things have changed since A Plan has been renamed Howdens ....
Before, the phones used to get answered very quickly and mostly I spoke with people I knew. Today it's the standard music and wait and who knows who you get although they are still professional.
I think there has actually been huge internal changes.
Also, keep getting put on hold (never used to happen before) several times ...beep beep beep beep beep beep .....
Prices have shot up everywhere and I got my quote and decided to look around first. I went back to Howdens within 1/2 hour and the price had gone up again! After a quick chat I got the original lower quote back.
The service is still professional, but that little personal touch has certainly gone ..Such a shame ...
I did renew my policy because the terms are still very good and the service is still professional ...
Before, the phones used to get answered very quickly and mostly I spoke with people I knew. Today it's the standard music and wait and who knows who you get although they are still professional.
I think there has actually been huge internal changes.
Also, keep getting put on hold (never used to happen before) several times ...beep beep beep beep beep beep .....
Prices have shot up everywhere and I got my quote and decided to look around first. I went back to Howdens within 1/2 hour and the price had gone up again! After a quick chat I got the original lower quote back.
The service is still professional, but that little personal touch has certainly gone ..Such a shame ...
I did renew my policy because the terms are still very good and the service is still professional ...
Source: trustpilot.com
I have used Howden Insurance for 19 years for my commercial van insurance. Sorry that this relationship has ended as I no longer have a van! They have been great for nearly 20 years and I would highly recommend.
Source: trustpilot.com
Amazing service, spoke to a gentleman called Harrison, he couldn't have been more helpful
Would totally recommend 👌
Would totally recommend 👌
Source: trustpilot.com
