Howden Insurance
Latest Reviews
Very helpful and listen to what you says
Source: trustpilot.com
5 star service
Source: trustpilot.com
Great company Good price really well looked after. Didn’t like some have to give Howden my life history like some.
Source: trustpilot.com
Never use anyone else, brilliant company
Source: trustpilot.com
Taylored my insurance policy to what I needed and gave me a very good price with the extras I needed not what they think I neede . Very friendly helpful staff that actually answer the phone quickly
Source: trustpilot.com
Great professional service so far , thank you
Source: trustpilot.com
I thought that Alex was great, very helpful.
Source: trustpilot.com
Face to face discussion was courteous, friendly and professional. Staff were very helpful.
Source: trustpilot.com
The great thing about Howdens is the friendly and personal service they provide. I have used them for many years and they are always courteous and polite. They are also very effective in getting the best value for money.
Source: trustpilot.com
I absolutely rely on A-Plan (now Howden) to tell me when my car insurance is due, to consult with me about quotes, and to provide a competitive quote. I am delighted with the service I have received from the Bournemouth Triangle office.
Source: trustpilot.com
Annual premium went up 20%, ok can live with that as it was expected in line with inflation etc, total annual premium for 8k miles = £350. Went to add 500 miles business use and was charged £120 inc admin fee - ridiculous.
**Update 21/3/24** - Following up from the review I have been contacted by Jessica from Howden Insurance. She advised that I had been incorrectly charged and has processed a refund for the admin charge and a further £78.50 refund against the business mileage usage, resulting in a £20 charge for adding business use. Based on this I have updated the rating.
**Update 21/3/24** - Following up from the review I have been contacted by Jessica from Howden Insurance. She advised that I had been incorrectly charged and has processed a refund for the admin charge and a further £78.50 refund against the business mileage usage, resulting in a £20 charge for adding business use. Based on this I have updated the rating.
Source: trustpilot.com
Easily renewed my home insurance at a very competitive price.
Source: trustpilot.com
Could not help you enough first class service
Source: trustpilot.com
Very helpful, thanks
Source: trustpilot.com
the staff always seem happy to help and are obliging
Source: trustpilot.com
Very happy to renew my House Buildings & Contents Insurance via Howdens. Cècile was very professional, polite, friendly and gave excellent advice. Highly recommend to others.
Source: trustpilot.com
I renewed my House Insurance over the phone. The young lady was very nice and very thorough. She asked me all the relevant questions and gave me a quote with which I was happy about and paid there and then.
May I just say that I have renewed every year for a long time and always been happy with the person I dealt with.
May I just say that I have renewed every year for a long time and always been happy with the person I dealt with.
Source: trustpilot.com
Easy company to deal with - but charging £75 to cancel a policy due to changing vehicles is a bloody rip off!!
UPDATE: After leaving a 3-star review, A-Plan (Howden) have been in touch with me and offered to refund £50 of the admin fee as they couldn't offer me cover on my new vehicle. So for now they can have 4 stars. 5 when the money hits my account.
UPDATE: After leaving a 3-star review, A-Plan (Howden) have been in touch with me and offered to refund £50 of the admin fee as they couldn't offer me cover on my new vehicle. So for now they can have 4 stars. 5 when the money hits my account.
Source: trustpilot.com
Always very prompt and efficient service. Phone is picked up and attended to immediately!
Source: trustpilot.com
I have always found them to be super helpful for whatever insurance I am buying. You maybe could get the same product for less on line - or at least you think you are getting the same product. When you by insurance you need to be sure it is covering you for what you need - you can ask these folks all those awkward questions that you can't ask a robot on line.
I highly recommend this company.
I highly recommend this company.
Source: trustpilot.com
Professional Polite and Personality!! Very easy company to deal with, clearly customer focused and pricing is realistic. Great to speak to a human too who made us feel nothing was too much trouble and the policy we purchased was tailored to our needs. Deserve more than a 5 star!
Source: trustpilot.com
3 isn’t a bad mark, it’s just that I have nothing to compare my recent experience with. I phone the company, they get me the best price and I buy😀
Source: trustpilot.com
They were knowledgeable and efficient. They helped with my car insurance
Source: trustpilot.com
I phoned to pay for my home insurance having already received the renewal notice this was around 4.30 pm no home insurance specialist available I then rang the head office and said I wanted to renew my buildings insurance admittedly about 4.50 by this time situation. I am looking after my wife who has had a stroke and have to phone when I get time said they would phone me the next day. But phoned about 9.30 am next day and got someone as if they had phoned had no idea what I would be doing I explained it had to be when I had a few minutes to spare rather than when they had time. But resolved in the end ok.
Source: trustpilot.com
Quick, easy with a local office, and great value
Source: trustpilot.com
