Howden Insurance
Latest Reviews
Daniel made my life so easy when i renewed my policy with what is now Howdens (I'm an old A-Plan customer)
The level of service and care was beyond 5 star, they have had my custom for many years and i can't see that changing.
My thanks to you all
The level of service and care was beyond 5 star, they have had my custom for many years and i can't see that changing.
My thanks to you all
Source: trustpilot.com
Phone conversation regarding car insurance was straight forward, managed to get the overall price down a bit which was good.
Source: trustpilot.com
Helpful staff
Source: trustpilot.com
It was okay. they moved on price but dropped my bicycle out of the cover.
Source: trustpilot.com
Excellent service as normal very friendly and helpful
Source: trustpilot.com
Such a friendly and helpful bunch, all questions answered.
Source: trustpilot.com
Initial advice had errors in the advice. The person that sorted the issue was very good. Tale of 2 halves...
Source: trustpilot.com
Mostly very helpful with motor insurance renewal but took a couple of revisions to get the documentation right.
Source: trustpilot.com
Polite Service
Source: trustpilot.com
Price,is right
Source: trustpilot.com
Always very helpful Customer Service staff.
Source: trustpilot.com
From start to finish setting up car insurance was quick and easy.
Information given was clear.
Got through on the telephone very quickly, no delays. After service was good too.
Information given was clear.
Got through on the telephone very quickly, no delays. After service was good too.
Source: trustpilot.com
Very efficiently dealt with and final decision on cost was agreed. Thankyou
Source: trustpilot.com
Have been using A Plan/Howden for many years now. Find the company extremely helpful with everything from renewals to claims. A special thanks to Jade Stiles who has helped me over the years. Thoroughly recommend this company!
Source: trustpilot.com
The best customer service ever 👍🏼
Source: trustpilot.com
I have been with you for two years,
Source: trustpilot.com
Person to person facial contact. It really counts for the more elderly.
Source: trustpilot.com
Feedback
Good to deal with but I didn't need the weekly phone calls reminding me that my policy was due for renewal. I like to think i can organise my own timeline.
Good to deal with but I didn't need the weekly phone calls reminding me that my policy was due for renewal. I like to think i can organise my own timeline.
Source: trustpilot.com
Satisfactory service, don't seem to value individual customer needs as they did previously. No contact about my policy just a standard renewal letter in post. They have also increased their admin charge to £50 per policy of which I have 3 in total.
Source: trustpilot.com
Excellent service, support, advice and communication.
Especially from the lady who completed our transaction
Gentleman spoken to immediately before, not quiet so good but the final lady who took control of our account was superb
Especially from the lady who completed our transaction
Gentleman spoken to immediately before, not quiet so good but the final lady who took control of our account was superb
Source: trustpilot.com
Very nice on the telephone and helpful
Source: trustpilot.com
Easy to talk to, competitive prices, always helpful and professional
Source: trustpilot.com
Case being looked into and resolved
Will update.
Will update.
Source: trustpilot.com
I have used Howden Insurance (formerly A plan) for many years and have always found them to be very helpful in getting me the right insurance for my needs.
Source: trustpilot.com
Staff answered my questions clearly and returned with firther information when they said they would
Source: trustpilot.com
