Howden Insurance

4.9/5 based on 73763 reviews
Latest Reviews
What impressed me with Howdens is the help they offer to help with a claim if you sadly need to.
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Very helpful, efficient and friendly service.My review was conducted in a courteous manner with a satisfactory outcome.
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I recently purchased a property and was recommended Howden for building insurance. Well I wasn̢۪t disappointed. Dilpa Patel at the Tooting branch was excellent from start to finish. Knowledgable, highly efficient, fantastic communication, great advice. I can highly recommend. First class service from Dilpa throughout. Thank you.
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Quick procedure - staff member 'owned' the transaction.
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It was dome times since we had changed Insurers and Brokers, the staff that we engaged with were very helpful despite changing our needs and cover detail. This was dealt with quickly and resolved to our satisfaction.
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Good clear customer service
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Very good at explaining all the details of applying for a car insurance in a manner that is easy to understand.
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The staff, we were treated like human beings not"money making numbers"
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Helpful and friendly service.
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Helpful and happy to give advice
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Great customer service etc
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I was completely impressed with the professionalism and customer service provided by Howden Insurance in Sutton Coldfield. Darcie, Kevin and Jack each handled my many queries with efficiency and professionalism whilst taking care of my insurance needs. I highly recommend this business!
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Overall very good service, thorough in requirements for the policy and was fully met. Customer service provided by the branch was also excellent. Highly recommended.
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Helpful and friendly. Sorted out a cheaper insurance.
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My husband was contacted by Tracy to remind him to renew his car insurance . She was extremely helpful with a very professional manner. My husband was very impressed with the service. We have all our insurances with Howden and will not hesitate to renew our policies in the future.
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good service,
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I've just renewed my insurance, with Howden. Great service.
Thanks to Gary, for all the help. Highly recommended.
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Catherine Smith from the Tooting branch was very helpful in making my home insurance renewal easy. She found the cheapest quote and was very clear explaining all the options.
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With renewal time looming I was anxious given all the scary stories about huge premium increases and declined offers across many Owner Forums. Should not have worried, Howden (specifically Thatcham Branch Nataly R.) pulled a proverbial rabbit out of the hat and found me a restructured multi-car policy and a very substantial saving over my 2024 renewal. Thanks guys.
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Both Sam and Conor were excellent in dealing my insurance renewals and quotes today. Thorough, intelligent, articulate, patent, well trained, I could go on. I will be taking out new policies based on the excellent service received. Well done.
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Thanks goes out to Mr David Feore at High Wycombe branch for his professionalism and cutersey while dealing with my needs this afternoon and also to Taiya Irving for her efforts finding the best policy.
Great company wonderful people, highly recommend
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Had a great experience insuring 3 vehicles recently. Sam Frampton from Newport Isle of Wight branch went the extra mile to help make the process run as smooth as possible, he was polite and punctual throughout and managed to secure some brilliant rates on my vehicles.

Thanks again Sam!
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Reece was so helpful everything was dealt with quickly and efficiently
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I had been in contact with Howdens after having issues with a different insurance broker.
Amy answered the call and her service was second to none.
She was patient whilst I explained and helped me find cover - went through everything thoroughly at the quoting stage.

Amy did continue to follow up with me and I was happy with this part of the service as I'd been having some complications at the time and wasn't convenient for me to go through with it all at the time, Amy was great at reassuring me the quote was still there and I could call back regarding it.

I did that today, Amy was busy although I had the absolute pleasure of speaking with Kelsey today.

Kelsey also displayed a high level of professionalism without making me feel like I was on trial, I some times struggle to understand some thing and am simply under educated in others, both Amy and Kelsey were extremely patient with me and helped me to understand more of what I was actually agreeing to and declining.

By both of their telephone manners, I have been made to feel at ease and completely trust I am in safe hands using Howden Insurance.

I was directed to Howden Insurance by others who have used the service, I can fully appreciate why they did! I shall be passing the recommendation on also.

Thank you ladies for all of your help, it has well and truly been a pleasure doing business with you.
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We worked with Simran Sharry on our annual home insurance renewal as we have in past years. Simran is knowledgeable, experienced, and responsive. He is a pleasure to work with. We highly recommend him.
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