Howden Insurance
Latest Reviews
Friendly, experienced staff, good call back and no long waits on phone systems, refreshing to use them again.
I shall try and give them more business in the future
I shall try and give them more business in the future
Source: trustpilot.com
Daisy Carr was really helpful explaining everything to me and making sure I was happy with my new policy.
Source: trustpilot.com
A prompt answer to my telephone calls is a rare commodity these days. Thank you.
A very productive initial conversation produced an early quotation which was less expensive than my renewal quote.
A quick answer to my call to agree and make payment sealed the arrangement.
A very productive initial conversation produced an early quotation which was less expensive than my renewal quote.
A quick answer to my call to agree and make payment sealed the arrangement.
Source: trustpilot.com
Great 👍 did the best price
Source: trustpilot.com
Excellent customer service, fast and polite
Source: trustpilot.com
So helpful. They changed our insurance with no bother at all
Source: trustpilot.com
I was given helpful advice about car insurance having had a bad accident experience
Always pick up if you phone for advice & always a sympathetic person to advise
Always pick up if you phone for advice & always a sympathetic person to advise
Source: trustpilot.com
Fabulous professional service!
Source: trustpilot.com
Friendly efficient service
Source: trustpilot.com
VERY GOOD, EASY TO TALK TO
Source: trustpilot.com
Super helpful renewal of our house insurance by Claire Knibbs. Great communication skills and kept me fully informed throughout the process. The APlan team are a credit to Howdens.
Source: trustpilot.com
Kamran certainly went the extra mile to achieve cover for us in a very complicated scenario.
I am happy to warmly recommend Howden Insurance for business and private clients alike
I am happy to warmly recommend Howden Insurance for business and private clients alike
Source: trustpilot.com
Kane Tipton was very keen to explain how the premiums were determined as the industry as a whole seems to have increased premiums excessively. However in this case I was pleased to obtain a small reduction on last year
Source: trustpilot.com
sensible conversation, sound advice
Source: trustpilot.com
a very helpful young lady
Source: trustpilot.com
I’m a repeat customer of Reece . Yet again I’ve been delighted with service he’s offered . This year’s renewal was slightly complicated and he sorted the issue without delay .
Source: trustpilot.com
Responsive, sensitive and understanding make for good rapport and efficiency.
Howden does it!
Howden does it!
Source: trustpilot.com
You can rely upon staff giving customers accurate information regarding their insurance requirements.
Source: trustpilot.com
Quinton Hall was extremely helpful and guided me through the process clearly and in an easy to understand way.
Thank you Michael Martell
Thank you Michael Martell
Source: trustpilot.com
It was good to actually speak with an advisor instead of a BOT or chat box. Ross was really helpful and took his time to explain things and made the process easy for me.
Source: trustpilot.com
after speaking to David with regards to policy renewal (as did all I spoke to during the prosses) he went above and beyond to secure a favourable deal for both myself and Howden Insurance, I always tell friends and family to try them when any insurance is due nearly always come up trumps.
Source: trustpilot.com
very helpful and knowledgeable. pleasant manner, not pushy at all.
Highly recommend
Highly recommend
Source: trustpilot.com
The team were helpful in finding a better quote for my car insurance so much so I made a saving of £600.00.
Source: trustpilot.com
I've used A-plan (now howdens) for various insurance policies over the years, but my recent experience will mean that I won't touch them again! I recently sold my caravan so rang them out of courtesy to make them aware and stop the policy, there is only a couple of weeks left so didn't expect anything back and fully expected the regular insurance company 'admin' charges to wipe it out. What I didn't expect was the aggressive advisor chasing for additional payment, another £38! I told her to leave it running to which she refused, she then ended the call! The next day I received an email requesting the payment! At the end of the day, I will have no choice but to pay as it will be in the small print that I've agreed on in taking the policy. But I will not be using this company again. They used to be helpful and supportive with brilliant advisors, but now they're just out to get what they can. Avoid at all costs!
**UPDATE**
Howden insurance have since got in touch and have 'discounted' their fee so that the balance is now £0. So upgraded from 1 to 3 stars.
**UPDATE**
Howden insurance have since got in touch and have 'discounted' their fee so that the balance is now £0. So upgraded from 1 to 3 stars.
Source: trustpilot.com
The staff at Howden's are friendly, professional and dedicated to finding their customers the best deals. We now insure 2 cars and our home through them and we are extremely happy with the service provided.
Source: trustpilot.com
