Howden Insurance
Latest Reviews
Highly professional, efficient and friendly service from all members of the team.
I would highly recommend them without reservation.
I would highly recommend them without reservation.
Source: trustpilot.com
Professional and thorough with full explanations
Source: trustpilot.com
I've been with Howden (formerly A Plan) for many years.
I always receive excellent service.
Clearly the Insurance market has changed significantly in last few years.. and this makes life challenging for anyone including the Broker!
My recent Home Insurance proved very challenging!
Pleased to say that, once again, Howden rose to the challenge and secured me a competitive and comprehensive product for me to renew on!
My local branch is FARNHAM and they always demonstrate:
Professionalism
Knowledge and Understanding of me, as an individual
Personable too with excellent Customer Service
All staff are excellent and I'd like to particularly thank
Jo Payne and Chris Biggs (Branch Manager)...
Highly, very highly recommended... put them to the test, You've nothing to lose and plenty to gain!
Thanks very much !
I always receive excellent service.
Clearly the Insurance market has changed significantly in last few years.. and this makes life challenging for anyone including the Broker!
My recent Home Insurance proved very challenging!
Pleased to say that, once again, Howden rose to the challenge and secured me a competitive and comprehensive product for me to renew on!
My local branch is FARNHAM and they always demonstrate:
Professionalism
Knowledge and Understanding of me, as an individual
Personable too with excellent Customer Service
All staff are excellent and I'd like to particularly thank
Jo Payne and Chris Biggs (Branch Manager)...
Highly, very highly recommended... put them to the test, You've nothing to lose and plenty to gain!
Thanks very much !
Source: trustpilot.com
It was nice speak to a person instead of doing things online.
Source: trustpilot.com
Very friendly staff got me a good price fof my car
Source: trustpilot.com
Howdens really worked hard to get me a quote that i could accept, I wasn't expecting they would be able to do it and was surprised and delighted by their tenacity.
Source: trustpilot.com
I was treated with coutesy and my needs were addressed quickly and efficiently, getting me a cheaper quote than my renewal.
Source: trustpilot.com
Personal service. Being able to speak to someone who listens! Calls being answered quickly and everyone clearly communicating between each other. Prompt, efficient and very helpful.
Source: trustpilot.com
The agent I dealt with at Thatcham, Rebecca, is excellent and she managed to get a very competitive quote as well. It's a pleasure to deal with this agency and I have subsequently insured another car with through them.
Source: trustpilot.com
Jodie is excellent , so helpful and knowledgeable. Nothing is too much trouble and such a friendly kind person. I have complete trust in her and she makes renewing or changing policies so easy and stress free ❤️
Source: trustpilot.com
excellent,prompt and thorough
Source: trustpilot.com
Helpful and informative searching for best deal to suit my needs. Excellent customer service skills
Source: trustpilot.com
Very helpful, pleasant and informative
Source: trustpilot.com
Danny made the whole experience easy⁰
Source: trustpilot.com
I walked into Howden's office and was immediately greeted by the folk there. Once sat down with an agent everything was processed in a friendly, efficient manner. I left the office 15 minutes later, having saved over £100 and confident that the insurance was tailored to my needs.
Source: trustpilot.com
Great customer service via telephone helpful advice
Source: trustpilot.com
Well-used to sales techniques that either omit or obfuscate key details I was initially reluctant to deal with a phone-only provider. But was pleasantly surprised to realise just how different the offering that these guys offer. Regulated by the FSA to provide personalised advice based on customer-value rather than that which best fits their bottom-line, I now find it difficult to understand why I'd ever want to use anyone else. My account manager Luke provided a tailored service that was second-to-none. And when I did my due diligence to check their price was appropriate i found that they were nearly half the price of the nearest competitor and almost a fifth of the worst!!
Highly recommend!!
Highly recommend!!
Source: trustpilot.com
Excellent service and professional help.
Source: trustpilot.com
AA++++thank you for the service
Source: trustpilot.com
The member of staff I talked to was friendly , helpful and efficient. The price of cover was considerably less than I had been quoted by my previous insurer . I received my quote promptly through the post as I had requested. A much better experience than using an online site .
Source: trustpilot.com
Very good at communicating and actually answer the phone. Very much appreciate that…feel like you’re dealing with real people
Source: trustpilot.com
Customer care and service over the phone was conducted in a professional manner. Straight forward and direct question related to key issues.
Source: trustpilot.com
Such a pleasant experience talking out insurance for my new camper van would highly recommend
Source: trustpilot.com
Very good and friendly service and competitive price
Source: trustpilot.com
Professional, fast, and friendly. Tailored for my campervan requirements.
Source: trustpilot.com
