Howden Insurance
Latest Reviews
Polly was exceptionally helpful as I had several insurers say no as I didn’t look good on paper. She assured me she had seen a lot worse and duly found me a better quote for my Horsebox than I had for my car. I am very happy and will use them for my car when it is up for renewal. 🤩
Source: trustpilot.com
Not left hanging on the phone and being able to talk to a person
Source: trustpilot.com
I called about changing my car, I spoke to Charlotte who gave me a very competitive quote.
When I new the details of my new car and the date I would be collecting it, I called into the Eastbourne branch, I spoke to Jade, she went through the information & found me a cheeper cover, so thank you for covering me for another year.
When I new the details of my new car and the date I would be collecting it, I called into the Eastbourne branch, I spoke to Jade, she went through the information & found me a cheeper cover, so thank you for covering me for another year.
Source: trustpilot.com
Brilliant customer service and a quick turn around. Flexible to my needs, too. I highly recommend Howden Insurance.
Source: trustpilot.com
Very helpful & friendly, explained the policy on a step by step basis.
Source: trustpilot.com
Great experience, in a very competitive industry, knowledge and understanding of a pending client is without doubt a must. So a big thank you to the Howden insurance team for guiding me through and understanding my insurance needs at a competitive and realistic cost. Look forward to dealing again, this time with my house insurance .
Best Regards, and Stay Safe.
Ed Meehan
Best Regards, and Stay Safe.
Ed Meehan
Source: trustpilot.com
Really nice helpful staff went through all my options and explained everything, also like the fact you can speak to someone instead of online forms & press this & that button 👍
Source: trustpilot.com
very good service from the staff member i meet
Source: trustpilot.com
The lady I speak to now her job very good service she told me all what I what about my car insurance
Source: trustpilot.com
Very helpful advice
Source: trustpilot.com
Initially very good. Then some difficulty in contacting the person I originally spoke to. Finally all sorted out easily.
Source: trustpilot.com
Very helpful and professional. Great deal.
Source: trustpilot.com
Excellent customer service and prompt attention.i would give the customer service 5 stars however I have deducted a star because I received a quote from another company which was 100.00 cheaper
Source: trustpilot.com
Quick call service. No waiting in a queue. Can actually call into the local branch
Source: trustpilot.com
Simple, straightforward and reliable.
Tasmyn completely took my headache away and as per usual, A Plan delivered!
Tasmyn completely took my headache away and as per usual, A Plan delivered!
Source: trustpilot.com
Informative. Staff friendly and helpful. Efficient. Lovely office!!
Source: trustpilot.com
Worked with Dominique on motor and house insurance, and her attention to detail was excellent. Great service, and always on hand when I need help.
Source: trustpilot.com
you were so helpful and quick with sending details of our Insurance
Source: trustpilot.com
Helpful informative and better price
Source: trustpilot.com
Excellent customer service provide by Brandon Wheeler at Howden Insurance Brokers, Basingstoke.
They listened to my needs and provided a policy that matched my needs, they weren’t the most competitive however the policy offered was fully inclusive of my needs. Will most certainly be discussing our other policies with them when renewal dates come around.
They listened to my needs and provided a policy that matched my needs, they weren’t the most competitive however the policy offered was fully inclusive of my needs. Will most certainly be discussing our other policies with them when renewal dates come around.
Source: trustpilot.com
Excellent service.
Source: trustpilot.com
It was really helpful to be able to speak to the insurance representative rather than on line purchasing. Car Insurance terms are so important to get right and there are a variety of options and have any queries discussed was so easy. Hard copy quotations were immediately e-mailed for consideration. The representative was professional helpful, listened and was easily contactable on the telephone - no long delays or vast time wasting pre-recorded options.
Finally the product suggested satisfied the customer requirement and was competitively priced. Excellent service
Finally the product suggested satisfied the customer requirement and was competitively priced. Excellent service
Source: trustpilot.com
I had various questions before modifying and then renewing the policy which were promptly and efficiently addressed. I was thus able to increase and improve my cover whilst actually reducing the cost. Very helpful and prompt service
Source: trustpilot.com
Very helpful and efficient service with everything clearly explained. Good and appropriate cover at a very good price.
Source: trustpilot.com
This renewal was significant as I like using a broker .
After moving house, I continued with the previous broker at a distance . However, this changed when the firm began to operate from a different place in the UK . Therefore, it was no longer offering the personal experience like before.
I therefore decided to transfer to Howdens locally. I wanted to make this choice. And to be able to continue to receive a personal service .
After moving house, I continued with the previous broker at a distance . However, this changed when the firm began to operate from a different place in the UK . Therefore, it was no longer offering the personal experience like before.
I therefore decided to transfer to Howdens locally. I wanted to make this choice. And to be able to continue to receive a personal service .
Source: trustpilot.com
